Review History for anonymous

Fairways of Inverrary


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anonymous

Resident 2014

9/16/2014

The price may seem alluring, but be warned, this community is bereft with many, many issues. First, the apartments are completely outdated. The elevators that take you upstairs to your outdated home ALWAYS break down. My husband was stuck in an elevator and called for help. Thankfully he got out, no thanks to the community! Luckily we had a friend come to his rescue. The office staff is ambivalent and rude. The lady that signed us was about as warm as a sno-cone. She didn't give us clear directions as to what documentation we needed, which prolonged signing our lease. This should have been our first indication of things to come! Second, there are simply not enough parking spaces. You seriously have to get home as soon as you can before 8-9pm, or you will spend an hour looking for JUST parking. I don't want to have to think twice to have a night out with my friends because I know I won't find parking. That's just ridiculous. Each apartment building has an awning where you can drop off whomever at the door. It's not meant to be a parking area. Well, as you can imagine, due to lack of parking, people park there. A resident threatened to hit me because I couldn't back out, and there was service guys there to help a resident get water out of their apartment! With a security guard present! How awesome! And third, BUGS. Bugs everywhere. Not only do you have to combat no parking, broken elevators, and nasty residents, you come home and find bugs, even after treating your apartment. Not only do you compete with bugs, but our lovely, face-punch threatening residents LOVE to play their music as loudly as they can, so even our international visitors can here them from their flights! Sounds relaxing after a long work day! I have never felt so unsafe, unwelcomed, and unhelped in any community my husband and I have ever rented. We look forward to our lease expiring, and will gladly hand our leave notice well before the 60 day due date. This has been the WORST rental experience ever, and I hope no one ever comes to rent here.
    Manager

    3/24/2016

    Fairways of Inverrary
    Hello, First let me start by thanking you for making Fairways of Inverrary your home. I would like to take a moment to address your concerns. I am sorry that you feel that the apartments are outdated; we offer many upgraded units in the community. If you would like the opportunity to view these upgrades I invite you to come to the leasing office where we have an example of the upgraded units. I apolgize that your husband was in the elevator when it was stuck. Please note that all elevators are maintained on a monthly basis and are current on all operating guidelines. If this were to happen in the future please push the call button in the elevator. It is directly linked to the elevator company and they can assist you immediately. We are diligently working on the parking issues here at Fairways of Inverrary. We are currently in the midst of installing new gates and a new call system that we are sure will help the guest parking immensely. Management also has plans to renovate the parking lot and parking spots in the coming year. 24 hour security is here to help residents with any parking needs they have. Please contact them if it is after hours as they will be more than willing to help. While we strive to be pest free, we are a multifamily housing community. We offer free pest control to all of our residents every Wednesday. Additionally, the exterior is sprayed every other month to help combat ants and other pests. Residents can be placedon teh extermination list by contacting the leasing office any time. I do sincerely apologize that you feel this has not been a pleasant leasing experience and urge you to contact the office so that I can address these concerns more in depth. I can be reached at the Fairways of Inverrary Leasing office at 954-731-0220. Thank you again, Rosie Roessler Assistant Property Manager

    Review 36 out of 97

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