Madison Chase Apartments
#4,391 #6 #505

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Madison Chase Apartments

1096 Madison Chase, West Palm Beach, FL 33411
(36 Reviews)
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Floor Plans & Pricing

1 Bedroom

One Bedroom One Bath A1 60%

1 Bed, 1 Bath | 850 sq. ft.

See Floor Plan Details

One Bedroom One Bath 60%

1 Bed, 1 Bath | 750 sq. ft.

See Floor Plan Details

2 Bedrooms

Two Bedroom Two Bath B1 60%

2 Beds, 2 Baths | 1,080 sq. ft.

See Floor Plan Details

3 Bedrooms

Three Bedroom Two Bath 60%

3 Beds, 2 Baths | 1,183 sq. ft.

See Floor Plan Details

Three Bedroom Two Bath C1 60%

3 Beds, 2 Baths | 1,244 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A-

Review Ratings

Noise

4.4

Grounds

4.4

Safety

3.8

Office Staff

4.2

Maintenance

3.8

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

9

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4 days

View Community Timeline
View Community Timeline

Madison Chase Apartments Reviews

(34)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1224126

Verified Resident 2022 - 2024

2/6/2024

Our complex is VERY CLEAN, well kept by the maintenance team, we can count on the guys to fix what ever break within hours. The children's can play outside with out parents having to worry about traffic and even the contractors are nice, on time… See More >
    Manager

    2/8/2024

    Madison Chase Apartments
    Words can hardly express how much your recognition of our team's hard work means to us. Thank you for noticing our diligence to foster a community lifestyle of friendliness and tranquility.
    Review Author Icon

    Resident 1223168

    Verified Resident 2009 - 2024

    2/4/2024

    Been living here for 14 years did not have a problem until some new neighbors moving next-door to us, unfortunately, neighbors are so loud and noisy. We reported to the office they turn our words against us and say that we were threatening the neighbors… See More >
      Manager

      2/8/2024

      Madison Chase Apartments
      We greatly appreciate you reaching out to us as a loyal resident for the past 14 years! We are sorry to see your comments since we strive to provide professional service and a comfortable apartment home to all residents. We want to learn more about your experience so that we can take appropriate action. We will be glad to speak with you directly, so please contact our regional customer care group at SouthFlorida@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. Thank you!
      Review Author Icon

      Resident 1207548

      Verified Resident 2019 - 2023

      12/11/2023

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        Manager

        12/15/2023

        Madison Chase Apartments
        We appreciate your taking the time to rate our community, but we regret that you did not have a more favorable experience. Please call or stop by the office to tell our team how we can improve in the future. We look forward to hearing from you.

        Updated Review

        Review Author Icon

        Resident 1043824

        Verified Resident 2021 - 2023

        7/9/2023

        My experience has been good with the community. It's quite, no violence. My neighbors are friendly. Madison Chase is a nice place to live with your family. The office staff are friendly and professional.

          Review Author Icon

          Resident 1157578

          Verified Resident 2023

          7/8/2023

          I enjoy living here and plan to continue to do so. The neighbors are pleasant and the staff is great. The have even called to check on me after no interaction for awhile. I have not seen any security/crime issues. And most importantly, no pests!

            Manager

            7/12/2023

            Madison Chase Apartments
            Your review has knocked our socks off! Your compliments of our amazing team and residents mean the world to us. We hope to see you around.
            Review Author Icon

            Resident 1130768

            Verified Resident 2022 - 2023

            4/12/2023

            The apartments are well treated. They're spacious and comfortable, even the one bedroom. Its a nice neighborhood and very quiet. Its nice to walk and be outside. The front office people are nice, responsive and helpful

              Manager

              4/18/2023

              Madison Chase Apartments
              Thank you for the raving review about our welcoming homes, neighborhood, and team. We are honored to know that our inclusivity and tranquility shine through for all to see!

              Updated Review

              Review Author Icon

              Resident 1015313

              Verified Resident 2007 - 2023

              4/11/2023

              Madison Chase Apartments are very spacious and affordable. It is close to public transportation and the community is accessible. The property is safe, always kept clean and neatly manicured. The staff is respectful, friendly, available and concerned about the needs of their tenants.

                Manager

                4/18/2023

                Madison Chase Apartments
                We are thrilled to hear that you are impressed with our beautiful apartment homes and convenient location. We work hard to make our apartment community feel like a home for everyone, and your compliments have made our day! We love having you as a resident!
                Review Author Icon

                Resident 1129810

                Verified Resident 2021 - 2023

                4/9/2023

                es un conjunto residencial seguro para vivir comodamen pero si coregir al gunos detalles para la comodidad de los residente q havitan los espacio permitodos ya q existen reglas las cual uno tiene q cumplir

                  Manager

                  4/12/2023

                  Madison Chase Apartments
                  Nos complace saber que ha estado disfrutando de su experiencia en nuestro complejo. Nos encantaría saber más sobre cómo podemos mejorar. Llame o visite nuestra oficina cuando tenga un momento para conversar con más detalles. ¡Gracias!
                  Review Author Icon

                  Resident 1129794

                  Verified Resident 2022 - 2023

                  4/9/2023

                  Very nice so far. Very clean and quiet. Green areas well mantained. Office staff nice, kind and willing to help. Anything broken is fixed next day. They are aware of every single detail around to keep things just like they are suppossed to be.

                    Manager

                    4/12/2023

                    Madison Chase Apartments
                    We are so happy to learn that you enjoy our beautiful community and hardworking team! Thank you for sharing your thoughts with us, and let us know if you need anything.
                    Review Author Icon

                    Resident 1120390

                    Verified Resident 2021 - 2023

                    3/10/2023

                    The community is nice and well kept Always clean. The office staff is very nice a professional and alway get back to you about any question or problem you may have. I only wish the floors, cabinets and appliances were updated.

                      Manager

                      3/15/2023

                      Madison Chase Apartments
                      We are thrilled to receive your compliments on our team's responsive service and commitment to maintaining our community. Thank you for the feedback about the updates. Our team will explore opportunities to address this. Feel free to call or stop by so we can speak with you directly.
                      Review Author Icon

                      Resident 1109278

                      Verified Resident 2019 - 2023

                      2/5/2023

                      Madison Chase is a great to live in they are quick to respond. Friendly staff. And always willing to help. Also they have library bus that allows children to take books and activities for the residents.

                        Manager

                        2/9/2023

                        Madison Chase Apartments
                        As the Saturday morning commercial stated, "Reading is fundamental" and it’s awesome to hear what a great amenity this is for our families. We are here for you in whatever way you need!
                        Review Author Icon

                        Resident 1074101

                        Verified Resident 2019 - 2022

                        10/10/2022

                        I love living in this complex never any problems with the management or maintenance just too many big dogs and the garbage on the weekends that is my only problems in the neighborhood the neighbors are very nice people

                          Manager

                          10/12/2022

                          Madison Chase Apartments
                          Thank you for your excellent review. We are delighted you enjoy our dedicated team and wonderful community. Creating a welcoming and well-maintained environment is a priority, and we regret if large pets and weekend trash pickups cause you concern. Our team will discuss these items. Please reach out if we can be of assistance.
                          Review Author Icon

                          Resident 1052495

                          Verified Resident 2022

                          8/7/2022

                          Good, maintenance is fast. Everyone in the office does their best to provide good customer service. They've been very helpful to me. I have no complaints honestly. They keep everyone informed by email and paper too

                            Manager

                            8/10/2022

                            Madison Chase Apartments
                            Thank you for letting us know how pleased you have been with all that our attentive team has done for you during your time with us. We appreciate your support!
                            Review Author Icon

                            Resident 1024438

                            Verified Resident 2016 - 2022

                            5/10/2022

                            It's so clean and quiet. Kids friendly. The neighbors are very friendly. The office staff is helpful. maintenance is quick in regards to any repairs. The community is maintained. Regular grass cut. Garbage free. They just repainted the buildings last year

                              Manager

                              5/12/2022

                              Madison Chase Apartments
                              Hello, we are grateful for your excellent review! We are thrilled that our clean, quiet, and well-maintained community has left such a positive impression on you. Have a great day.
                              Review Author Icon

                              anonymous

                              Resident 2019 - 2021

                              4/7/2021

                              Ana made the move in process very easy and quick. She was extremely clear and concise on providing reasonable time exceptations for the background check to be approved and processed. Along with setting a clear understanding of all the application fees and requirements that were… See More >
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                                anonymous

                                prospectiveVisited 2021

                                1/22/2021

                                I applied for an apartment three weeks ago. I have called and emailed multiple times with no answer from anybody. 90$ for an application and I haven't heard one word from these people. I have tried showing up at the office and every time I… See More >
                                  Review Author Icon

                                  anonymous

                                  prospectiveVisited 2020

                                  12/17/2020

                                  I did a application online a month ago. I have received any information regarding my application. I have called and left a voicemail on several occasions. No one has returned any of my phones. This complex will take your money and not contact you. I… See More >
                                    Review Author Icon

                                    anonymous

                                    Resident 2016 - 2018

                                    5/14/2018

                                    the office girls never returns calls they sit on there cell phones all day when you do go in there.. worst place to live save your money. the manager doesn't care either your best bet is just to bypass them and call corporate… See More >
                                      Review Author Icon

                                      abd1990

                                      Resident 2016 - 2018

                                      4/27/2018

                                      Great place friendly staff very nice apts beautiful pond view. love the sheriff deputy patrols the area regularly . the streets are always clean and my fellow residents are all awesome people never have any issues great place to live

                                        Review Author Icon

                                        anonymous

                                        prospectiveVisited 2017

                                        6/22/2017

                                        Horrible office staff, they don't communicate with each other or prospective residents, they never return your calls, you get told something diffferent to the same question by each person, could be a great apartment if the staff was better.… See More >
                                          Review Author Icon

                                          anonymous

                                          Resident 2014 - 2015

                                          10/3/2015

                                          Esta comunidad. La gente que viven arriba no respetan a las personas de abajo. Actitud. Solo hay que tener respeto por el resto que viven aqui!!!

                                            Review Author Icon

                                            anonymous

                                            Resident 2014

                                            7/16/2014

                                            This place is a scam and ------ as hell theyll steal ur security deposit even if u payed on time every month little kids running around all the time all hours of the day not a safe community if you have a family do not… See More >
                                              Review Author Icon

                                              anonymous

                                              Resident 2010 - 2013

                                              8/13/2013

                                              Just want to say that I have been a resident here for over 3 years. I seen a few managers come and go but finally we got a great manager. She is very involved with the community. The staff works hard to… See More >
                                                Review Author Icon

                                                anonymous

                                                Resident 2011 - 2012

                                                1/2/2013

                                                This place is the biggest -------- in Palm Beach county! I was lied to by the leasing agent into believing it was a safe community when in fact drug dealers, hookers, and pedophiles lived on the property! That was against the fair housing act I… See More >
                                                  Review Author Icon

                                                  kameoslim

                                                  Resident 2011

                                                  12/7/2011

                                                  The place looked nice the day it was shown to me I thought that all it needed was a little dusting! Turned out to be the Worst place I ever lived.Moved in from Michigan on 11/30 and dead Roaches inside refrigerator. Old toilet seats… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Connections
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                      Restrictions: Aggressive dogs or any dog with a bite history will not be accepted
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Convenient Location
                                                    • National Relocation Program
                                                    • Online Payments Accepted
                                                    • Online Resident Services
                                                    • Playground
                                                    • Pool with Sundeck
                                                    • Security Deposit Alternative Available
                                                    • Solarium
                                                    • Spacious Closet
                                                    • Window Coverings
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                                                    Leasing

                                                    Nestled within a nature preserve, Madison Chase Apartments is the most beautiful and affordable living destination in West Palm Beach, FL. Explore our selection of spacious one, two, and three-bedroom apartment homes, each designed with your comfort and convenience in mind. Our pet-friendly community also provides several amenities for you to enjoy, including our resident clubhouse, fitness center, and swimming pool. Schedule your in-person or virtual tour today for more information. We can't wait to meet you!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Highmark Residential

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 36 number of votes by renters, Madison Chase Apartments is currently rated 3.3 out of 5 stars.
                                                    Madison Chase Apartments is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Madison Chase Apartments is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Madison Chase Apartments is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Madison Chase Apartments is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Madison Chase Apartments is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Madison Chase Apartments is rated 4.2/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4 days to their community reviews in the past year.
                                                    Highmark Residential
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    Restrictions: Aggressive dogs or any dog with a bite history will not be accepted
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Madison Chase Apartments

                                                    March 2024

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                                                    Baths

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                                                    Madison Chase Apartments is a 750 - 1,244 sq. ft. apartment in West Palm Beach in zip code 33411. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Haverhill, Palm Beach, Mangonia Park, Lake Clarke Shores, and Palm Springs.

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