Review History for gymboy39

The Edgewater at Sandy Springs


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gymboy39

Resident 2005

7/20/2005

I have lived in this snake pit, bowel of hell, ------ project for almost 1 year. Nothing but bad things to say about it. For starters, the walls in the units are paper thin and you can hear all of your neighbors business (and they can damn sure hear yours too!) Diversity ans tolerance is cool and there is a diverse population of residents that live there, most of which seem to be law abiding but by the same token, but there is also the criminal element as well. You got gang-bangers (all colors),thugs (all colors), trash (all colors), sleeper cells, drug dealers (all colors) and who knows what else as your neighbor. On top of that, your neighbors are rude and will play loud music all night long, The apartments are bug infested. The management is inaccessible and unfriendly. The maintenance department is a joke. I have personally had to raise hell, and request maintenance to be performed on my apartment, since I have been there, for the past 9 months!! It took them 9 Months to finally perform maintenance on the apartment. That was only half-assed because my a/c still doesn't work (in the middle of the summer!!!) not to mention a $500 gas bill that I have because they sat on their asses about making much needed repairs to my unit back during the winter months!! They only came and did that little bit because I refused to pay my rent for June, until they got off of their asses and did maintenance on my tired, ------, bootleg, bug infested, over-heated, non a/c havin' unit for which I pay good money for every month. It wasn't until we went to court and the judge made it a court order for them to do their damn job and maintain the unit (Always keep copies of your maintenance request paperwork, ALWAYS!! You will be glad that you did!) It is and absolute shame that I have had to miss time away from my job in order to go back and forth to court with these sorry --- people, in order for them to do their damn jobs. What other recourse did I have?? Of course, they threatened to sit my ---- on the side of the road but I had to call their bluff because I know I was right for not paying my rent until they did maintenence on the unit. Then they tried to hit me with late fees, court costs and lawyer fees!!! You gotta be shittin' me, is what I thought but they tried that little stunt. To no avail because I already had my rent, in money order, before the late date, I just refused to pay it. Furthermore, there have been numerous break-ins in the complex over the summer, with my apartment being one of them. Someone broke into 12 apartments in one day (matter of public record). Wanna know specifics then please read the letter I wrote to management in an effort to avert the courtroom drama but they never ever even responded! READ>>>>>>><br> <br>From: Resident, The Commons at Victoria Park (formerly known as Morgan Falls <br> Station Apartment Homes)<br><br>To: Property Manager <br>CC: Assistant Property Manager<br><br><br>The purpose of this letter serves to clearly define the issues I have with the management and maintenance division of The Commons at Victoria Park (formerly known as Morgan Falls Station Apartment Homes), to offer a solution and to inform all concerned of my intentions, as requested in the notice I received that a dispossessory warrant had been filed against me in magistrate court for which I fully plan to be in attendance on that court date. In the interest of professionalism, I shall only deal with the facts:<br><br>Fact # 1: I have paid my rent monthly for the past 7 months. There may have been other instances where I might have been late in my rental payments due to an oversight as a result of extensive traveling with my job. In those instances, I have also paid the late fees that accumulated as a result of my tardiness, without fail. <br><br>Fact #2: To my knowledge there have been no complaints filed against me by the former or current management of this apartment complex or any of my neighbors indicating that I have been a cooperative and considerate tenant. <br><br>Fact # 3: When I moved into the unit on 15 October 2004, there were no damages, the carpeting was not soiled and the apartment was not infested with insects, however, that is no longer the case because as a result of the shoddy workmanship performed during renovations, I have had to endure substandard living conditions with bugs in my home. The carpeting is filthy and I do not feel safe or comfortable living there.<br><br>Fact # 4: There were renovations performed on the property, including my unit, for which my apartment sustained damages to the bedroom window, the wall and the carpet rendering my apartment uninhabitable. <br><br>Fact # 5: As a result of the damages sustained to my unit, there is no longer any compartmental integrity in my bedroom i.e. I DO NOT feel safe or secure in the unit. I have had to be inconvenienced by finding somewhere else to live while waiting for the management and maintenance department to follow through and have the contractors to come and make the much needed repairs in order to make the unit once again inhabitable. <br><br>Fact # 6: I am a single parent with 2 small sons that usually come to visit me every other weekend however, those visits have been curtailed due to the fact that my apartment is simply uninhabitable causing a great deal of emotional stress to not only myself but to my young children as well. <br><br>Fact # 7: My natural gas service has been discontinued as a result of the bill being so high. The bill is so high because back during the Winter months, while the window in my bedroom was/is still quite damaged, anytime I would try to get heat into my unit, the hot air would seep out of the windows, leaving my unit ice cold and rendering a bill in the amount of $400 I live alone, in a 1 bedroom unit for which I am away from for about 60% of the time, while traveling with my job, so it is unfathomable that I should have a bill this excessive UNLESS there were extenuating circumstances, which there are. I should not be made to pay the entirety of this bill as it was not fault that the window was not doing the job that it was installed to do. Management should step up to the plate, own up to the fact that they are responsible for making the repairs and get these things taken care of. Now the same issue threatens to present itself with my electric bill while trying to cool my apartment during these summer months, not that the air conditioning unit actually works<br><br>Fact # 9: I have attempted to speak with the manager and/or assistant manager on a number of occasions but she is never available. Case in point, On 13 June 2005, even after the notice of dispossessory warrant was issued and received, I still tried to meet with management but once again I was snubbed and was forced to leave my primary letter of intent (See attachment) with Kim Leslie, who is only the bookkeeper. Ms. Leslie did in fact forward my letter to Marla who in turn called me that evening with the promise that someone would get back in touch with me the very next day but that has yet to materialize and the only contact that I received from them was the notice of dispossessory. They didnt even have the decency to meet with me face-to-face to discuss the matter otherwise this situation could have long been resolved at the lowest possible level, without having to frivolously involve the very busy court systems and taxpayer dollars.<br>Case in point. After calling on the morning of 15 June 2005 and leaving a message with Dana of the answering service requesting a return phone call (which of course I never received) I went to the property to speak, in-person, with the ever elusive Marla who, true to form, was again unavailable. They take messages but never follow-up and they are basically telling me what they think I want to hear in order to appease, pacify or patronize me. In the interim, they have sold the property to a new owner, my apartment is still in shambles, they are attempting to evict me and all I want is for the damages to be repaired, the carpet cleaned, assistance paying the gas bill and for management to do their job. After having paid rent in this place for 7 months, I do not think that is too much to ask. <br><br>Fact #10: I have placed work orders for these issues to be addressed by the maintenance department as well as spoken to Cameron from the maintenance department about these things yet Im only told that the contractors that made the renovations also will be coming out to make the repairs, (See Attachment) but that has yet to happen either. The runaround and passing the buck stops here. Pursuant to paragraph 23 of my rental agreement which states that management will make repairs with reasonable promptness upon receipt of written notice from resident. Considering the fact that I requested, in writing, for these repairs to be made several months ago, it has yet to be done and that places management in default. There is also a clause in paragraph 23 which states that resident shall pay as additional rent for any cleaning or damages to the premises that exceed normal wear and tear, which means that if this situation is not rectified, I might quit possibly be held accountable for the damages caused by the contractors that performed the so-called renovations inevitably leading to yet another frivolous lawsuit. <br><br>Solution:<br>In an effort to offer a solution to this situation, I will say that I would like to continue living in the complex but I feel that as a result of all these runarounds that I have been getting for the past 7 months, as well as the fact that apartment #1104 Cimarron is uninhabitable, I should be allowed to move to another vacant and habitable unit for the duration of the lease which ends in October 2005, provided the rent amount stays the same. <br> I will pay my rent for this month as well as next month and every month after that until my lease is up and I can move freely.<br>The management of the complex should be made to assist with the restoration of my natural gas service because it is due to the damages my apartment sustained during renovations. In a previous conversation with Mark about this situation, I was told that management makes provisions for these occurrences and that it shouldnt be a problem getting assistance from them to pay this bill. <br><br>Intentions:<br>It is my intention to remain a resident of this apartment complex until the end of my lease in October 2005, if and only if this situation is handled in an expeditious and satisfactory manner.<br><br><br><br><br><br><br><br>Hand delivered to each leasing agent at The Commons at Victoria Park (formerly known as Morgan Falls Station Apartment Homes)<br><br><br>

    Review 637 out of 769

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    The Edgewater at Sandy Springs

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