Review History for anonymous

Avalon at Foxhall


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anonymous

Resident 2011 - 2013

7/24/2013

What more can be said of the Avalon at Foxhall? Waaaaay overpriced, rude and inattentive staff who only seem to be there to collect a paycheck, maintenance seems to take their jolly old time actually doing their jobs for the most part (seriously, I had filed a few emergency requests and it took them 4 days to actually respond), management who seem excited to file litigation against you if you're two days late paying rent, etc. Water will be shut off once a week in the morning hours, you know, when people usually have to take showers to go to work. We once complained about the stench of weed that was seeping into our apartment, and the front desk lady literally told us that "it's un-Christian to rat on people." Another gentleman at the front desk once accosted me about whether or not I actually lived there (I had been living there for two months already and had a FOB to get through the front door) The day I turned my keys in was such a relief. I will say this, Sam, one of the front desk attendants was a pretty chill dude. So props to him.
    Manager

    8/2/2013

    Avalon at Foxhall
    Dear -Anonymous-, Thank you for sharing your experience at Avalon at Fox Hall. We hope your overall stay was pleasant. At AvalonBay, we strive to provide our residents with good customer service and a comfortable living environment. We will note your feedback as we work to improve the experience we offer. We hope you will consider staying with us again sometime in the future. Best, Brian at AvalonBay Communities

    Review 21 out of 122

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