Where do I begin.....this complex looked amazing when we moved in. After moving in, everything was going great. Whenever we had any maintenance requests, they were promptly taken care of by the maintenance staff. However, after we started seeing ants and silverfish, the apartment management seemed to dismiss them and didn't seem like it was a big deal. We had to put in at least 5 request for pest control before we finally got rid of the ants, but they have once again returned (these ants show up around the kitchen and bathroom). Then it got a lot worse.....we were away one weekend and came back to a note on our door regarding someone who was going around the complex and impersonating a maintenance man and was trying to gain entry to apartments. About a week ago, I came home and someone continuously tried to follow me into the gate. I brushed it off as nothing until coming home tonight. On our way home, I was reading the the Herald Tribune and found out about a shooting in Palmer Ranch. Upon further reading, I found that the shooting occurred on 8/4/12 in building 6. Four shots were fired and two hit the resident in the head. NO ONE FROM THE MANAGEMENT OFFICE CONTACTED US REGARDING THIS INCIDENT. This is a horrible incident that is exacerbated by a management staff that does not inform residents regarding this. We will definitely be moving out at the end of the lease and highly advise anyone to move elsewhere as this place seems to be going downhill. This is not the Palmer Ranch I envisioned living in.