Review History for Pagoda839

The Lennox


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Pagoda839

Resident ā€¢ 2013 - 2015

3/4/2015

I've come to terms that I hate this place. I hate how the staff treats you. I hate how lazy the maintenance guys are. How rude people who live here are. How nothing ever works in my apartment or how there are shootings on a weekly basis or every month basis. I live next to a drug dealer. I'm afraid for my own life. People have been killed here, robbed, shot at, abused. Should I continue? My stove, dishwasher, and a/c barely work. A/c went out 6 times in the last year. And I keep my a/c at 77 at all times. No reason why it should go out. I would put in an emergency work order. No on would come right on the spot, they would always give me an excuse to why they can't fix it. The manager is rude, disgusting, disrespectful, ugly and nasty to whoever she wants to be. The ONLY person I'd talk to when I would go to the leasing office would be the guy that's in there. The photos on the website aren't from their apartment complex, it's from somewhere else. I can't go sit by the pool area and do my laundry after work because I'm afraid someone will harass me or offer me drugs. Raising the rent from 650 to 800 just because you painted the buildings. HA. What a shame this place is. When I first moved in I thought it would be wonderful, the first 2 months were fine until shootings happened. One more thing, my water bill went from 50 up to 160 in a matter of months. I work 7 days a week, I'm barely at my apartment. How the hell does it go from 50 to 160 in about 3 months. There was a water leak and I put in a work order now it's back down to 55. They told me there wasn't a water leak. They are full of BS. To whoever is thinking about renting here, do yourself a favor and don't. You will hate it after 4 months. I can't wait for my lease to end!! I'm so miserable here.
    Manager

    3/5/2015

    The Lennox
    We are so sorry to hear that you have not had a positive experience while living at Gulfstream Isles. Our onsite team works very hard to make sure every resident has an enjoyable living experience at Gulfstream Isles. You have addressed a number of issues that we take very seriously and would appreciate the opportunity to speak with you regarding your concerns. As you may know, Gulfstream Isles has three Courtesy Officers who live onsite and help assist all residents with any issues or concerns they may have. We would like to extend the opportunity for you to speak with one of them regarding your concerns and get some detailed information about the Fort Myers area. In additional, Gulfstream Isles holds Quarterly Community Awareness Meetings that are hosted by the Fort Myers Police Department. During those meetings they review all call history for that quarter and review any issues or concerns they may have or the residents in attendance have. The Community Awareness meetings are always quite informative and we encourage you to join our next one in April. We are happy to hear that your water bill has decreased and we would like to encourage you to speak with the Community Manager to discuss how you can receive a credit from the City Of Fort Myers Water Department and Gulfstream Isles. Our Community Manager would also like to address any outstanding service requests that you may have, including the issue with your appliances. Both the Service Manager and Community Manager can meet with you personally either at your apartment or in the Leasing Office to clearly understand your concerns and promptly and accurately address the situation. We encourage you to reach out to the Community Manager in the Leasing office at 239-939-3139 or via email at gulfstreamislescm@watertonresidential.com. The sooner we are able to address your concerns the faster they will be corrected to help exceed your expectations. We thank you again for providing your feedback.

    Review 321 out of 638

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    The Lennox

    March 2024

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