The Pointe at Lenox Park
#2,493 #1 #131

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The Pointe at Lenox Park

1900 North Druid Hills Road NE, Brookhaven, GA 30319
(273 Reviews)
$1,284 - $3,327/mo
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Floor Plans & Pricing

1 Bedroom

Lenox

1 Bed, 1 Bath | 800 sq. ft.

$1,334 - $2,398

10 Available Units

See Floor Plan Details

Briarcliff

1 Bed, 1 Bath | 600 - 602 sq. ft.

$1,284 - $2,188

5 Available Units

See Floor Plan Details

2 Bedrooms

Kingsboro

2 Beds, 2 Baths | 1,000 sq. ft.

$1,740 - $3,327

6 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.2

Grounds

4.1

Safety

4.3

Office Staff

4.6

Maintenance

4.4

Neighborhood

4.7

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

16

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A+

Average time to respond to reviews

1.94 days

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The Pointe at Lenox Park Reviews

(264)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1237328

Verified Resident ā€¢ 2017 - 2024

3/22/2024

I enjoy the community! It's quiet enough and I've never had an issue. Everyone is respectful. Maintenance team is absolutely superb! So quick and attentive. I would suggest that management update apartment appliances as they are a bit old considering the rent increases.

    Manager

    3/22/2024

    The Pointe at Lenox Park
    Hello! Thank you so much for taking the time to leave us a review. We'll be sure to pass on your kind words to the maintenance team. I'll keep in mind your suggestion for updated appliances when doing the budget for next year. Thank you, again!
    Review Author Icon

    Resident 1236042

    Verified Resident ā€¢ 2023 - 2024

    3/18/2024

    I like this complex mostly because it feels safe here and the management and maintenance is quick to respond and address issues and concerns. The location and closeness to midtown as well as shopping and restaurants is a plus. Only real negative is theā€¦Ā See More >
      Manager

      3/18/2024

      The Pointe at Lenox Park
      Hello! Thank you very much for taking the time to leave us a review. We appreciate your kind words regarding our maintenance and office staff. Thank you for your feedback regarding the noise from neighbors, as well. If you feel comfortable, please reach out to me at pointelenoxpark.mgr@ram-mgt.com, and we can discuss your noise concerns further. We will strive to continue our great service through the remainder of your stay here!
      Review Author Icon

      Resident 1233990

      Verified Resident ā€¢ 2021 - 2024

      3/11/2024

      Apartment is in a great location. It is safe, quiet, and close to everything. Apartments are mostly updated with nice features. I wish there was better preventative maintenance. Not the most updated or luxury apartment, but good value for the current price point.

        Manager

        3/18/2024

        The Pointe at Lenox Park
        Hello! We appreciate you taking the time to leave us a review. We will begin our spring preventative maintenance next month, so please be on the lookout for an email regarding this. Thank you, again, and we strive to make the remainder of your stay here as comfortable as possible!
        Review Author Icon

        anonymous

        Resident ā€¢ 2018 - 2024

        3/8/2024

        It is a GREAT complex, location, management, staff, amenities. I would say, we need a little more of communication with the staff, resident events, fun activities to do with your residents and keep the engaged. I would like to suggest there be a small engagementā€¦Ā See More >
          Manager

          3/11/2024

          The Pointe at Lenox Park
          Hello! Thank you for taking the time to leave us a review. We have been trying to do a resident event each month and have one scheduled for this Thursday for St. Patrick's Day. We will be sending out an email blast and making a social media post today regarding this. We would love to see you there! We will look into your idea for a virtual town hall, though. Thank you, again for your review and feedback!
          Review Author Icon

          Resident 1230905

          Verified Resident ā€¢ 2023 - 2024

          3/1/2024

          Not too many complaints but the guy below me s dog barks all the time & the guy above me smokes weed in his bathroom nonstop. I don't know him much the complex can do about that so it's not really their fault. If youā€¦Ā See More >
            Manager

            3/1/2024

            The Pointe at Lenox Park
            Hello! Thank you for taking the time to leave us a review. We are a non-smoking community, especially with marijuana. Whenever you are experiencing this, please either call the courtesy officer (call the office and wait for the courtesy officer prompt), or email me at pointelenoxpark.mgr@ram-mgt.com. I'm more than happy to help! Also, for the dog that is interrupting your peace, please send me an email so we can get to the bottom of this. We appreciate your help and thank you again for leaving a review!
            Review Author Icon

            Resident 1226331

            Verified Resident ā€¢ 2023 - 2024

            2/13/2024

            I have had a pretty positive experience in the community thus far! Responsive office and maintenance, quiet neighbors, well-appointed apartment, and great location. My two biggest concerns have included what had been a freqent recurrence of water outages last Fall, and what felt like aā€¦Ā See More >
              Manager

              2/14/2024

              The Pointe at Lenox Park
              Thank you so much for taking to time to leave a review of our community! We appreciate your kind words regarding our team and property in general. I'm sorry that the referral process has to be done using a W9. It is company policy to only pay out vendors, so we have to create a vendor profile for current residents if they want to receive the $300 resident referral check. We appreciate your feedback, though and will look into this for future referrals.
              Review Author Icon

              Resident 1223595

              Verified Resident ā€¢ 2023 - 2024

              2/5/2024

              The front desk people are nice, although I wish they can do something about residents smoking (the smell creeps through the AC system) and playing loud music past midnight. Establishing a 24/7 hotline could help.

                Manager

                2/8/2024

                The Pointe at Lenox Park
                Thank you for taking the time to leave a review! I wanted to share that we do have a 24/7 hotline for our courtesy officer who can respond to any smoke complaints we receive. You just need to call the leasing office and wait for the courtesy officer prompt. You can also always reach out to the office staff regarding these complaints so we can get involved, as well. Please email pointelenoxpark@ram-mgt.com with any concerns. Thank you, again!
                Review Author Icon

                Resident 1200320

                Verified Resident ā€¢ 2023

                11/17/2023

                It's nice the office people r nice too but I'm sick and tired of this water thing like every months they always have to cut off the water or we have a light issue and now out of nowhere they going up on the waterā€¦Ā See More >
                  Manager

                  11/20/2023

                  The Pointe at Lenox Park
                  Thank you for taking time to review and the kind words about the staff. It is our goal to always provide great customer service. We understand that the the water being turned off can be an inconvenience and one we wish we never had to cause. We understand that this happened over the summer when we had a major line break and that was out of our control and worked as quickly as possible to make repairs and this time was due to a line in a building that needed to be addressed before it created any damage. Please know that we do not and would not shut the water off unless it is absolutely necessary. We value you as a resident and thank you for making Pointe at Lenox Park your home.

                  Updated Review

                  Review Author Icon

                  Resident 966362

                  Verified Resident ā€¢ 2021 - 2023

                  11/6/2023

                  I have been here since April 2021 and I would love to say this is my forever home. The apartment is a spacious 800ft with beautiful grounds that are kept amazingly well. The management team is very friendly & helpful. The maintenance crew are alwaysā€¦Ā See More >
                    Manager

                    11/7/2023

                    The Pointe at Lenox Park
                    Thank you so much for the amazing review and kind words about our team and the community! We are so happy that you continue to make PLP your home.
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2023

                    10/12/2023

                    Iā€™ve lived here for almost two months and have been very happy with the apartment, community, and leasing office! The leasing and maintenance teams are very considerate and fast at addressing individual requests and alerting us of unexpected maintenance episodes. The property is very quiet,ā€¦Ā See More >
                      Manager

                      10/13/2023

                      The Pointe at Lenox Park
                      We are so happy that you made Pointe Lenox Park home and that you a happy here! We have to agree the location is great! Thank you for the kind works about the team!

                      Updated Review

                      Review Author Icon

                      Resident 1030601

                      Verified Resident ā€¢ 2012 - 2023

                      7/31/2023

                      Good location, good neighborhood, but I don't like the neighbors leave up my apartment they do a lot of noises, running move the furniture around the 11:00 PM. Every day and the neighbors leaving thrash for day from the apartment and the manager or personalā€¦Ā See More >
                        Manager

                        8/2/2023

                        The Pointe at Lenox Park
                        Thank you for taking the time to leave us a review and we are pleased to hear that you love the location and the neighborhood. We agree the location is great!! I would like to have a conversation with you in reference to the noise complaint and the trash issue so we could get this resolved. Please call me at the office or stop by to see me. - Tricia Community Manager
                        Review Author Icon

                        sondra.owens07@gmail.com

                        Resident ā€¢ 2018 - 2022

                        5/27/2023

                        Great Experience

                        I enjoyed living here. My neighbors downstairs were a bit unruly but the complex and managerial team were responsive, professional, and nice. Maintenance team was great. The LO hosted events and food trucks for the community. Overall I recommend.

                          Manager

                          5/31/2023

                          The Pointe at Lenox Park
                          Thank you so much for the recommendation. We hope that you were able to enjoy the wine event we had on National Wine Day, It was a great turnout. I would love for you to call me so we can discuss further the issue you are having with the downstairs neighbor so we can take care of it. Thank you again for the review.
                          Review Author Icon

                          Resident 1132260

                          Verified Resident ā€¢ 2008 - 2023

                          4/17/2023

                          I feel like the complex could look a little neater. The daily sweeps to pick up any trash on the property (ESP on edges of property ) seemed to be better in years past than currently The fitness center could also use a refresh and someā€¦Ā See More >
                            Manager

                            4/18/2023

                            The Pointe at Lenox Park
                            Thank you for taking the time to give us a review. We are happy that you make The Pointe at Lenox Park your home and we truly appreciate the feedback. I will get with the team and make sure they pay some extra attention to the edges of the property outside of their routine daily schedule.
                            Review Author Icon

                            Resident 1129136

                            Verified Resident ā€¢ 2022 - 2023

                            4/7/2023

                            The community is nice and quiet, no loud parties or any crime. When issues arise in the community, like broken gates or trash compactors, communication is pretty clear and quick from management and the issue is attempted to be solved pretty quickly. Love the location,ā€¦Ā See More >
                              Manager

                              4/10/2023

                              The Pointe at Lenox Park
                              Thank you so much for the kind review. The team loves to get great ones like this and I will be sure to share this with them. We are so happy that you make The Pointe at Lenox Park your home.
                              Review Author Icon

                              Resident 1128818

                              Verified Resident ā€¢ 2021 - 2023

                              4/6/2023

                              Responsive management and maintenance. Friendly too. Most places you go in that act like you are bothering them. Snacks and drinks for residents. ?? Pool is always clean and a nice gym. Small community so you know who belongs here.

                                Manager

                                4/7/2023

                                The Pointe at Lenox Park
                                Thank you so much for this amazing review. I can not wait to share it with the team. We are so happy that you made Pointe at Lenox Park your home.
                                Review Author Icon

                                Resident 1128348

                                Verified Resident ā€¢ 2022 - 2023

                                4/5/2023

                                Great community! Move in was seamless. Maintenance team is good, and grounds are kept neat and tidy. Very quiet here. Location is great, and very close to I-85, 400, and I-75. My only disappointment is that the gate is broken a lot the lastā€¦Ā See More >
                                  Manager

                                  4/6/2023

                                  The Pointe at Lenox Park
                                  Thank you so much for the kind review. It means so much to the team. I will have to agree with you, we are a great location! I will also agree that the gates have been a bit much lately. Being a gated community will have issues at times and we are on it when something goes wrong but like most companies now they do not keep a stocked inventory of supplies and it takes a little longer to get the parts shipped. I apologize for the inconvenience.
                                  Review Author Icon

                                  Resident 1125838

                                  Verified Resident ā€¢ 2022 - 2023

                                  3/27/2023

                                  This is a gated community. The gate is operational 24/7 and ensures that nobody can tailgate into the apartment complex. They also have a 24 hour gym and year round out door pool. There is a computer station in the gym so you can printā€¦Ā See More >
                                    Manager

                                    3/28/2023

                                    The Pointe at Lenox Park
                                    Thank you so much for the nice review. We are happy that you made Pointe your home!
                                    Review Author Icon

                                    Resident 1125536

                                    Verified Resident ā€¢ 2022 - 2023

                                    3/27/2023

                                    Maintenance is awesome and responds super quickly every time with great results. Trash is well taken care of, and in the fall landscaping was very good for getting leaves off the parking lot. Could definitely be more strict about owners picking up their dogs poop,ā€¦Ā See More >
                                      Manager

                                      3/27/2023

                                      The Pointe at Lenox Park
                                      Thank you for the 4 star review. It means so much to us. We provide the pet waste bags and we also wish that everyone would use them, we address areas that we see a concern and please let us know if we are missing anything. The printer was replaced and up and running, we will look into kettlebells, that would be a great addition to the gym and I just went to check the sanitizer clothes and had no idea that they dry out. Thank you for letting us know, that is why these reviews are so helpful and we will look into a solution. We have alarm pamphlets that we give out during move-ins and I would be happy to get you one and also go over your alarm with you. It should have been done during move-in. We had a Valentine's Party and I hope that you were able to stop by and enjoy some treats but we agree, we will have some more events scheduled soon. Thank you again for your review.
                                      Review Author Icon

                                      Resident 1124166

                                      Verified Resident ā€¢ 2019 - 2023

                                      3/22/2023

                                      I love this community because it is quiet and safe compared to other apartments in the area. Despite experiencing theft over the Christmas holiday, I was able handle the situation and haven't had any issues since.

                                        Manager

                                        3/24/2023

                                        The Pointe at Lenox Park
                                        Thank you so much for the nice review and we are happy that you are here at The Pointe at Lenox Park.
                                        Review Author Icon

                                        Resident 1124159

                                        Verified Resident ā€¢ 2022 - 2023

                                        3/22/2023

                                        I've had a good experience here at The Pointe at Lenox Park. Other than the gate issues and intermittent wi-fi connection, I have no complaints. I'm still very pleased with the apartment itself and am looking forward to spring and summer.

                                          Manager

                                          3/24/2023

                                          The Pointe at Lenox Park
                                          We are so happy that you are having a great experience here, we love to hear that. We hope that you work out the issue you are having with your internet provider. Unfortunately, the gate was hit by a car and damage the control arm but we are happy to report it was repaired and back up and running.
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2023

                                          2/28/2023

                                          Really smooth experience!

                                          My experience has been very good thus far.From reaching out during my application to moving in, my communication with management was great.Mitchell was who I worked with directly and I couldnā€™t give him enough thanks.I had my family come with me to check it outā€¦Ā See More >
                                            Manager

                                            3/1/2023

                                            The Pointe at Lenox Park
                                            WOW! Thank you so much for the amazing review. We are so glad that you made Pointe Lenox Park your home. I can't wait to share this with Mitchell and the rest of the team!
                                            Review Author Icon

                                            Resident 1109873

                                            Verified Resident ā€¢ 2016 - 2023

                                            2/7/2023

                                            The leasing office is usually pretty responsive to any questions or concerns, and maintenance requests are addressed within 24 hours of submission. Rent is reasonable for the location, but too high considering how small the aparments are, so it generally evens out.

                                              Manager

                                              2/8/2023

                                              The Pointe at Lenox Park
                                              Thank you for the great rating. We are happy that you have made Pointe at Lenox Park your home. If there are any concerns that we need to address please let us know.
                                              Review Author Icon

                                              Resident 1109624

                                              Verified Resident ā€¢ 2020 - 2023

                                              2/6/2023

                                              My experience has been pretty good. My most recent issues have been how long it took to fix the front gate, the printer NEVER works in the "office area", the gym is tiny. The staff has always been helpful.ā€¦Ā See More >
                                                Manager

                                                2/6/2023

                                                The Pointe at Lenox Park
                                                Hi, Thank you for your kind words about the team. I enjoy getting kind reviews and I will be sure to share them. The gate did take a bit longer then expected. It was hit by a car and the parts were on order and it was installed as soon as it arrived. We also have GOOD NEWS on the printer. We have ordered one for the resident business center and we hope to have that installed in the next few weeks. We hope that you are are enjoying the new padded floors that were just installed in the gym. They look amazing.

                                                Updated Review

                                                Review Author Icon

                                                Resident 995526

                                                Verified Resident ā€¢ 1999 - 2023

                                                1/31/2023

                                                I've remained at the Pointe At Lenox Park because I did not see a need to move to another apartment if I wasn't moving into a house. The staff is pleasant, courteous, caring, and attentive. I do wish the breezeways were painted a different color.ā€¦Ā See More >
                                                  Manager

                                                  2/1/2023

                                                  The Pointe at Lenox Park
                                                  Thank you so much for the kind review. It means so much to our team and I will be sure to share it with them today.
                                                  Review Author Icon

                                                  Britni_Y

                                                  prospective ā€¢ Visited 2023

                                                  1/11/2023

                                                  Great apartment & great Staff

                                                  I touring this property was like a breath of fresh air! I started applying before I even left out the door. The staff was amazing and very attentive. They asked about my needs, and actually listened. The tour didnā€™t feel rushed!, which I really appreciated.ā€¦Ā See More >
                                                    Manager

                                                    2/1/2023

                                                    The Pointe at Lenox Park
                                                    Thank you so much for the kind words! I can't wait to share it with the team.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Select Homes
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $20. Restrictions: No aggressive breeds. Pet Limit: 2. Comments: 1st pet $300; 2nd pet $150
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $20. Restrictions: No aggressive breeds. Pet Limit: 2. Comments: 1st pet $300; 2nd pet $150
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • Alarm
                                                    • Balcony or Patio
                                                    • Business Center
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Courtyard
                                                    • DishWasher
                                                    • Disposal
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Gated Access
                                                    • Granite Countertops
                                                    • Hardwood Flooring
                                                    • Ice Maker
                                                    • Large Closets
                                                    • Lawn Games and Bocce Ball Areas
                                                    • Microwave
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Grills
                                                    • Package Receiving Service
                                                    • Pet Friendly with Dog Park
                                                    • Pool
                                                    • Recycling Program
                                                    • Refrigerator
                                                    • Renovated Kitchens
                                                    • Se Habla Espanol
                                                    • Smart Apartment-Nest
                                                    • Sundeck
                                                    • USB Outlets
                                                    • Under Cabinet Lighting
                                                    • Valet Trash Service
                                                    • Window Coverings
                                                    • Wood Blinds
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                                                    Leasing

                                                    Right around the corner, near everywhere you want to be...Choose from our selection of upgraded one- and two-bedroom apartments for rent at The Pointe at Lenox Park. We are located on N. Druid Hills Rd, just minutes from Lenox Square Mall, Phipps Plaza, the Buckhead Business District, Children's Healthcare of Atlanta Offices, Peachtree Road, I-85, 400, Buford Highway, and near MARTA. By choosing The Pointe at Lenox Park to be your next home, there is no need to compromise the convenience of being close to your favorite places of interest. Our Brookhaven apartments include upscale features such as granite countertops, wood-like vinyl flooring, dark wood cabinetry, a touchscreen LED light controller, USB wall ports, Nest thermostats, and alarm systems in every unit. Not to mention, controlled access entry and amenities that include a private pool with multiple grilling stations, 24-hour gym, bark park, and WiFi lounge. Location, Community, Quality Living. It Starts Here at The Pointe at Lenox Park!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    RAM Partners

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?
                                                    Manager

                                                    10/15/2018

                                                    The Pointe at Lenox Park
                                                    A:Ā My apologies on our delayed response. As of late August 2018, management has transitioned. Thank you for inquiring about our guest parking. As of now, parking is first come, first serve. We do ask that guests park in areas of overflow parking just so residents are able to use the prime parking in front of their apartment home.

                                                    Frequently Asked

                                                    Based on 273 number of votes by renters, The Pointe at Lenox Park is currently rated 3.6 out of 5 stars.
                                                    The Pointe at Lenox Park is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    The Pointe at Lenox Park is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    The Pointe at Lenox Park is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    The Pointe at Lenox Park is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    The Pointe at Lenox Park is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Pointe at Lenox Park is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 1.94 days to their community reviews in the past year.
                                                    RAM Partners
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $20
                                                    Restrictions: No aggressive breeds
                                                    Pet Limit: 2
                                                    Comments: 1st pet $300; 2nd pet $150
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $20
                                                    Restrictions: No aggressive breeds
                                                    Pet Limit: 2
                                                    Comments: 1st pet $300; 2nd pet $150
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    The Pointe at Lenox Park

                                                    March 2024

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                                                    The Pointe at Lenox Park is a 600 - 1,000 sq. ft. apartment in Brookhaven in zip code 30319. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,284 - $3,327. Nearby cities include Chamblee, Doraville, Dunwoody, Atlanta, and Sandy Springs.

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