I have lived here for over two years now. Today was the first time someone did something big enough for me to come on and write a review. I have always thought this was a good place to live. It used to kind of suck when Gary was the manager but then we had a management change a few times now. Today I went into the office and met with DJ due to a lease problem I'm having with my roommate. He fixed everything for us and I'm completely happy with the outcome. Then I asked him to check for a package for me. It wasn't there. I told him how important it was I have this package for Thanksgiving to bring to my moms house. I also told him I saw the sign that they were closing early and I was concerned I wouldn't receive it. He said he understood and he would make sure if it came in before he left I received it. Sure enough he actually knocked on my door and delivered it to me in person (It's my mom's birthday gift). I will surely stay another year here and am so happy this new staff has been placed. I will be back to referring my friends to live here again. I recommend Pencil Factory to everyone.
Manager
1/7/2024
Pencil Factory Flats
Carolyn, thank you for sharing your positive experience! Thank you again for leaving us this response!