Horrible place. They are completely unorganized. I once had two packages delivered here and they said they did not have them. I said that they signed for both of them, so they must be there. They found one of them but could not find the other. After insisting that they must have it since they signed for it, they said they will look again and finally found it. It is ridiculous that I had to fight for my packages. It was a much more organized place when it was Alexan Metrowest.
Manager
6/20/2016
Avana Westside Apartments
Dear resident, we have made some excellent upgrades to our package procedure through our Active Portal. We have also made some beautiful upgrades and renovations that we'd like to invite you back to see. We are confident you'd be impressed with the changes we've made as new residents. We are sincerely sorry for the package experience and hope you found it to be an honest mistake.