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Monaco South


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BL4CKB377Y

Resident 2010 - 2011

11/19/2011

Worst Place on Earth

The day we paid and signed for our keys, we went to our apartment excited, only to discover that the door lock was BROKEN and we were unable to get in. We called the emergency maintenance line and Chris told us we'd have to wait TWO DAYS until the maintenance staff was in, even though it was an emergency situation and by law we were supposed to be able to move-in THAT DAY!! THEN!! When they finally fixed the lock and we got into our apartment, all the general maintenance and cleaning that was SUPPOSED to be done BEFORE we moved in, in addition to all the problems that were noted during our initial walk-through the week prior, that we paid an extra $100 cleaning fee for, had NEVER BEEN DONE! So there went another week for them to finish that before we were able to physically move into our new apartment! So we were basically homeless for eight days and had to spend an additional 600 dollars on a hotel and another 150 to rent the moving truck for extra days. When we asked about being pro-rated because of all of this, Chris did nothing but give us the runaround and even tried to say that it wasn t the apartment complex s fault that we couldn't move in! If it weren't for JULIE, who is the real and only star employee at that place, Chris never would have rebated us a dime! It was only due to Julie s prompting and fighting for our cause that Chris finally agreed to rebate us a measly $150. That was only our move-in experience. To go into detail about the atrocities we suffered at this place would take a novel! Chris is the biggest re-tard, d-bag I have ever met in my life! He doesn t care about the tenants a single lick! All he cares about is making sure you pay rent. It takes him AGES to lift a finger for anything that doesn t affect the first building, which is their show building! Their website is a complete farce, total joke; basically 100% false advertisement! The place is a total dung hole; not maintained well at all; boilers breaking at least once a month and takes maintenance 2 days to fix! Meaning no heat for you or your one year old baby in the middle of Winter, for DAYS at a time, because there s no hot water going to your radiator! The elevator is broken at least once a week for 2-3 days at a time! The complex is in the middle of ------ central; gang fights, shouting matches and gun shots in the parking lots four or five times a week is NORMAL! Police drug raids at least once a month! Basically, if you have an emergency, all you have to say to is you're at Monaco South and they ll tell you an officer is on the way without further ado! Worst maintenance and office staff I have ever encountered in my entire life! I have been a renter of different apartments for over ten years, and I can tell you beyond a shadow of a doubt that Monaco South is the worst place you could ever live, outside of living on the streets... Scratch that, living on the streets might actually be better!

    Review 89 out of 121

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    Monaco South

    March 2024

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