Review History for sodonna07

Tortuga Bay


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sodonna07

Resident 2009

10/18/2009

A very comprehensive description of life here:

I've read some pretty negative comments about Tortuga Bay on here, and I'm sure to some people it might seem bad, but I've lived in other apartments before and this one is definitely the best! I read the reviews before I moved in and they had me worried about the staff's responsiveness, but I was eventually swayed by how nice the apartments are-granite counter tops, lots of storage space, and fresh paint and carpet. Admittedly, I think I got a really great apartment because they said it had been their corporate housing before we lived there, so it might have been slightly higher quality. However, we looked at several different models and each were lovely. They also do not show "models", (apartments made up and given special care to look better than what you're actually getting) they show you the apartment you'd actually be renting without any guesswork! When we moved in they were very accommodating and dealt well with us changing our move-in date and apartment model too without any issues! They even called us to let us know when an apartment model we wanted opened up. They have a policy of filling out maintenance requests within two days and you can report them 24 hours a day, pay bills online, and you get special discounts and specials for living in an Equity Residential Apartment. They're pretty good about taking care of maintenance requests, though they did forget one we had and we're currently waiting on a part to arrive for our washing machine. But when our ac went out due to a thunder storm (along with half the complex) they arrived to fix it within a few hours of the request. They're e in my book, the most responsive and nice maintenance staff I've ever had or heard of. In fact the only bad things I can say about Tortuga Bay is that the "police watch" is a total load. I live right across from one of the police who lives here and I've never even seen him leave the house much less take care of noisy neighbors or do rounds. Regardless I do feel safe, this place is well lit and though the gate is generally just for show (people keep ramming it and it breaks often as a result) I don't ever see people just driving around or loitering creepily. Beyond that, I do live above a garage and my old neighbors were pretty noisy, however, it's an apartment! If you have noisy neighbors, just talking to them generally does the trick and the people in the office can't really be held responsible for what your neighbors do in their own apartments, even if they're being loud We have a 2 really nice pool tables, a good gym, and a pool that's shallow enough for the kids (don't expect the hot-tub to work though), and a computer lab I use all the time. Don't expect to be able to print often though, only one computer has printing capabilities. Anyway, I know that was long and I hope it helps, I had an awful time finding an apartment that fits me and my needs, so I hope you find yours too!

    Review 123 out of 176

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    Tortuga Bay

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