Review History for anonymous

View at Wash Park


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anonymous

Resident ā€¢ 2014 - 2015

2/3/2015

We have been living at MyBlock for close to a year, and had high hopes for a wonderful experience. Unfortunately, we are now on our 4th office manager and a new management company. The owners and management company are beyond unreasonable. There were promises made when people first signed rental agreements about what type of property MyBlock would be, as it was a new build. It has not lived up to any of the promises. We were told, it would be of high-class caliber, catered events monthly, hosted by the owners. As well as, concierge and dog walking. They have had multiple catered events, if you can call them that. A couple boxes of pastries, a bottle of wine or two, and pizza and wings. Not really what one would call high end. The concierge is infrequent at best, and the dog walker doesn't exist. Unless you are willing to pay for someone to come in and walk dog. But that isn't even the worst of it. They are now removing some of the amenities that were first promised, free bike storage and ability to park outside in non-winter months, now you have to pay for bike storage and parking in garage while plenty available, they have raised rate. The only plus I can give is the new fitness group they brought in recently, who is professional and consistent in offering 2 classes a week and one yoga session every month. Take away from living here to keep in mind. The appliances are high end, but unfortunately that doesn't mean best quality. Wine fridge doesn't function properly to keep white wine cool. Stove & dishwasher operate sub-par. Dishwasher doesn't dry dishes, at all, under heat setting. Stove is frustrating as, it does not heat evenly, and hard to even boil water. The shower although marble, leaks considerably. The building itself is poorly insulated, so expect heating bills and a/c to be high. The amount of noise you can hear in hallway and next door is incredible. You can hear neighbors full conversations. If you decide to live here, shoot for top floor, otherwise you will be frustrated from hearing neighbors above walking around in their apartment. The washer/dryer is nice, but if any semi heavy load, washer will not spin properly, and clothes come out, drenched. Be prepared if you own a dog, as it is a pet friendly building but they don't care for grounds, so there is ALWAYS MASSIVE amount of feces in grass and rocks, as well as, around dog station. The view is in fact amazing from rooftop, and during both summer and winter months that is beautiful. Be prepared during better weather that your neighbors will invite 20 of their closest friends to rooftop and make so unbearable for residents actually paying rent to enjoy the view, pool or BBQ. The building could be amazing if the owners and management cared enough to retain tenants, instead of just raising rent, and taking away amenities, no way to build a brand, nor retain loyal tenants. On scale of 1 to 10, they are lucky to get a 2.
    Manager

    2/17/2015

    My Block Wash Park
    Hello, my name is Melissa Strever I am the Property Manager at My Block Wash Park. I am sorry to hear about your dissatisfaction with your experience at the community. I understand that it is difficult when there are transitions within the Management of the community. I would welcome you to contact me directly to discuss what we can do to help resolve any current issues you have related to your residency or any service needs you may have in your apartment home. I can be reached at myblock@hollandpartnergroup.com or at 303-744-7275. Thank you for your feedback as we continually strive to make your living experience positive.

    Review 11 out of 13

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    View at Wash Park

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