Hillwood Pointe Apartments
#17,532 #174 #1,829

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Hillwood Pointe Apartments

12021 Mccormick Rd, Jacksonville, FL 32225
(35 Reviews)
$1,394/mo
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Floor Plans & Pricing

3 Bedrooms

3 Beds, 2.5 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D-
D-

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Hillwood Pointe Apartments Reviews

(35)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospective ā€¢ Visited 2023

10/13/2023

DO NOT MOVE HERE!!! WORST EXPERIENCE EVER!! I spoked with a lady and took a tour I like the place I did my application. When Monday comes I went up there the lady said I got approved and all I had to do was putā€¦Ā See More >
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    Ted_H946

    Resident ā€¢ 2018

    3/7/2018

    MANGEMENT at Hillwood pointe apartments , is run by racists, the harassment of Caucasian residents, and Veterans evident that they only want black residents , since the new management has taken over all African Americans, the gang presence is evident by there spray painting ,carsā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2011 - 2016

      11/11/2016

      The elementary school zoned for Hill wood is great. There is a shopping plaza close. Maintenance takes a long time to complete work. There are rules posted but nothing is done to tenants that break the rules. There's drugs been sold on property. Theres aā€¦Ā See More >
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        k2segars

        Resident ā€¢ 2013

        7/16/2013

        Do not be fooled by the nice photos they have posted for these apartments...It was half way decent when I moved in here, but they just keep trying to get their numbers up and a bunch of trashy people are moving in...They throw trash everywhereā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2011 - 2012

          5/3/2012

          i had water leak through my ceiling 5 weeks ago maintenance came poked holes in the ceiling and said she would be back to fix it in a few days after it dries and never came back so we now have found mold in theā€¦Ā See More >
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            mommy3arkansas

            Resident ā€¢

            2/7/2012

            Omg i amd so sick and tired of the bx here! i moved in oct and had many issues with this apartment and told them now finally that is feb ---- gets fixed! you try to go to the office to pay rent or makeā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2007 - 2011

              11/30/2011

              The apartments are big. The outside stays pretty clean. Lady in the office is nice. I like living here.

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                anonymous

                Resident ā€¢ 2011

                11/20/2011

                mgt is unprofessional; the nice/nasty tone of voice, her dog in the office...rent due by the 5th at 5:30p, but letters get posted on doors on the 3rd demanding rent or hand over possession...maintenance is slow to respond; possibly due to mgt not putting inā€¦Ā See More >
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                  tsmith904

                  Resident ā€¢ 2009 - 2011

                  10/21/2011

                  I am writing this because I work in the customer service field and far too often compliments are not gievn only coplaints. I must say that I love living here at Hillwood Pointe Apartments. The community isn't perfect but it's a nice polace to live.ā€¦Ā See More >
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                    mumina890

                    Resident ā€¢ 2011

                    10/13/2011

                    It's really sad to have a property manager like Jennifer. I hate to say this but she's almost like ------ . The way she manages the property is not professional at all. I pray and hope to God almighty she will be on her wayā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2011

                      9/13/2011

                      Don't even think of moving here. It sucks is an understatment. Follow 3 easy steps to live here. 1)I'm sure the office won't let you forget to sign your bedbug addendum because we have had them twice (new furniture not used). 2)Quit your jobā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2011

                        8/31/2011

                        My air breaks every couple months....And maintenance dont come until a fews days later to look at the unit and tell you what wrong with it, say their coming back in a few to fix it but never return....I called the answering service and wasā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2010

                          8/26/2010

                          It looks like there are many other persons to have had a problem with this apartment complex. My mother was evicted back in the middle of June 2010 (I'll say for personal reasons), she lost her deposit, etc, etc. But, the complaint/argument has nothing toā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2006 - 2010

                            8/25/2010

                            After almost 4 years here and never being late on our rent not once, even though our air was broken everyweek, and the apartment was falling apart around us, and having my apartment broken into. I am a very clean person so I kept thatā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2008 - 2010

                              8/24/2010

                              I have to say I am extremely disappointed in the way things are taken care of around here. They expect the rent on time, but I have no grass in front of my apartment, due to a broken irrigation system, and everyone who enters walksā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2006 - 2009

                                11/2/2009

                                call nancy the district manager at 904-613-7799 for your security deposits. I had to threaten and literally call them every freggin day and it took me over 3 months to get my security deposit back but that ----- Vanessa was trying to hold me upā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2006 - 2009

                                  8/5/2009

                                  If you are looking for a nice place to live in the East Arlington area PLEEEEEEASE dont go here while Vanessa Rogers is property manager!!!! She is the worst thing to ever step foot on this property. She refuses to fix anything at all whenā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2009

                                    7/10/2009

                                    THIS IS THE WORST PLACE ANT BODY COULD EVER PAY TO LIVE. I WOULD RATHER PAY A MORGAGE FIRST. THE APARTMENTS ARE NOT WORTH TH MONEY. THE MANAGEMENT SUCKS BECAUSE SHE DOES NOT KNOW WHAT SHE IS DOING ARE WHAT SHE IS TALKING ABOUT. INā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2008 - 2009

                                      5/13/2009

                                      I HAVED LIVED HERE FOR A YEAR. YEAH THE APARTMENT SIZE IS NICE BUT THE UNITS ARE OLD SO THE A/C DOES NOT WORK UPSTAIRS AT ALL AND MY LIGHT BILL WAS ALWAYS THROUGH THE ROOF BECAUSE OF HOW OLD THE UNITS ARE. Instead ofā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2007 - 2008

                                        8/5/2008

                                        I have only lived here in Hillwood Pointe for the past 9 months. I can honestly say that I haven't heard much noise out of the people around here. Just on the weekends, but most people party on the weekends anyways (not a big deal).ā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2007 - 2008

                                          7/9/2008

                                          I have been here about a year now and its begining to disappoint me.The maintnence takes forever to come to your place even when you call the emergency line.The parking sucks,I can hardly get a good park in front of my house,they should put houseā€¦Ā See More >
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                                            txmuddinmama

                                            Resident ā€¢ 2006 - 2008

                                            2/28/2008

                                            I am going on 2 years of being here. When I first moved in, Alice was the manager. And while she did a fantastic job, there was alot to be fixed! Yes, the children run freely around here, BUT this apartment complex has becomeā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2003 - 2007

                                              10/19/2007

                                              This apartment is the worst place I have ever lived. And I still haven't got my deposit after 5 months. No letter no nothing. They keep giving me the run around. That office management is the worst I have ever seenā€¦Ā See More >
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                                                mjfall

                                                Resident ā€¢ 2006 - 2007

                                                10/10/2007

                                                I have lived here since last year I live in the back so i guess I don't see what really goes on up in the front, but I agree with what another person said if you keep to yourself NO one really bothers you. Iā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2007

                                                  10/2/2007

                                                  I will fit in, because, I don't accept crap from anyone, and beside that my kids are above that too, and I speak to my neighbors, and go to work, come home and spend time with my children.I was not taking away from your situation,ā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: $250 pet fee
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: $250 pet fee
                                                      Less Info
                                                      More Info

                                                    Questions & Answers (2)

                                                    Mary64 11.
                                                    Asked on: 08/09/2018
                                                    Q:Ā I would like to know if you have anything available in the next couple of weeks? Thank You Ms. Jones.
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 35 number of votes by renters, Hillwood Pointe Apartments is currently rated 2.3 out of 5 stars.
                                                    Hillwood Pointe Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Hillwood Pointe Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Hillwood Pointe Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Hillwood Pointe Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Hillwood Pointe Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Hillwood Pointe Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Comments: $250 pet fee
                                                    Cats Allowed
                                                    Comments: $250 pet fee
                                                    3 Beds, 2.5 Baths

                                                    Check Availability

                                                    Hillwood Pointe Apartments

                                                    March 2024

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                                                    Hillwood Pointe Apartments is an apartment in Jacksonville in zip code 32225. This community has a 3 Beds, 2.5 Baths, and is for rent for $1,394. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Fleming Island.

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