Review History for anonymous

The 500


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anonymous

Resident ā€¢ 2012 - 2014

1/23/2014

I have lived here for 2 years, why I do not know. Oh yeah, because here I have NEVER had noisy neighbor problems. That is a rare find, because everywhwere else I have always had noisy neighbor problems. With that being said, I have reached my limit with the leasing office staff. They do not care and it really shows in their attitude. ESPECIALLY JENNIFER! That girl is something else when it comes to customer service,this is a foreign concept to her. I have had soooooooo many problems with that apartment. When I first moved in, it was a refrigerator problem. I can't even begin to tell you the amount of wasted and spoiled groceries I threw out. The property manager kept sending someone out to "fix it", only it would break again and be hot as crap in the fridge and freezer. On one visit the maintenance man even said 55 degrees was a fine temp in the freezer LOL The property manager told me as long as he could send someone to fix it, that was what he was going to do. Seven times is a little much though, I think maybe instead of wasting your money to send the maintenance man out, and my money on wasted groceries, a new, or even used that worked, would have been sufficient to bring in after the third failed attempt. Needless to say, I ended up calling his boss at RAM, and had a working refrigerator out there the same day. No problem with the fridge since. This community also does not have a drop box. Yeah you read that right. And rent is due on the 1st. No grace period. No drop box. So, if that falls on a Sunday, or holiday when the office is closed, you are SOL unless you pay it the day before. If you bring it on the 2nd, let the market rent rate and fees begin. They have an online system, but I got kicked out of that when some fraud happened in my account and because of that my check that month bounced. Circumstnaces beyond my control, but needless to say I have not been able to pay my rent online since. The tip of the iceberg happened this past week however, when I was without water for a week and a day (yeah you read that right too! RIDICULOUS!) They were totally unconcerned with that however, as well. Despite the fact that I left my faucets, ALL of my faucets, streaming, the whole community was filled with burst pipes. Probably because the community is OLD, and when maintenance fixes something, they do not actually fix it if you know what I mean. I will be moving here shortly when my lease is up!

    Review 73 out of 196

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    The 500

    March 2024

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