Review History for anonymous

Waterford at Mandarin Apartments


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anonymous

Resident ā€¢ 2011 - 2013

6/28/2013

I moved into this place two years ago and in the two years I have lived here, I have watched the quality of residents go down and the quality of the staff has gone down. Trash piles up outside the dumpster and on top of the dumpster every week because it doesn't have compactor capabilities, there's so many trees that you constantly have sap all over your car, along with bird feces, and its hard to find any parking outside your building on a Friday or Saturday night due to so many people having guests and there not being guest parking. You can hear all the noises from your neighbors, from flushing their toilets to taking a shower to just walking around. The maintenance staff and office staff are a joke. My girlfriend complained to me that she saw someone from the lawn maintenance company they hire peek into our bedroom at her and I advised her to speak to someone at the office. She did, and was very quickly blown off and told that there was nothing they could do and that they would also not provide her with the company's phone number so she could speak to a supervisor. I've had numerous leaks in my ceiling from the people above me and not once have they come back to check for milder or mold in my ceiling. This disturbs me as a health professional (RN). You'll see teenagers walking around the complex at ungodly hours of the night with half their clothes on, they don't monitor pool hours to make sure no one is there after hours, and there's absolutely no security in this place. The carpet frays at every junction and the cabinets have become discolored over time. I would not recommend this place to anyone unless you like perverts staring through your windows at your girlfriend and stinky trash piling up for days.
    Manager

    7/1/2013

    Waterford at Mandarin Apartments
    Thank you for informing me of your concerns. I am sorry to hear about your experience. I want to apologize if you felt as if the office and maintenance did not address your concerns in a timely manner or did not communicate effectively. I am also concerned that you stated that there is a possibility of mold or mildew on your ceiling. We make the effort to ensure that we take care of maintenance concerns of this nature and we would like to eradicate this problem. We will definitely have a conversation with the landscaping company to inform them of the issue that you stated concerning your girlfriend. We will also contact our courtesy office to ensure that they continue to monitor the pool areas. I will be more than happy to sit down with you and discuss any further concerns or maintenance issues that you may have. I can be reached at 904-262-3459.

    Review 226 out of 324

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    Waterford at Mandarin Apartments

    March 2024

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