Review History for anonymous

IMT at City Park


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anonymous

Resident ā€¢ 2014

12/15/2014

I would never recommend this place to anyone. The office staff is rude, uncaring, unfriendly and unapologetic about being that way. They have ridiculous policies about package pick up where if you don't pick up your package from the office in 72 hours it gets sent back at your expense. Oh but wait...it's also "not their responsibility" to notify residents of receiving a package so if someone sends me a package but doesn't tell me it's coming I will have no idea that it's there and the office will send it back and charge me for it. Really nice right? They also like to post signs all over the building threatening people to pay rent on time. But maybe if they stop renting to drunk college kids, they wouldn't have this problem. They use language like "don't let us catch you..." as if we are children needing to be scolded. One time they gave us one day notice that they were getting the garage cleaned but the wording of the email was vague and confusing. We thought just the 6th floor of the parking garage was getting painted but it turned out all of the parking garage was getting painted. The email said if your car was in the way it would be towed (didn't say where it was going to be towed to) but since my car was not where I thought they were going to be painting, I didn't move it. Turns out that day, my daughter got sick at school and I had to go pick her up. I went out to the parking garage to get in my car and it was gone. I looked up and down the street and it was no where to be found. So furious and panicked that I wouldn't be able to pick my sick child up from school, I went to the office and they told me it got towed to the 6th level of the parking garage. I tried to explain why I was confused and why I was so upset but Amanda (the assistant manager) blew me off and didn't offer even an apology for the confusion. The building is constantly in a state of disarray. There are empty beer bottles, dirt piles, dog vomit and random uncollected boxes in the hallways. A railing has been ripped off the wall in our hallway and has been that way for about a week. The elevator has only been working for about a few weeks now after having been broken for over two months. The laundry units in the apartment are a nice convenience except the washer constantly smells like moldy water and the dryer often takes multiple times to dry your clothes. Overall the fact that they can call themselves a "luxury apartment complex" is a joke. Do yourself a favor and take the money that would have spent on rent here and buy a house.

Review 77 out of 171

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IMT at City Park

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