St. James Crossing Apartments
#3,671 #34 #427

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St. James Crossing Apartments

5620 Tranquility Oaks Dr., Tampa, FL 33624
(161 Reviews)
$1,389 - $4,428/mo
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Floor Plans & Pricing

1 Bedroom

A2

1 Bed, 1 Bath | 610 sq. ft.

$1,389 - $2,612

2 Available Units

See Floor Plan Details

A3

1 Bed, 1 Bath | 794 sq. ft.

$1,518 - $2,642

2 Available Units

See Floor Plan Details

A2- Harmony

1 Bed, 1 Bath | 610 sq. ft.

$1,543 - $2,847

2 Available Units

See Floor Plan Details

A1- Harmony

1 Bed, 1 Bath | 552 sq. ft.

$1,486 - $2,512

1 Available Unit

See Floor Plan Details

A1

1 Bed, 1 Bath | 552 sq. ft.

See Floor Plan Details

A3- Harmony

1 Bed, 1 Bath | 794 sq. ft.

See Floor Plan Details

2 Bedrooms

B1- Harmony

2 Beds, 2 Baths | 960 sq. ft.

$1,844 - $3,780

1 Available Unit

See Floor Plan Details

B1

2 Beds, 2 Baths | 960 sq. ft.

$1,894 - $3,866

1 Available Unit

See Floor Plan Details

B2- Harmony

2 Beds, 2 Baths | 990 sq. ft.

$1,948 - $4,020

1 Available Unit

See Floor Plan Details

B3- Harmony

2 Beds, 2 Baths | 1,210 sq. ft.

$2,138 - $4,428

1 Available Unit

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B3

2 Beds, 2 Baths | 1,210 sq. ft.

See Floor Plan Details

B2

2 Beds, 2 Baths | 990 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.3

Safety

4.3

Office Staff

5.0

Maintenance

4.9

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

7

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.57 days

View Community Timeline
View Community Timeline

St. James Crossing Apartments Reviews

(157)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1150937

Verified Resident 2023 - 2024

3/20/2024

Es un lugar apacible , tranquilo, y muy cuidado por todos sus trabajadores, yo lo recomiendo , queda por pintar el parqueo , creo q es una de las cosas que deben tomar en cuenta pues no se sabe donde parquear , se mantiene las… See More >
    Manager

    3/22/2024

    St. James Crossing Apartments
    Su recomendación significa mucho para nosotros y nos alegra saber que disfruta del ambiente tranquilo de la comunidad. Apreciamos sus comentarios y esperamos utilizarlos para mejorar la vida comunitaria.
    Review Author Icon

    Resident 1235828

    Verified Resident 2019 - 2024

    3/17/2024

    I like it here very much. The entire staff is great. Any maintenance request is handled quickly and professionally. The grounds are kept well and there are always updates on what is going on in the community.

      Manager

      3/21/2024

      St. James Crossing Apartments
      Thank you for noticing and appreciating our efforts to foster a remarkable experience for our residents. We are happy to know that you enjoy our consistent communication and our superior service. Thank you for giving us your five stars.
      Review Author Icon

      Resident 453770

      Verified Resident 2019 - 2023

      12/22/2023

      A peaceful, well managed community in the heart of Carrolwood. Every attraction and necessity is very easily accessible and never too far, Veteran's expressway is two minutes drive away and from there everything Tampa has to offer is within 30 minutes drive, even the beaches… See More >
        Manager

        12/27/2023

        St. James Crossing Apartments
        What a great way to describe our one-of-a-kind community! We are glad to hear that our amenities have stood out to you. It is truly a gift that our location lands us just minutes from local and natural amenities. Thank you for letting us know about your pride in our community.
        Review Author Icon

        anonymous

        Resident 2023

        11/27/2023

        From the moment I went online and filled out the application for my wife and I, the office staff was very responsive and helpful. Teresa went out of her way to answer all the questions I had. It was a quick and easy process for… See More >
          Manager

          11/29/2023

          St. James Crossing Apartments
          Your review has knocked our socks off! We love to meet our residents with amazing service, and we are thrilled your interactions with Teresa and the rest of our team have impressed you! We hope you'll continue to enjoy our amazing team, convenient location, and outstanding amenities for years to come.
          Review Author Icon

          Resident 1181412

          Verified Resident 2020 - 2023

          9/17/2023

          Great area! But too much rent?people move in and they move out right away! Big turnover.I have chosen to stay until I can retire. I just wish they would not keep raising my rent.The laundry room is my only complaint?always a mess!! They really need… See More >
            Manager

            9/20/2023

            St. James Crossing Apartments
            Thank you for your loyalty to our community and for sharing your thoughts regarding our laundry area. We will be grateful to hear any specific recommendations you have for us regarding that amenity or any other matter. It is our mission to be here for our residents, and we thrive on feedback. Please call or visit the office if you would like to share more.
            Review Author Icon

            Resident 1140646

            Verified Resident 2020 - 2023

            5/14/2023

            St. James Crossing is located in a beautiful area. It is surrounded with all your needs, mall, grocery store, restaurants, bar, barbershop, medical care, and spas/salons. Just a nice all around area, the community is nice and clean, high prices but overall good place.

              Manager

              5/17/2023

              St. James Crossing
              How awesome to live in a place that is so close to conveniences as well as clean and well-maintained. We are here for you in any way you need!
              Review Author Icon

              Resident 1130772

              Verified Resident 2022 - 2023

              4/12/2023

              Move-in process was simple but I would have preferred to pay the initial move-in cost online. My interaction with the office staff & maintenance has been very professional, friendly, & always helpful.

                Manager

                4/18/2023

                St. James Crossing
                Thank you for your specific feedback about your initial payment and also for letting us know about your lovely experience with our entire team. We are glad to have you in our community and welcome you to share any further thoughts with us directly. Call or stop by the office anytime!
                Review Author Icon

                Resident 1117885

                Verified Resident 2015 - 2023

                3/3/2023

                I enjoy living here. The management, leasing consultants and maintenance staff are very professional and friendly. The community has improved in terms of amenities and the overall appearance of the property. This place is truly home.

                  Manager

                  3/7/2023

                  St. James Crossing
                  We are delighted to receive your review and compliments on our hardworking team. Thank you for noticing our efforts to elevate residents' experience and ensure they are proud to call our community home. Thank you!
                  Review Author Icon

                  Resident 1116574

                  Verified Resident 2021 - 2023

                  2/26/2023

                  The manager is very rude. Called me a liar to my face several times. Putting renewals information on wrong apartment door was the reason for the difference in my rent going up. Not given the opportunity review and negotiate the offers. They don't enforce any… See More >
                    Manager

                    3/3/2023

                    St. James Crossing
                    We strive to offer only the highest levels of service and professionalism, so we are deeply concerned by your description of interacting with our team. We will be glad to speak with you directly, so please email our regional customer care group NorthFlorida@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. Thank you!
                    Review Author Icon

                    Resident 1114106

                    Verified Resident 2019 - 2023

                    2/17/2023

                    It has been okay however, with the rising cost, I should have received complimentary upgrades. Im paying 600 dollars more per month than when I moved in for rusted a fridge with rusted sides, rusted oven door?just old appliances to include a non self cleaning… See More >
                      Manager

                      2/21/2023

                      St. James Crossing
                      We are glad to hear that your overall experience has been positive, and understand that you would like to discuss the possibility of upgrading your appliances. When you have a chance, please reach out to us in the office so we can discuss this further. Thank you for your rating, and we look forward to speaking with you.
                      Review Author Icon

                      Resident 1108692

                      Verified Resident 2022 - 2023

                      2/3/2023

                      Love this apt complex! Great safe location. Everything is very close by and walking distance to food and stores. Any maintenance issues are resolved right away. New upgraded gym. Staff is very friendly and professional!

                        Manager

                        2/7/2023

                        St. James Crossing
                        It is awesome to hear that you feel at ease in our convenient location! Thank you for sharing your appreciation for our friendly team, too.
                        Review Author Icon

                        Resident 750155

                        Verified Resident 2021 - 2023

                        1/29/2023

                        Apartment units are in really bad condition, very old kitchen cabinets and the layout makes it really hard for two people to cook in it. the process to get maintenance to fix things is really difficult and there is always mold in the walls/ ceilings.… See More >
                          Manager

                          2/2/2023

                          St. James Crossing
                          Thank you for bringing your maintenance and pest control concerns to our attention. We are sorry for any oversight or misunderstanding that may have occurred regarding your previous requests, and we invite you to contact us in the office for further assistance. We look forward to speaking with you soon.
                          Review Author Icon

                          Resident 1106481

                          Verified Resident 2019 - 2023

                          1/27/2023

                          The rent has gotten way too expensive. Since the 40% increase, it seems like maintenance has gotten worse. Why charge so much if you're not going to take care of basic issues?? I have had a kitchen light out for days and it still isn't… See More >
                            Manager

                            2/1/2023

                            St. James Crossing
                            Thank you for providing information about your experience in our community. We regret your disappointment with the rent change and apologize for the delay in replacing your kitchen light. Please call or stop by the office so we can work with you to resolve this issue. Thank you.

                            Updated Review

                            Review Author Icon

                            Resident 1081658

                            Verified Resident 2007 - 2022

                            11/4/2022

                            It's a bit too loud at times, there are no sidewalks for walking, people don't pick up after their dogs (some you see roaming unleashed) , and it isn't easy to get anyone to answer the phone or respond to messages of any kind or… See More >
                              Manager

                              11/9/2022

                              St. James Crossing
                              We appreciate your sharing this review. Our team is glad you enjoy the neighborhood but regrets your disappointment with our amenities. We work in partnership with pet parents to maintain the grounds and will discuss opportunities to improve this situation. Your feedback about the answering service is also appreciated and will be reviewed. If you have any other observations, please call or stop by the office so we can chat with your directly. Thank you.
                              Review Author Icon

                              Resident 1077843

                              Verified Resident 2020 - 2022

                              10/23/2022

                              There are people here who are just plain nasty, they driver at high speeds threw the complex flying over speed bumps, letting their dogs run without leashes, blasting loud music and acting like they are in the right. Garbage is being thrown everywhere, people let… See More >
                                Manager

                                10/27/2022

                                St. James Crossing
                                We are disheartened to read your review and want to restore your confidence in our community. We are sorry to hear about any disappointment involving pet waste and some unruly neighbors. We'd be pleased to discuss these matters with you, so please contact our office at your earliest.
                                Review Author Icon

                                anonymous

                                prospectiveVisited 2022

                                10/6/2022

                                Think before applying here.

                                Ridiculous in a word. Ask for proof of good enough..made it PDF not accepted..don't return calls will text. But you have writing. Been collecting SS for over ten years, wanted an award letter because taking my whole bank PDF with the deposits listed... unacceptable. Yet… See More >
                                  Manager

                                  10/12/2022

                                  St. James Crossing
                                  Thank you for your interest in our community. Our team values effective communication, and we are sorry if you feel otherwise. We would like to connect with you to learn more, please give us a call or stop by our office for a chat. We hope to hear from you soon.
                                  Review Author Icon

                                  Resident 1047342

                                  Verified Resident 2020 - 2022

                                  7/22/2022

                                  For the most part it's been nice the one thing Is our patio floods when it really rains And the patio look so dirty would be nice if it was pressure washed and last is how long it takes to get things fixed in the… See More >
                                    Manager

                                    7/26/2022

                                    St. James Crossing
                                    We are happy to learn of your generally favorable experience. The upkeep of our community is important to us, and we would like to send someone to look at your patio. At your earliest convenience, please give us a call or stop by our office for a chat. We hope to hear from you soon.
                                    Review Author Icon

                                    Resident 1030984

                                    Verified Resident 2021 - 2022

                                    5/31/2022

                                    - Good price for location. - Updated apartments are nice. - Friendly staff. - Repairs take some time but are done frequently. - Stairs and common areas (lobby) are not cleaned (pressure washed or anything). - Parking is not the safest, have heard of some motorcycles getting stolen and damage… See More >
                                      Manager

                                      6/3/2022

                                      St. James Crossing
                                      We appreciate you sharing your generally favorable experience with us. It is nice to know our amazing homes, team, and price have been a high point in your experience. The upkeep of our community and the peace of mind of our residents is important to us, and we are sorry if your experience has not reflected this. We would like to connect with you to restore your comfort, so please give us a call or stop by our office for a chat.
                                      Review Author Icon

                                      Resident 1024423

                                      Verified Resident 2020 - 2022

                                      5/10/2022

                                      I have lived here for almost two years now. I have really enjoyed it so far. The price is fair and the apartments are very nice and updated on the inside. I haven't had any problems, have only had to call maintenance once for a… See More >
                                        Manager

                                        5/12/2022

                                        St. James Crossing
                                        Thank you for complimenting our updated homes and for being our loyal resident! We are glad that our team has always assisted you to your satisfaction. That said, we are surprised by some of your other comments and would like to learn more about your experience. Please call or stop by our office when you have a moment to talk.
                                        Review Author Icon

                                        Resident 1023856

                                        Verified Resident 2016 - 2022

                                        5/9/2022

                                        The move in process was easy. Maintenance takes care of issues. My apartment is a little noisy but nothing they can do about it. The office staff is and always has been amazing. Jaime the property manager is always kind and welcoming.

                                          Manager

                                          5/12/2022

                                          St. James Crossing
                                          It is a huge compliment for us to know that you are so happy with your move to our community! Thanks so much for making us your home and for recognizing Jaime and the rest of our team for their exceptional service. Please don't hesitate to reach out if there is ever anything we may do to assist you.
                                          Review Author Icon

                                          Resident 1019618

                                          Verified Resident 2020 - 2022

                                          4/25/2022

                                          St James is a decent apartment, however, it is not worth the price they are charging. My unit has had countless problems over the past two years such as a broken dishwasher, leaking ceiling, creaky floors, and more. Maintenance tries to do the best they… See More >
                                            Manager

                                            5/18/2022

                                            St. James Crossing
                                            Thanks for letting us know that you are generally pleased with our community. We are sorry to hear that you have had difficulty reaching our team by phone to discuss your concerns about the maintenance of your home and pricing. Please feel free to come by the office so we can determine why this is happening and address any pending concerns.
                                            Review Author Icon

                                            sindiberberii@gmail.com

                                            Resident 2021

                                            11/15/2021

                                            The whole apartment complex has fleas. Management refuses to do anything about it. If you have a dog I urge you not to live here. It is disgusting. I cannot even step on my patio to do laundry without being swarmed by them

                                              Manager

                                              11/18/2021

                                              St. James Crossing
                                              Thank you for bringing your concerns to our attention. The cleanliness of our apartments is a top priority for our team, and we're sorry if you feel otherwise. Your satisfaction is important to us, so we would like to meet with you to discuss your concerns. Please give us a call or stop by our office for a chat. Thank you!
                                              Review Author Icon

                                              anonymous

                                              Resident 2019

                                              6/7/2019

                                              The apartment community is mediocre at best. I've lived here for 90 days, and have experienced a broken AC for a prolonged amount of time (in hot Florida weather), obnoxiously disruptive neighbors, no working washer and dryers, and the most frustrating - a lack of… See More >
                                                Manager

                                                7/3/2019

                                                St. James Crossing
                                                Hello, thank you so much for your candid review. We're disappointed to learn that aspects of the community have left you unimpressed and that you feel your concerns have gone unheard. We assure you that this is not how we conduct business and we are eager to meet your expectations. At your convenience, please contact me at info@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. I look forward to hearing from you in the near future. Thanks so much.
                                                Review Author Icon

                                                Tina_Y

                                                Resident 2019

                                                3/23/2019

                                                I love the tranquility of my apartment so it lives up to its name. Sean the sales manager is awesome he's always helpful and greets me with a smile. I enjoy living here. I love the pool the convenience of the dumpsters near my building.… See More >
                                                  Manager

                                                  3/26/2019

                                                  St. James Crossing
                                                  Hi Tina, your review is a ray of sunshine on a cloudy day! We strive to create a peaceful environment for our residents to call home, so we greatly appreciate your feedback. We'll make sure to give Sean an extra pat on the back for going the extra mile. We love having you as our resident. Thanks for your review.
                                                  Review Author Icon

                                                  Wickedxwednesday

                                                  Resident 2018

                                                  10/23/2018

                                                  I love living here and love my apartment. I recently got some terrible news about my back (it's getting worse) and I was worried about my lease and asking to switch apartments. The office staff are extremely helpful and understanding and switched me to a… See More >
                                                    Manager

                                                    10/26/2018

                                                    St. James Crossing
                                                    Thanks for sharing your review! We're so glad our team was able to accommodate your needs. Best of luck with your health, and please let us know if there's anything else we can do for you.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer and Dryer Connections
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                      Restrictions: A maximum of 2 animals are allowed per apartment. Aggressive dogs or any dog with a bite history will not be accepted
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ and Picnic Area
                                                    • Breakfast Bar
                                                    • Built-in Bookcases
                                                    • Built-in Wet Bar
                                                    • Ceiling Fans with Lighting
                                                    • Clubhouse
                                                    • Coat Closets
                                                    • Drop Pendant Lighting
                                                    • Fitness Center
                                                    • Kitchen Pantries
                                                    • Linen Closets
                                                    • Mirror Accent Walls
                                                    • National Relocation Program
                                                    • On-Site Maintenance
                                                    • Online Rent Pay and Services
                                                    • Pet-Friendly Community
                                                    • Plush Carpet in Bedrooms
                                                    • Pool
                                                    • Pre-qualified Renter's Insurance Available
                                                    • Premium Cabinetry
                                                    • Premium Faux Granite Countertops
                                                    • Private Balcony or Patio with Storage
                                                    • Private Fenced-In Yards*
                                                    • Security Deposit Alternative Available
                                                    • Short Term Lease Available
                                                    • Slate Appliances with Built-in Microwaves
                                                    • Smart Home Technology Systems
                                                    • Stainless Steel Appliances with Built-in Microwave
                                                    • Subway Tile Backsplash
                                                    • Tennis Court
                                                    • Tiled Shower Areas
                                                    • Two Tone Contemporary Paint Schemes
                                                    • Two-Inch Blinds Throughout
                                                    • USB Outlets
                                                    • Vanity Area
                                                    • Vaulted Ceilings
                                                    • Walk In Closets
                                                    • White Quartz Kitchen and Bath Counters
                                                    • Wide Plank Style Flooring
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Located in sunny Tampa, FL, you will find St. James Crossing Apartments just east of Veteran's Expressway, where you can enjoy convenient access to the Tampa International Airport and miles of white sand beaches. Each of our six, distinctive floor plans inside our one and two bedroom apartment homes welcome you with walk-in closets, multi-speed ceiling fans, and spacious patios or balconies. Whether its lounging beside the sparkling pool with sundeck seating or firing up your fitness goals inside our 24 hour fitness center, we ve custom designed our amenities package for the way you live. Connect and unwind with a cookout at our outdoor grilling area or get in a high energy tennis match with friends on our lighted tennis courts. Our lounge gives you free WIFI and access to a printer/scanner when you need them. Positioned in the heart of sunny Tampa, our location is an amenity all its own. Schedule your in-person or virtual tour today for more information. We can't wait to meet you!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Highmark Residential

                                                    A-
                                                    A-
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 161 number of votes by renters, St. James Crossing Apartments is currently rated 3.6 out of 5 stars.
                                                    St. James Crossing Apartments is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    St. James Crossing Apartments is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    St. James Crossing Apartments is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    St. James Crossing Apartments is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    St. James Crossing Apartments is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    St. James Crossing Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3.57 days to their community reviews in the past year.
                                                    Highmark Residential
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    Restrictions: A maximum of 2 animals are allowed per apartment. Aggressive dogs or any dog with a bite history will not be accepted
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    St. James Crossing Apartments

                                                    March 2024

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                                                    St. James Crossing Apartments is a 552 - 1,210 sq. ft. apartment in Tampa in zip code 33624. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,389 - $4,428. Nearby cities include Temple Terrace, Lutz, Thonotosassa, Seffner, and Brandon.

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