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Mandarin

3200 Hartley Road, Jacksonville, FL 32257
(298 Reviews)
$1,083 - $1,369/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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Mandarin Reviews

(295)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2020 - 2021

2/14/2021

DO NOT LIVE HERE! I HAVE NEVER BEEN IN A NIGHTMARE LIKE THIS PLACE You are reading reviews to see if you should move here DO NOT HORRIBLE HORRIBLE HORRIBLE The only reason people live here is because it’s a last resort and these HORRIBLE… See More >
    Review Author Icon

    anonymous

    prospectiveVisited 2014

    6/4/2020

    To Whom It May Concern: My name is Anna Bechtel and I home yesterday reviewing items for sale on Facebook Marketplace "Jacksonville" . Your employee Brittanie McCann Wilkerson posted a 7 ft. Pool Table for $250.00, I immediately responded to the post with 3 hrs… See More >
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      anonymous

      Resident 2017 - 2020

      3/27/2020

      I've lived here for 3 years now and have gone through 3 management companies. They have progressively gotten worse about safety, maintenance and tenant relations. Between the murders, drug dealers and general unsavory people who are constantly around I will be moving out. My car… See More >
        Review Author Icon

        Kristina_R367

        Resident 2017 - 2019

        8/22/2019

        Avesta is a relaxing community. The management and maintenance team are very friendly and treat you with respect. Whenever I put in a work order, the maintanence would come in a short period of time. My apartment is remodeled and the floor doesn't leak when… See More >
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          anonymous

          Resident 2018 - 2019

          8/6/2019

          I love the my apartment, can't beat it for the price. Maintenance is good always friendly and helpful. Office staff the same except for a few bad conversations with Maria. She is rude and unprofessional. If it wasn't for the manager (forgot her name) and… See More >
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            anonymous

            Resident 2016 - 2019

            6/1/2019

            DO NOT MOVE HERE UNLESS YOU'RE OKAY WITH COCKROACH INFESTATIONS, CONTINUOUS PLUMBING PROBLEMS, RAIN WATER FLOODING INTO YOUR APARTMENT HOME, WASHER/DRYER CONNECTIONS THAT DO NOT WORK/FIT...AND THEN EVENTUALLY FLOODS YOUR HOME, AND LOUD/DRUNKEN -------- MEN THAT THROW THEIR GLASS BEER BOTTLES IN PARKING SPACES EVERY… See More >
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              anonymous

              Resident 2018 - 2019

              4/16/2019

              Since I began living here back in August I have had nothing but problems. The main issues renters need to be aware of before looking into staying here: >>>Communication is almost non-existent. Now that management has switched to Kimball Key, all residents were expected to… See More >
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                Resident 591324

                Verified Resident 2018 - 2019

                1/9/2019

                Ha sido muy apropiada, esta en una buena zona, posee lugares de recreaci?n y cuando se han presentado algun inconveniente dentro del apartamento, han atendido y resuelto de la manera m?s r?pida y eficiente

                  Manager

                  1/11/2019

                  Mandarin
                  We try our hardest to provide the best experience for our residents and we're so happy when it shows. Thank you for the great review! Please let us know if there's anything we can do to continue providing you with excellent service here at Mandarin Apartments. We're always just a phone call or office visit away! Hacemos todo lo posible para brindar la mejor experiencia a nuestros residentes y estamos muy contentos cuando se nota. Gracias por la gran crítica! Háganos saber si hay algo que podamos hacer para continuar brindándole un excelente servicio aquí en Mandarin Apartments. ¡Siempre estamos a solo una llamada telefónica o una visita a la oficina!
                  Review Author Icon

                  Resident 584791

                  Verified Resident 2017 - 2018

                  12/18/2018

                  It has been a great place to call home and I appreciate all of the hard work that the staff members and management put into making sure everyone is safe, happy and well taken care of. They do go the extra mile here and we… See More >
                    Manager

                    12/19/2018

                    Mandarin
                    Thanks for the wonderful review! It means so much to our team to know you're pleased with your home, and we're absolutely thrilled to see you're loving life here at Mandarin Apartments. It's exactly the level of service we strive to provide all of our residents! We truly appreciate the time you've taken to share this positive feedback, and should you ever find yourself in need of any assistance, please feel free to swing by the office! We'd be happy to help you.
                    Review Author Icon

                    anonymous

                    Resident 2017 - 2018

                    12/3/2018

                    The good.....It's pretty quiet most of the time (it's an apartment complex) and people typically keep to themselves. It's safe. No car or apartment break ins that I know of. Good office staff. Maintenance is not bad...they are usually quick to respond and typically get… See More >
                      Manager

                      12/5/2018

                      Mandarin
                      Hello there, thanks for sharing! Our team is always in search of ways to further improve our community here, so your feedback as a valued resident is greatly appreciated. We'd love a chance to address these concerns with you so please find a time to stop by the office! Thanks so much!
                      Review Author Icon

                      Resident 564475

                      Verified Resident 2017 - 2018

                      10/30/2018

                      El tema de las inundaciones es complejo as? como el de la conducta con los veh?culos de algunos residentes consider? m?s reductores de velocidad y el tema de la seguridad tambi?n a estado un poco dificil

                        Manager

                        10/31/2018

                        Mandarin
                        Thank you for your feedback! Please let us know if you have any additional suggestions and we'll be happy to assist you. Thank you for choosing Mandarin Apartments! ¡Gracias por tus comentarios! Háganos saber si tiene alguna sugerencia adicional y estaremos encantados de ayudarle. ¡Gracias por elegir Mandarin Apartments!
                        Review Author Icon

                        Resident 551119

                        Verified Resident 2017 - 2018

                        10/3/2018

                        Very peaceful and quiet can make activities to meet the neighbors storee and hospitals beauty salon near the.community happy i decided to live hear please do not increase the rent after one year living places has these issues most people has… See More >
                          Manager

                          10/4/2018

                          Mandarin
                          We're thrilled to hear you're enjoying life at Mandarin and the comfort of being located near so many great places! If there's anything we can do to assist you in the future, please don't hesitate to let us know. We're always happy to see a friendly face!
                          Review Author Icon

                          Resident 549760

                          Verified Resident 2018

                          12/10/2018

                          I am very comfortable and this location is great access to most places in Jacksonville. There are many great shopping areas for food, whole foods, publixs, fresh market, health faire, vitamin shoppe, and nature shop.There are many restaurants, coffee shops, Barnes and No less and… See More >
                            Manager

                            10/2/2018

                            Mandarin
                            Thank you for taking the time to leave us this wonderful review! It brings us joy to see that you're loving our community, especially our convenient location and helpful staff. If there is any way we can be of assistance and keep up this level of service in the future, please do not hesitate to reach out and let us know. Thank you!
                            Review Author Icon

                            Resident 546987

                            Verified Resident 2018

                            9/24/2018

                            The apartments is good, no have a problem with a parking need mora organization, more people's Park a wherever, no respect apartaments, the pools are good and clean is very good, the Avesta no have a problem if clean outside.

                              Manager

                              9/25/2018

                              Mandarin
                              We're so glad to hear you're enjoying your beautiful Mandarin home! Our team is always searching for ways to ensure our residents are having a positive experience in our community, so if you would like to discuss any concerns or feedback you may have, please know we are always happy to chat. Thank you!
                              Review Author Icon

                              Resident 541113

                              Verified Resident 2018

                              9/10/2018

                              Is a nice place to live and is pet friendly. Mostly all the areas are clean. The lease office staff work fast and they are really friendly, they handled our request so fast. They tried to help me all the time.

                                Manager

                                9/11/2018

                                Mandarin
                                Wow! Thank you so much for your kind words! It brings us immense joy to know our team has been able to provide you with such exceptional service during your stay here. If there's anything else we can do for you, please don't hesitate to let us know!
                                Review Author Icon

                                Resident 527687

                                Verified Resident 2017 - 2018

                                8/15/2018

                                I was pregnant with my son and the community made the move in process very easy and they treated me with great respect. Once my son was born the management showed him very sweet admiration which made me feel more comfortable with being a first… See More >
                                  Manager

                                  8/16/2018

                                  Mandarin
                                  Thank you so much! We're so happy to see living at Avesta Mandarin has been an experience worthy of five stars! We hope to continue providing you and your family with exceptional service for many years to come! That being said, feel free to stop by the office or give us a ring if you ever require assistance with anything. We're always happy to chat!
                                  Review Author Icon

                                  Resident 527081

                                  Verified Resident 2018

                                  8/13/2018

                                  We like our apartment . The first nigh we spent here someone .Sounded like kids .Had a party or get together .There was fighting and screaming . Some girl was crying . Then someone was vomiting … See More >
                                    Manager

                                    8/14/2018

                                    Mandarin
                                    We're thrilled to hear you're enjoying life at Avesta Mandarin! We want you to feel comfortable in your home so if you believe your neighbors are violating our community policies, or if you have any additional concerns or feedback, please let us know. We're happy to be of assistance!
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                                    anonymous

                                    Resident 2018

                                    7/5/2018

                                    This is only a specific comment about the Maintance employe Brent.. I have only lived here for a month.. But it seems that he has integrity about his job.. He caries himself very well and is confident in what he has done.. I have seen… See More >
                                      Manager

                                      7/10/2018

                                      Mandarin
                                      Thank you for taking a moment to compliment one of our hard-working team members! At Avesta Mandarin, exceptional customer service is among our top objectives. We're so pleased that Brent has been providing you with the five-star service our residents expect and deserve. Have a great day!
                                      Review Author Icon

                                      anonymous

                                      Resident 2018

                                      7/4/2018

                                      My apartment was Infested with roaches. Even though you pay a fee rolled into your rent for pest control. I Also dealt with a mold issue, that was never resolved, so I moved and now they are trying to charge me over 2 grand for… See More >
                                        Manager

                                        7/5/2018

                                        Mandarin
                                        We want everyone to be happy during their stay at our community and apologize that this was not your experience. We take all pest and maintenance issues seriously. In addition, we strive to stay true to the highest ethical standards and principles through our community management operations. We follow the lease contract when assessing fees and/or charges. If we have made mistake, if there was a misunderstanding, or if we didn't explain the charges thoroughly, we sincerely apologize. Although you no longer reside in our community, we'd be happy to discuss these matters with you. Please contact us at your convenience. Thank you.
                                        Review Author Icon

                                        Resident 503492

                                        Verified Resident 2018

                                        7/25/2018

                                        Me gusta por la tranquilidad de la comunidad. Los vecinos son muy agradables. La piscina me encanta. Opino que es un poco caro lo que se refiere a la lavanderia. Me gustaria que pudieran limpiar la parte de las entradas de los apartamentos y en… See More >
                                          Manager

                                          6/25/2018

                                          Mandarin
                                          Gracias por tus comentarios. Nos alegra saber que está satisfecho con nuestro servicio al cliente. Si tiene moho en su apartamento, llámenos para que podamos ocuparnos de eso. ¡Gracias!
                                          Review Author Icon

                                          Resident 502843

                                          Verified Resident 2012 - 2018

                                          6/20/2018

                                          Very friendly and great team in office and maintenance is always quick and always clean up after themselves which I truely love neighbors r quite and very respectable and of course friendly like everybody watches out for each other

                                            Manager

                                            6/22/2018

                                            Mandarin
                                            Thank you for this five-star review of Avesta Mandarin! We're thrilled to hear that you're satisfied with our customer service and our friendly community. We hope you'll continue to be happy here for years to come!
                                            Review Author Icon

                                            Resident 486067

                                            Verified Resident 2018

                                            5/9/2018

                                            I remembered this complex was named something else years ago. Now here I'am moved into my first apartment. So far I like it, it's been quite so far, I don't here any of my neighbors when they are at home. I would recomned this place… See More >
                                              Manager

                                              5/11/2018

                                              Mandarin
                                              Thank you for this review! We're thrilled that you chose Avesta Mandarin to be your first apartment. We hope you will be very happy here! If we can do anything to make your stay in our community even better, please reach out.
                                              Review Author Icon

                                              Resident 482606

                                              Verified Resident 2018

                                              10/22/2018

                                              There's been a lot of MAJOR safety concerns lately. I love my apartment, and the staff I originally worked with is great. I'm hoping that my concerns are alleviated shortly, because I originally loved this community and I'd love to stay here in the future.

                                                Manager

                                                5/11/2018

                                                Mandarin
                                                Welcome to Avesta Mandarin! Thank you for choosing to make your home in our community. Please don't hesitate to reach out to us if we can do anything to help you settle in. We hope you'll be very happy here!
                                                Review Author Icon

                                                Resident 479150

                                                Verified Resident 2018

                                                4/23/2018

                                                Just moved in, and everything good so far. Great service at the office Very close to shopping centers and supermarkets. My only concern is the noise, the apartment vibrates even when I walk. Downstairs neighbor already came and complaint.

                                                  Manager

                                                  5/11/2018

                                                  Mandarin
                                                  Welcome to Avesta Mandarin! Thank you for choosing to make your home in our community. Please don't hesitate to reach out to us if we can do anything to help you settle in. We're sorry to hear about the noise transfer issue. If we can do anything to help, please don't hesitate to reach out to us.
                                                  Review Author Icon

                                                  Resident 477983

                                                  Verified Resident 2018

                                                  5/16/2018

                                                  Todo muy bueno los vecino son agradable y no se siente ruido en el apartamento .los trabajadores de la oficina son muy bueno y el personal de mantenimiento son puntuales .si alguien me pregunta por mi habitaci?n yo le hablo bien

                                                    Manager

                                                    4/19/2018

                                                    Mandarin
                                                    ¡Gracias por calificarnos! No hay mejor cumplido que una revisión positiva de un residente satisfecho. Si hay algo que podamos hacer para mejorar su experiencia de vida con nosotros, no dude en comunicarse con sus comentarios. ¡Que tengas un gran día!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
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                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Leasing

                                                    Experience a difference with a one of a kind remodel. Our one and two bedroom apartments feature upgraded wood vinyl flooring, black appliances, and kitchen backs-plashes. Enjoy our newly renovated clubhouse with business center, along with our state of the art fitness center, two (2) pools, a dog park, children's playground, outdoor sport court, two (2) laundry facilities, and covered parking. We are located in the exclusive Mandarin area of Jacksonville, Florida, just two minutes to I-295, Jax NAS, the Buckman Bridge, and Orange Park. You will find yourself close to everything Mandarin has to offer. With its stylish decor and easy living, this property will be sure to take you over the edge of modern living. We invite you to tour our property today and look forward to you making Mandarin Apartments your new home!
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Mandarin

                                                    March 2024

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                                                    Mandarin is an apartment in Jacksonville in zip code 32257. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,369. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Fleming Island.

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