Review History for thetruthonly99

Saratoga Place on Palmer Ranch


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thetruthonly99

Resident 2012

10/13/2012

Greystar is the companies who leads this pitiful, rude office staff. A resident got shot in the head and nobody was notified, if you have children keep them away from this place. Daughter moved into this place 14 months ago. When she moved out the office staff decided to charge her 1580 dollars for light bulbs, light fixtures.These people will charge you a ton of money when you move out. Add 250 dollars to each month and that's what you will be paying to live here . I will post this anonymous but I tell you what if I get a response I will be calling this office staff, on 3 way with the news channel. Greystar needs to go, someone local needs to run this office, the Residence are paying for their salaries
    Manager

    5/14/2013

    Saratoga Place on Palmer Ranch
    I am sorry to hear that you had a negative experience. We expect normal 'wear and tear' to an apartment. When there are charges added to a move-out it is typically because something we provided in the apartment has been damaged or if a contractor we hire to paint or clean the apartment has charged us an additional fee over and above normal costs to return an apartment back to it's original condition. It is only the additional turnover costs or the lost life of a carpet or appliance that is billed back to a resident. I would be happy to review your move out charges for any inaccuracies. Please contact me directly at saratogaplacemgr@greystar.com or 941-921-9868. Sincerely, Cheryl Christy, Community Manager

    Review 92 out of 112

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    Saratoga Place on Palmer Ranch

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