Sorrel Luxury Apartments
#13,551 #155 #1,518

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Sorrel Luxury Apartments

12001 Abess Boulevard, Jacksonville, FL 32225
(188 Reviews)
$1,236 - $3,831/mo
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Move-In Specials

$500 Off! Move into Lux at Sorrel by 3/30 and receive $500.00 off your first month's rent! New leases only. Offer subject to change.

Floor Plans & Pricing

1 Bedroom

A3

1 Bed, 1 Bath | 983 sq. ft.

$1,610 - $2,174

5 Available Units

See Floor Plan Details

A3 LUX - Phase II

1 Bed, 1 Bath | 984 sq. ft.

$1,667 - $2,587

5 Available Units

See Floor Plan Details

A1 LUX - Phase II

1 Bed, 1 Bath | 661 sq. ft.

$1,364 - $1,991

4 Available Units

See Floor Plan Details

A2 LUX - Phase II

1 Bed, 1 Bath | 815 sq. ft.

$1,557 - $2,328

4 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 815 sq. ft.

$1,409 - $1,952

3 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 661 sq. ft.

$1,236 - $1,755

2 Available Units

See Floor Plan Details

A3-Alt LUX - Phase II

1 Bed, 1 Bath | 835 sq. ft.

$1,525 - $2,028

1 Available Unit

See Floor Plan Details

2 Bedrooms

B1 LUX - Phase II

2 Beds, 2 Baths | 1,105 sq. ft.

$1,733 - $2,770

7 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,218 sq. ft.

$1,796 - $2,742

6 Available Units

See Floor Plan Details

B4 LUX - Phase II

2 Beds, 2 Baths | 1,121 sq. ft.

$1,778 - $2,707

5 Available Units

See Floor Plan Details

B1

2 Beds, 2 Baths | 1,097 sq. ft.

$1,712 - $2,515

4 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,355 sq. ft.

$1,798 - $2,903

3 Available Units

See Floor Plan Details

B3 LUX - Phase II

2 Beds, 2 Baths | 1,279 sq. ft.

$1,897 - $2,818

1 Available Unit

See Floor Plan Details

3 Bedrooms

C2-A LUX - Phase II

3 Beds, 2 Baths | 1,471 sq. ft.

$2,289 - $3,625

2 Available Units

See Floor Plan Details

C2

3 Beds, 2 Baths | 1,515 sq. ft.

$2,218 - $2,672

1 Available Unit

See Floor Plan Details

C2 LUX - Phase II

3 Beds, 2 Baths | 1,516 sq. ft.

$2,330 - $3,831

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D+
D+

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

8 days

View Community Timeline
View Community Timeline

Sorrel Luxury Apartments Reviews

(185)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

ShezadiLeteria_W

Resident 2022 - 2023

9/27/2023

PLEASE BEWARE

WHATEVER YOU DO NOT MOVE TO THIS PLACE!!!.BEWARE PLEASE READ I’ve been a resident for Almost a year now. The office is very nonchalant to complaints or service requests. The Sorrel is supposedly an apartment built in 2016, but the AC has gone out more… See More >
    Manager

    10/5/2023

    Sorrel Luxury Apartments
    Thank you for bringing these concerns to our attention. We are showing that a pest control technician and maintenance technician did in fact come to the unit and are working on resolving if not already resolved your concerns. We apologize for the delay in response but the team member that was emailed was not working at that time. To ensure that service request are responded to promptly in the future, please email sorrel@pacapts.com. Thank you.
    Review Author Icon

    akf101

    Resident 2021 - 2022

    3/18/2022

    I have lived at Lux at Sorrel for a year now and I have seen a HUGE downhill spiral since I moved in. The once quiet and well maintained community is now littered with trash, has overflowing dog waste bins, and has animal feces everywhere…… See More >
      Manager

      3/29/2022

      Sorrel Luxury Apartments
      Hello, thank you for your feedback. Our team is alarmed by what you have shared. Please know that your one hundred percent satisfaction is our goal, and we will make every effort to achieve this. We would like to inform you that we recently hired a groundskeeper to assist with the upkeep of the property. In addition to that, to maintain a cleaner community, newly implemented lease violation fees will be issued to those who fail to clean up after their pets. We have also taken the initiative to schedule a team clean up day where the entire team will participate in walking the rounds of the community and addressing cleanliness where needed. At your earliest convenience, please reach us at sorrel.mgr@pacapts.com so we may discuss your individual concerns in-depth.
      Review Author Icon

      SarahSmiles99

      Resident 2021 - 2022

      3/18/2022

      I really enjoy my time at Sorrel. The office staff are so friendly and responsive. They seem to really care about any issues. Maintenance is wonderful and efficient. I never had a work order take more than 24 hours to be completed. I see them… See More >
        Manager

        3/22/2022

        Sorrel Luxury Apartments
        Thank you for taking the time to leave us such a kind review. We are thrilled to hear you love our community and our awesome team. This is a wonderful place to live, and we are grateful for our fantastic residents. Take care.
        Review Author Icon

        Fpalumbo1999

        Resident 2021 - 2022

        3/17/2022

        Love the people that work here! The maintanence and staff are very nice and work hard to keep your apartment maintained. I had a problem with my AC a couple weeks ago and they came within 24 hours and fixed it. I was very happy… See More >
          Manager

          3/22/2022

          Sorrel Luxury Apartments
          Wow, what a fantastic review! It makes us happy to hear that our team addressed your maintenance concern in such a timely manner. Rest assured, we are always here for you.
          Review Author Icon

          Chulete_K

          Resident 2022

          3/16/2022

          I am new to the complex and was honestly surprised to see the negative reviews. I have yet to have an issue with anything. Maintence has always been helpful and very quick to help. The staff in the front office are always very helpful and… See More >
            Manager

            3/19/2022

            Sorrel Luxury Apartments
            Welcome to our community, Chulete! We deeply appreciate your kind words for our team, who works hard to address needs promptly with care and professionalism. If we can add to your daily comfort, be sure to let us know.
            Review Author Icon

            ztaunc@ymail.com

            Resident 2016 - 2022

            3/15/2022

            I have lived at Sorrel for several years now, and I agree it has gone downhill. I do feel that it’s a safe community, and the maintenance team has always been fairly responsive, but the appearance has gotten to be trashy. The landscaping is sparse… See More >
              Review Author Icon

              jaxjags123

              Resident 2019 - 2022

              3/15/2022

              My experience living at sorrel has been fairly good. My main issue is the landscaping. It is very unfortunate that renters pay so much money to live here for the landscaping to look like a child did it. I would suggest a new landscaping company… See More >
                Review Author Icon

                1234jjjjjjj

                Resident 2020 - 2022

                3/15/2022

                Sorrell has gone down hill since we moved in. There is dog waste EVERYWHERE and people leave trash in hallways with no repercussions. I swear there must be a car racing gang because all we hear are engines revving. There is 100% subletting going on… See More >
                  Manager

                  3/22/2022

                  Sorrel Luxury Apartments
                  Thank you for bringing your concerns to our attention. We appreciate it when residents alert us to needs in the community, and we will escalate your comments to the appropriate team. Please email us at sorrel.mgr@pacapts.com if you notice anything else!
                  Review Author Icon

                  Emily_C131

                  Resident 2021 - 2022

                  3/15/2022

                  the gym needs a deep clean! I would also recommend updating the machines, as some of them have parts that are falling apart or not working! Which can be a safety hazard! I love using the gym-just wish it was cleaner! Overall, living at Lux… See More >
                    Review Author Icon

                    anonymous

                    Resident 2019 - 2022

                    3/15/2022

                    Sorrel is not a terrible place to live, but it has some issues. The grass areas are filled with dog poop. I have offered the staff different solutions to the problem of people not picking up their dog poop, but the staff doesn't seem concerned.… See More >
                      Review Author Icon

                      edub223

                      Resident 2018 - 2022

                      3/15/2022

                      Since Preferred Apartments took over this property Lux at Sorell has become a dump. There is dog waste everywhere, litter everywhere, the apartment hall ways are lined with trash constantly. The noise has increased tremendously at night there is yelling fighting and cars racing through… See More >
                        Review Author Icon

                        Gabrielle_S703

                        Resident 2021 - 2022

                        3/15/2022

                        Honestly terrible and disgusting it seems like the main aesthetic is dog poop. It’s literally in the hallways and all over the ground. Your calves will literally be on point from tip toeing around the grass. Don’t forget your sinuses will be clear because the… See More >
                          Review Author Icon

                          Shanna_H472

                          Resident 2021 - 2022

                          3/15/2022

                          I love living here. It’s relatively quiet and the staff is great. The complex offers opportunities to engage by having contests and giveaways such as free popcorn on National Popcorn Day. I also love the food trucks on Thursdays!… See More >
                            Manager

                            3/19/2022

                            Sorrel Luxury Apartments
                            Wow, what an excellent review, Shanna! We are thrilled that you love our quiet community, professional team, and fun community contests. Thank you for your time, and have a great day.
                            Review Author Icon

                            victoria_a789

                            Resident 2020 - 2022

                            2/4/2022

                            Be careful of AUTO PAY for your rent! You have to physically renew it every year. When NO ONE informs you it expires. Giving you an automatic late fee on your rent. The office is NOT HELPFUL what so ever and does not care if… See More >
                              Manager

                              2/16/2022

                              Sorrel Luxury Apartments
                              Victoria, thank you for bringing this to our attention. We strive to make the payment process convenient. In doing so, we allow our residents to select their autopay settings including start date, end date, and amount. we apologize for any technical issues you have experienced with the system. Please feel free to contact our office for further assistance with autopay set-up. Thank you.
                              Review Author Icon

                              mzaworski@gmail.com

                              Resident 2015 - 2021

                              10/13/2021

                              I am one of the first residents of Sorrel Apartments since it was built and I am very happy resident. The management, the office staff are very professional and friendly. The pool deck and the amenities are very well-kept and beautiful. The maintenance manager and… See More >
                                Manager

                                10/15/2021

                                Sorrel Luxury Apartments
                                We deeply appreciate your 5-star review and recommendation for our wonderful community! Our team works diligently to provide a superior living experience for our residents, and it means a lot to know you are happy. Thank you for brightening our day!
                                5.0(1 rating)
                                Review Author Icon

                                Resident 750470

                                Verified Resident 2020

                                3/7/2020

                                While I don't officially move in for another week, I have been taking things over every day. In selecting the exact apartment layout (which I spent six months doing), I thought I was set on one specific apartment layout. However, The day I came in… See More >
                                  Manager

                                  3/8/2020

                                  Sorrel Luxury Apartments
                                  Thank you for the 5-star review of Sorrel! Our team is looking forward to your move-in date. We're so glad that you are impressed with our service and that we've exceeded your expectations throughout the transition so far. We're looking forward to having you as a resident for many years to come!
                                  Review Author Icon

                                  Resident 744072

                                  Verified Resident 2020

                                  2/12/2020

                                  It's a nice place, the staffs is friendly and helpful. My husband and I are really excited about the new apartment, because we have all the necessary for living in excellent environment quality. I recommend this community 100 percent

                                    Manager

                                    2/16/2020

                                    Sorrel Luxury Apartments
                                    Wow, thank you for the incredible review of Sorrel! Our team is delighted to know that you and your loved one are excited about your new floor plan. We really appreciate your recommendation! Thank you, again!
                                    Review Author Icon

                                    Resident 731346

                                    Verified Resident 2019

                                    12/26/2019

                                    Clean safe apartment complex. The amenities on the complex are all new and up to date; as well as the appliances in the home. The landscaping on the grounds are always well maintained, and you feel very safe in the community with the gate.

                                      Manager

                                      1/2/2020

                                      Sorrel Luxury Apartments
                                      Wow, thank you for the kind words about Sorrel! Our team is honored to learn that you are loving our community thanks to our service and everything we have to offer. Thanks again for choosing our community to be your home!
                                      Review Author Icon

                                      Resident 731054

                                      Verified Resident 2018 - 2019

                                      12/24/2019

                                      These apartments are great. There is minimal noise and the amenities are useful. The pool is my favorite part. There's a gym, a dog park, a car wash station, and grilling areas. If you have a dog you'll like the available bag/disposal stations placed around… See More >
                                        Manager

                                        1/2/2020

                                        Sorrel Luxury Apartments
                                        Thank you for the amazing review! We are thrilled to know that our service has been exemplary during your time here. The Sorrel team takes great pride in our ability to ensure we are open to resident suggestions when it comes to improving the community and making their stay more comfortable.
                                        Review Author Icon

                                        Resident 730741

                                        Verified Resident 2019

                                        12/23/2019

                                        The buildings are newer and the layouts of the apartments are nice. No hardwood floor options for our unit which we would prefer. Alot of undisclosed fees after we signed the lease. Maintenance is quick.

                                          Manager

                                          1/8/2020

                                          Sorrel Luxury Apartments
                                          Thank you for your feedback! Our team is always looking to learn more about the resident perspective so we appreciate you taking the time to share your thoughts.
                                          Review Author Icon

                                          Resident 730695

                                          Verified Resident 2018 - 2019

                                          12/23/2019

                                          Sorrel Apartments have created an opportunity for myself and other family's to have a nice, we'll kept, and safe place to live and make home. The office, maintenance, and management staff are very informative, attentive, down to earth and professional. The community grounds are also… See More >
                                            Manager

                                            1/8/2020

                                            Sorrel Luxury Apartments
                                            Hello and thank you for sharing your experience! We're delighted to know that you feel right at home here at Sorrel. We appreciate you taking the time to highlight us!
                                            Review Author Icon

                                            Resident 730555

                                            Verified Resident 2019

                                            12/23/2019

                                            The Sorrel apartment community is a wonderful apartment complex for tenants who are looking to live in a clean, safe, and enjoyable community at a reasonable price. The staff at Sorrel are friendly and quick to respond any request presented. There are many well maintained… See More >
                                              Manager

                                              1/8/2020

                                              Sorrel Luxury Apartments
                                              Thank you for the 5-star review of Sorrel! Our team really appreciates your kind words about our convenient and comfortable community. We look forward to having you around for many more years to come. Thank you for renewing!
                                              Review Author Icon

                                              Resident 730532

                                              Verified Resident 2019

                                              12/23/2019

                                              The complex is beautiful and the staff has always been helpful. Only a few problems with appliances, maintenance is very prompt but my appliance still doesn't work well. The apartments are beautiful and well maintained otherwise. I would 100% recommend this to a friend.

                                                Manager

                                                1/8/2020

                                                Sorrel Luxury Apartments
                                                Hi there! Thank you for the compliments of Sorrel. Our team is humbled by your kind words. In addition, we urge you to visit our office so we may look into any pending work orders you may have! Thank you.
                                                Review Author Icon

                                                Resident 730448

                                                Verified Resident 2019

                                                12/23/2019

                                                I think its a little expensive for the size and the level security. The gate needs to be fixed and the tenants that have dogs need to clean up after them. The hallways need to be cleaned. and fumigated for bugs.

                                                  Manager

                                                  1/8/2020

                                                  Sorrel Luxury Apartments
                                                  Thank you for taking the time to give us your feedback. Please visit our office so we can properly assist you. We apologize that you are not enjoying your time in our community. We look forward to resolving your concerns!
                                                  Review Author Icon

                                                  Resident 730142

                                                  Verified Resident 2019

                                                  12/21/2019

                                                  I have loved Sorrel and my apartment since moving in. The staff are all so kind and helpful. All of the amenities are awesome & the community is always well kept and clean. Will definitely be renewing my lease

                                                    Manager

                                                    12/23/2019

                                                    Sorrel Luxury Apartments
                                                    Dear Resident, we're so happy to hear you've loved your apartment and our community since you moved in and continue to do so! We aim to provide our residents with a great community, a high level of service, and overall, the best living experience so we're always happy to receive feedback. We look forward to helping you renew your lease and continuing to exceed your expectations for years to come!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 1st Floor Lux Floor Plans Only
                                                    • Bark Parks
                                                    • Business Center
                                                    • Controlled Access
                                                    • Digital Thermostats
                                                    • Elevator
                                                    • Faux Wood Flooring
                                                    • Fitness Center
                                                    • Glass Accented Backsplash
                                                    • Granite Countertops
                                                    • Large Closets
                                                    • Luxer® One Package System
                                                    • Media Center
                                                    • On-time Rental Payments Reported to Credit Bureaus to Improve Credit
                                                    • Outdoor Entertainment Area with Grills
                                                    • Package Receiving Service
                                                    • Pet Spa
                                                    • Resident Car Care Center
                                                    • Resort Style Saltwater Swimming Pool
                                                    • Volleyball Court
                                                    • Whirlpool Stainless Steel Appliances
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                                                    Leasing

                                                    Searching for apartments for rent in Jacksonville, FL? You ve come to the right place. Here at Lux at Sorrel, we offer 1, 2, and 3 bedroom apartments, each including a variety of luxury finishes and amenities both inside the apartment and in the surrounding community. When you step through the front door, you ll find lofty nine-foot ceilings with crown molding, stylish track and pendant lighting, and many other modern finishes that provide our apartments with an artistic flair you can t find elsewhere. The surrounding community exudes a resort-style appeal with a saltwater swimming pool and sun deck, and plenty of media areas for business, gaming, and other gatherings. Our location is lively and bustling, near open plazas, Arlington s neighborhood park, and plenty of pedestrian walkways. Give us a call today to learn more and schedule a tour!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Preferred Apartment Communities

                                                    B+
                                                    B+
                                                    Communities
                                                    55

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 188 number of votes by renters, Sorrel Luxury Apartments is currently rated 4.3 out of 5 stars.
                                                    Sorrel Luxury Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Sorrel Luxury Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Sorrel Luxury Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Sorrel Luxury Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Sorrel Luxury Apartments is rated 1.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Sorrel Luxury Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 8 days to their community reviews in the past year.
                                                    Preferred Apartment Communities
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    $500 Off! Move into Lux at Sorrel by 3/30 and receive $500.00 off your first month's rent! New leases only. Offer subject to change.

                                                    Contact Property

                                                    Sorrel Luxury Apartments

                                                    March 2024

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                                                    Sorrel Luxury Apartments is a 661 - 1,516 sq. ft. apartment in Jacksonville in zip code 32225. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,236 - $3,831. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Saint Johns.

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