Review History for resident2765

Pebblebrook Apartments


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resident2765

Resident 2011 - 2014

8/11/2014

If I could give this place straight ZEROS at this point, I would. The staff here are rude, incompetent and the residents above me or across from me are loud and always have suspicious looking guest over. 10 reasons why you would NEVER want to live in this hell hole 1) Hot water or water period being turned off without notice. Tends to occur in the winter months the most, which is ironically when we need the most hot water. 2) Multiple packages being LOST by the office staff and they were always rude and unhelpful about it. They have admitted that they DO NOT count packages to ensure everything is there, yet they will blame UPS, etc. Also tried to meet with the manager about it and overheard him say "we have other things to get done, she can't come back later?'. Then when I called Headquarters about it, they were rude and unhelpful as well. Told me to 'send it in writing because there was no one I could speak to'. 3) Kitchens look old and outdated, smell like mold. The drain smells like a landfill though I never used garbage disposal. I constantly have to burn candles or incense in my apartment to rid of moldy, odd smells. 4) BUGS! and I am a neat freak and keep my place clean. At one point I had to get an exterminator. 5) When you report any issues, staff (all types- office, answering service, etc) are rude and unhelpful. Once a maintenance guy opened my door with KEYS without knocking when I wasn't completely dressed. 6) No offense to ---------, but the different -------- residents above me are obnoxiously loud and seem to engage in illicit activities due to all the commotion and guest I hear. When I tried to politely to tell them to be more considerate regarding their noise, they confronted me at my door and got defensive and ------. Also, had to involve the cops on a previous -------- resident. 7) Laundry facilities are constantly not working and I have lost a decent amount of money just trying to get my laundry done. 8) Gym machinery is old and a lot of equipment is out of service 9) Reported laundry and gym issues multiple times... NEVER FIXED, yet they will advertise this to you as a prospective resident but wont tell you that it's mostly out of order. 10) The hallways smell like curry and other weird foods.. it makes me very nauseous Only positive of the complex that I can think of is its location as it is located near to major highways, the mall and shopping center. However given the poor management, poor building conditions and obnoxious residents, it is NOT worth the $$

    Review 17 out of 113

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    Pebblebrook Apartments

    March 2024

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