Review History for Sekaya Jackson

Marbella Lakes


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Sekaya Jackson

Resident ā€¢ 2015

3/9/2015

Met with Sara Hoffman. She was wonderful. She listened to me, and seemed sincerely interested in helping. I told her that I had broken up with my boyfriend (pre-valentine's day) and was staying in an extended-stay hotel, while looking for a place. She made me laugh; but, most importanly, she worked with me: helping to transtion me out of the extended-stay and into a one-bedroom apartment (quickly). I am very thankful. Also, she never "rushed-me". She went through the move-in process with me, and was very thorough, making sure I saw the grounds, knew about every amenity-and even gave me a list of local resources to help with the move-in. I did find that I had a pest issue when I moved in. But I contacted her, and she had pest-control services in to handle the situation by the end of the next week. Very Happy.
    1 Previous Review

    Previous Review

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    Resident 139203

    Verified Resident ā€¢ 2015

    3/6/2015

    The move-in was quick & painless. Sara was wonderful to work with; she gave me a thorough walk-through and a kit for future needs. That night, I saw we had roach problem. I contacted management immediately. 2 weeks later, things are better...
      Manager

      3/9/2015

      Marbella Lakes
      Dear Resident, Thank you so much for your positive feedback. I'm glad to hear that we were able to resolve your issue in a timely manner. Please keep us updated should you need any further assistance. Community Manager, Sarah

      Review 5 out of 132

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