WORST APARTMENTS EVER!! Conditions are bad for the price that they charge. Apartments where not clen clen when I moved in. Dishwasher had slugs of mold growing and the apartment had bed bugs 3 times a while I lived there! Manager and work staff are rude and water would get shut off all the time without any warning.
Manager
10/30/2013
Monaco Lakes
As the Manager of Monaco Lakes, I appreciate you for taking time out of your day to share your open and honest feedback about negatives you have experienced while living at the community. I sincerely apologize for the issues that you have experienced. At your earliest convenience I would like the opportunity to discuss your concerns further because we strive to provide a high level of customer service to all of our residents. I have an open door policy and ask that you visit anytime. If you prefer you can contact me by phone at 303-757-1100 or by email at susan@monacolakes.com
I look forward to hearing from you soon because I do value your residency at Monaco Lakes!