DO NOT LET THE AMENITIES FOOL YOU! I would not live here unless you absolutely have to. I would give them 0 stars if I could. I lived here for 4 years here are the highlights:
1. Bugs. Spiders. Mice. And more Spiders. Even in the second floor apartments
2. Black mold behind my daughters toy box when we moved from one apartment to another.
3. Refused to replace my dryer even after they repaired it 7 or 8 times. It runs and runs and runs because the timer is broke until it burns out the coil. They will not address the timer, they just keep replacing the coil.
4. Raise the rent up to 4% annually, almost daring you to leave because they've got another person coming in right behind you.
5. The worst thing about this place is the management. The leasing staff and the group at residential services could care less. They recite the same tired line of "they have to treat everyone the same" anytime you ask them for the slightest bit of help or consideration. They are inflexible, inconsiderate and lack any sort of empathy.
The new twist, right as I'm ready to move out, I find out they changed their notice to vacate rules from 30 to 60 days. So now they are charging me for 30 days additional rent at a the month to month rate of $2400! My mortgage payment will be less than that.
They are the only game in town so they don't seem to care about making people happy or working with them. When you live here you're a number and sadly, there are enough people behind you where they will charge you as much as they can when you leave and roll the next person in behind you without missing a beat.
Seriously though, don't move here unless you have no other choice. Check craigslist, there are occasionally homes for rent in the area, or if you can pull it off, go to the complexes on the other side of Coalton or North of 36. These guys are bad news.