Review History for Hbray86

Villas at St Johns


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Hbray86

Resident 2013 - 2014

9/2/2014

BEWARE if you have pets. We were charged a $500 pet FEE that we were told by the leasing consultant was for any pet-related cleaning or repairs that had to be done above and beyond the $250 security deposit. We always kept the apartment clean, cleaned everything thouroughly after we moved out, and on our final walkthrough the assistant manager even commented that our apartment was one of the cleanest she's ever seen returned by a tenant. A few days after we moved out we were sent a bill for $688.80 for full carpet replacement and our $500 was not applied toward these damages. When I questioned these charges, I was duly educated that the pet FEE is just money they take from you just because you have pets NOT for any costs they incur due to any cleaning or damage. When I told them that's not what I was told before I signed the lease, they denied that the person would ever say that to me. The wording in the lease is pretty vague, but now I know. The pet fee is just a loophole they use to be able to put more money in their pocket without any justification. Please do not believe anything they tell you. They will outright lie and mislead you to get you to sign the lease, and then once you move out stick you with a large bill. Then, when you question them the truth comes out. Do not rent from this apartment. The apartment was noisy, the ceilings are so thin you can hear everything your neighbor is doing and every step they make upstairs. They have one uncovered car wash area for the whole place. They charge you 20 something a month for "trash pickup", yet there is no valet trash pickup, you have to take your trash to their one compactor for the entire complex on the complete opposite side of where we were living. There are hardly any dog waste cleanup stations around. Believe me, there are much better options around here for the money.

    Review 177 out of 288

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    Villas at St Johns

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