Review History for anonymous

Cazabella Apartments


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anonymous

Resident 2014 - 2015

6/30/2015

I have lived here twice now (once in a 3/2 and last year in a 1 bedroom deluxe). The first time (in 2012) was great, staff was friendly and Nadia was very helpful. However, since the new manager has come, it has gone far downhill. The staff is not helpful at all, most likely because the manager is never around. I never saw or met her and I lived there an entire year. It is impossible to get in contact with her. On January 1st of this year, they began towing unless you had a pass or visitor pass. They are only giving me back $85 of my original $250. They require you to have the apartment professionally steam cleaned which can cost between $60-70, or else they will do it themselves and take it out of your security deposit. Therefore, either way, you lose $70 of the original deposit. In addition to $80 for steam cleaning, charges taken out of my original deposit included "light fixture cleaning" and "touch-up paint." I purchased the specific color of paint for their walls, filled every nail hole, and painted every single spot on the walls. The apartment was as clean, if not cleaner, then when I'd left it, and I barely got any money back from my deposit. Obviously, this makes me very unhappy. To prove my point, I got the full amount back the previous time I lived there. On the bright side, maintenance is great, Ron is friendly and always comes and fixes things within a day or two. The apartments are nice and spacious, but if management continues in the current direction, things will get much worse. To sum up: nice apartments, but I would not recommend due to poor management.

    Review 9 out of 72

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    Cazabella Apartments

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