Review History for anonymous

Deerwood Village


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anonymous

Resident 2009 - 2010

3/23/2010

HORRIBLE!!!!!!!

I could not wait to leave this nightmare. My first month in, the Deerwood Village Team gave my apartment keys out to 2 people that were not on my lease and those 2 people ransacked my apartment. The Team at Deerwood Village did fire the employee that gave my keys out, but, never apologized or offered me anything in return. Living downstairs, you will have the pleasure of hearing everything the tenants above you do...EVERYTHING! I got to hear phone conversations, their T.V., them use the bathroom...ect ect. One afternoon I came home around 5 p.m. after work to open the door and feel the HEAT blowing on me, this was in the middle of July. I ran to the thermostat and the temp. was over 100 degrees and I couldn't turn it off. I went to the office to inform them of this, and the reaction from one of the employees was "What you need to do is go behind the washer and dryer, find the PVC pipe, remove the cap from the side of the pipe and jiggle the black wire." After I explained to her that I didn't work for them, but rather rented from them and explained how the landlord/tenant relatioship worked, she then decided to call the maint. man. Come to find out it had been blowing the heat all day without stop. He fixed the issue, but I had to pay the extra amount on my power bill due to their equipment malfunction. Again, Deerwood Team never apologized for them telling me to fix this myself, or offered to pay the extra amount on my power bill, wich was an extra $60.00. Ocala City Utilities charges ALOT!!!! Upon my year coming to an end at Deerwood Village, I scheduled a walk through with the property maint. manager after I had moved and cleaned EVERTHING. He gave me a clean bill of health. The Team at Deerwood Villages advised me that it would help THEM out a great deal for me to turn my keys over to them early, so they could begin the process of getting new tenants for the apartment. I gave them the keys early. About 2 weeks later I get a bill for the amount of $150.00 for "damages". I called the office of the Team at Deerwood Villages to inquire about the "damages", they never called me back. I called often and finaly they spoke with me and could not properly explain the so called "damages" and hung up on me. Inclosing, enter at your own risk and bring plenty of excedrin for the huge headache you WILL have.

    Review 126 out of 147

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    Deerwood Village

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