Review History for jprtrust

The Lookout at O4W


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jprtrust

Resident 2014 - 2015

4/7/2015

This complex refuses to accept FedEx or UPS packages. Because so much crime has been reported at this property FedEx refuses to leave packages outside of doors. Consequently, you have to pay additional charges to have your packages delivered when you need them. This location is great, but the service issues with maintenance, lack of professionalism from support staff, in combination with the unusually high crime rates have deemed moving here a poor decision. Also, the fees are ridiculous. On top of admin/application fees, there are such fees as $150 parking fee (for a sticker), $25 "amenity fee", MANDITORY valet trash fee ($35/month-service is extremely spotty at best), trash compactor fee on top of the valet trash ($540+/yr/trash fees), a $4.95/month charge to send you your bill, unexplained "base charge" on top of all other fees, etc. etc. My recommendation: Do you research, people.
    Manager

    4/8/2015

    The Lookout at O4W
    Good afternoon Sir John Paul. Thank you for taking the time to share your experiences. We would love to meet with you in person to discuss this in more detail. Please contact me directly at 404.221.0360 or JDarcy@camdenliving.com.

    Review 123 out of 246

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    The Lookout at O4W

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