I second the reviewer from January. I'm not sure why the manager, -------, works there. She actively avoids speaking with anyone and is obviously very unhappy. I'm not a disparaging person but customer service just isn't her field - there's no shame in that - if she's not happy, she should find a job she enjoys instead of taking out her unhappiness on us.
Other than that the only pertinent thing to add to this review is BUGS BUGS BUGS BUGS BUGS BUGS BUGS. Every reviewer before me and every one after me will say it, so please just take our word for it. It's terrifying. Crime is bad. Fixtures bad. 'River' is a beautiful brown. Dog poop.
The complex is just too large. Of course they don't care there's way too many units for them to care.
But seriously -------, to the rudest person I have ever met: please, please find a field you're happier in.