The Life at Glen Hollow
#20,480 #28 #1,146

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The Life at Glen Hollow

3859 Flat Shoals Parkway, Decatur, GA 30034
(77 Reviews)
$962 - $1,726/mo
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Move-In Specials

Lease today and receive 6% Cash Back on your rent each month from Stake! Save it, spend it, it's yours every month! *certain restrictions apply* The Life Prop...

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Floor Plans & Pricing

1 Bedroom

1 Bed | 1 Bath

1 Bed, 1 Bath | 747 sq. ft.

$962 - $1,527

3 Available Units

See Floor Plan Details

2 Bedrooms

2 Bed | 2. 5 Bath

2 Beds, 2.5 Baths | 1,290 sq. ft.

$1,187 - $1,726

1 Available Unit

See Floor Plan Details

2 Bed | 2 Bath A

2 Beds, 2 Baths | 1,030 sq. ft.

See Floor Plan Details

2 Bed | 2 Bath B

2 Beds, 2 Baths | 1,060 sq. ft.

See Floor Plan Details

2 Bed | 2 Bath C

2 Beds, 2 Baths | 1,080 sq. ft.

See Floor Plan Details

3 Bedrooms

3 Bed | 2 Bath

3 Beds, 2 Baths | 1,340 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

3.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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The Life at Glen Hollow Reviews

(77)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2017 - 2022

7/2/2023

My last two years at this horrible place

A contractor performed work on my apartment a week before Thanksgiving in 2019. I was told the damage would be fixed the following day. Two years later after 10 reminders and promises made by the staff. I left! With these holes the roaches and spidersā€¦Ā See More >
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anonymous

Resident ā€¢ 2021 - 2022

8/9/2022

Very poor leasing team

Iā€™ve been in contact with the leasing office multiple times about my mold situation. My apartment was infested with mold. Possibly couldā€™ve been there before I moved in. However, the management has done nothing about it and is moving really slow to contact my rentersā€¦Ā See More >
    Review Author Icon

    Vani_L

    Resident ā€¢ 2021 - 2022

    2/6/2022

    Iā€™m currently living here and this is the worst apartment ever that I could have ever been in my life I just moved from Miami Florida to here this is like my first apartment here in Georgia and to be the worst apartment of myā€¦Ā See More >
      Review Author Icon

      tianna_heard

      Resident ā€¢ 2021

      12/15/2021

      Donā€™t move here!!! when I came the apartment was infested with SEVERAL live roaches crawling everywhere I couldnā€™t even bring my furniture or clothes in and I had to find somewhere to sleep for the night. The place was also very dirty, I had toā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2020 - 2021

        7/20/2021

        Donā€™t move in to this apartment donā€™t let the outside or pictures fool u once u sign that lease welcome to hell this apartment have roaches bugs fly spiders mold. Etc I have a new renovation apartment too but it doesnā€™t matter they just paintā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2019 - 2021

          4/16/2021

          Horrible. Donā€™t let the outside fool you once you move in youā€™ll be greeted by roaches. This place is trash and Donique and staff is disrespectful and never do their job. I had a question about my lease and I went to office she satā€¦Ā See More >
            Manager

            9/8/2021

            The Life at Glen Hollow
            Hi, there. Although we appreciate most feedback, we are very concerned about yours. Please give us a call directly so we can address these matters properly. -The Team at The Life at Glen Hollow
            Review Author Icon

            anonymous

            Resident ā€¢ 2018 - 2020

            3/8/2021

            I wish I could give no stars. Please run please take my advice and listen. The life at Glen Hollow gives themselves fake 5 star reviews. Donique the manager is horrible and inhumane I canā€™t stress this enough... She treats the residents that pay theirā€¦Ā See More >
              Manager

              3/10/2021

              The Life at Glen Hollow
              Hi Anonymous , We are sorry to hear that you are not having the best experience living at our community. Although a negative review is not what we would like to hear, we appreciate you taking the time to share your feedback as it helps us to identify areas of improvement. Please reach out to us at (470) 865-5507 or stop by the leasing office so that we may discuss what we can do to improve your living experience. Thank you for sharing this review.
              Review Author Icon

              anonymous

              Resident ā€¢ 2020

              11/10/2020

              The staff is trash and rude the maintenance the only people apart of the staff that do they job. Mt Aubrey and dusty are the best two. The ladies that work in the rent office are unprofessional and don't handle things well at all .Lindaā€¦Ā See More >
                Manager

                11/11/2020

                The Life at Glen Hollow
                Thank you for reviewing us, Anonymous . We want to ensure that our residents have nothing but positive things to say about our community, and we are disappointed to hear that you are not enjoying your time with us. Will you please contact us at (470) 865-5507 ? We would love the opportunity to address your concerns. We hope to hear from you soon!
                Review Author Icon

                anonymous

                prospective ā€¢ Visited 2020

                10/25/2020

                The office staff is professional they was very helpful. It seem like they know what they're talking about. I visited several communities in decatur and they by far the best. The community seems yo be well keptā€¦Ā See More >
                  Manager

                  11/6/2020

                  The Life at Glen Hollow
                  Thank you so much for your kind words, Anonymous. We really appreciate you taking the time out to share your experience with us. Cheers, The Life at Glen Hollow
                  Review Author Icon

                  anonymous

                  prospective ā€¢ Visited 2020

                  10/25/2020

                  The office staff was nice. Donique and Jennifer was very helpful and funny. I did a self guided tour the model home was beautiful. I love the updates that has been made on the property. I will be applying today.

                    Manager

                    11/6/2020

                    The Life at Glen Hollow
                    Thank you so much for your kind words, Anonymous. We really appreciate you taking the time out to share your experience with us. Cheers, The Life at Glen Hollow
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2018 - 2020

                    2/1/2020

                    I have been living here for almost two years and since the new management took over a few months ago I can see the changes in the community for the better. The staff is friendly and helpful when I need something and I have hadā€¦Ā See More >
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                      Candace_R

                      Resident ā€¢ 2018 - 2019

                      7/3/2019

                      When checking out this apartment complex I was unable to view an apartment before putting in an application which I thought was odd but I was ok with it because I had a friend that previously lived here so I had an idea what theā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2018

                        8/31/2018

                        Good buy for the space and price BUT this place is roach infested. I CLEAN ALL THE TIME and have purchased many forms of roach & ant killer. I closed cracks and large gaps in the upper and lower kitchen cabinets when I first movedā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2018

                          6/30/2018

                          I wouldn't recommend anyone to move in this apartment complex i don't feel safe my apartment is a mess we have ants and roaches the plugs in the bathrooms doesn't work my patio door is broke the buildings looks like they are going to fallā€¦Ā See More >
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                            shenathomas

                            Resident ā€¢ 2016

                            9/20/2016

                            I would like to say as a resident currently at serenade Apartments I did have a run and where I had to call corporate because I couldn't get what I need it done at the office but corporate did come through and do what theyā€¦Ā See More >
                              Manager

                              9/26/2016

                              The Life at Glen Hollow
                              We are sorry to hear that you have had this experience. We want to work to resolve it as quickly as possible, as it's our goal for our tenants to receive 5-star service every time.We are thankful for great employees like Calvin and appreciate your patience. We are available by e-mail through our website, as well please feel free to call the office to speak with Enza, our new Community Manager
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2016

                              9/14/2016

                              My experience here so far is horrible. Just moved in and my apartment is infested with roaches. I do not leave my bedroom unless I have to. My child was bit on the face by a roach and his eye is extremely swollen! I haven'tā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2015 - 2016

                                4/5/2016

                                Anyone reading positive reviews should be aware that management was offering residents a $10.00 discount off rent for each review for quite a while. I have lived here almost a year. I was shown a beautiful apartment with granite look counters and faux wood flooring.ā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2014 - 2015

                                  8/7/2015

                                  I currently live here. And where do I begin? Since day one, I've had to harass or repeatedly call the office to get things done. When we moved in, the carpet hadn't been cleaned and they refused to send somebody out until month 7 ofā€¦Ā See More >
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                                    pedro andres

                                    Resident ā€¢ 2014 - 2015

                                    7/25/2015

                                    I love serenade I just hate the security guard who calls himself east. He doesn't let 18 yr olds out after cerfew knowing they legal in the u.s. he be smoking weed all the time and always chilling not doing his job properly. He needsā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2015

                                      7/3/2015

                                      I'm a recent tenant at Serenade apartments and I can truly say I have no complaints about the customer service the maintenance nor the living situation. The apartments is convenient is close to the highway has plenty restaurants around the area Iā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2014 - 2015

                                        7/1/2015

                                        It's a great place to live for commuting to different areas of Atlanta. There is access to two major interstates and 3 hwys. The staff is cool, very helpful yet this is a business so constant communication is a must. The only problem I'veā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2014 - 2015

                                          6/10/2015

                                          I have lived here just a little over a year . Each time I have encountered the staff it has always been nice. They speak, and are always respectful. I recently renewed my lease. Anytime I have had a concern they have always addressed itā€¦Ā See More >
                                            Review Author Icon

                                            G.Stroud

                                            Resident ā€¢ 2014 - 2015

                                            5/8/2015

                                            I have resided here for 15 months. Not once have I ever had any type of issue. Leasing agents and management have ALWAYS been courteous and respectful. Maintenance has always responded quickly to any issue I have had with no problem. When my lease endsā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              prospective ā€¢ Visited 2014

                                              4/21/2015

                                              I do NOT reccomend serenade Apts not even for a Dog!! When I came in to sign the lease for 12 months supposedly they told me to pick up the lease the next day and when I looked at the lease they changed it forā€¦Ā See More >
                                                Manager

                                                4/24/2015

                                                The Life at Glen Hollow
                                                We appreciate your feedback as it gives us an opportunity to improve. Our first priority at SErenade is our residents and their satisfaction. We apologize for any inconveniences or problems you may have experienced. Please contact our office at your earliest convenience to discuss your current issues and they will be addressed promptly.
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2013 - 2015

                                                4/18/2015

                                                Rbe340 hey sernarde apartments is not a bad place to live the swimming pool andthe grounds are kept up nicely. maintenance was a little slow once upon a time but it seems like they have corrected that issue itā€¦Ā See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  • Washer/Dryer Connections
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $300. Rent: $20. Restrictions: No agressive breeds. Please contact the leasing office for more details.
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Fee: $300. Rent: $20. Restrictions: No agressive breeds. Please contact the leasing office for more details.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Additional Storage
                                                  • Air Conditioner
                                                  • Centralized Mail Kiosk
                                                  • Clubhouse
                                                  • DishWasher
                                                  • Fitness Center
                                                  • Large Closets
                                                  • No Deposit Community
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Partners with Experian to Help Residents Build Credit
                                                  • Partners with Oneapp Guarantee Cosigner Service
                                                  • Pool
                                                  • Refrigerator
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                                                  Leasing

                                                  Welcome home to The Life at Glen Hollow, where you can choose from spacious and stylish 1, 2 and 3 bedroom apartment homes. Our floor plans include oversized walk-in closets, fully equipped kitchens with separate dining areas, full-size washer/dryer connections in select homes, and much more! The Life at Glen Hollow is proudly managed by The Life Properties with an onsite staff dedicated to ensuring your comfort and satisfaction. Come discover our community for yourself and see what it means to Live Life Right!
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: Closed

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q:Ā Can you hear your neighbors?
                                                  Anonymous
                                                  Answered on: 06/30/2018
                                                  A:Ā Yes you can

                                                  Frequently Asked

                                                  Based on 77 number of votes by renters, The Life at Glen Hollow is currently rated 2.2 out of 5 stars.
                                                  The Life at Glen Hollow is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                  The Life at Glen Hollow is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  The Life at Glen Hollow is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  The Life at Glen Hollow is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  The Life at Glen Hollow is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  The Life at Glen Hollow is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Cats Allowed
                                                  Fee: $300
                                                  Rent: $20
                                                  Restrictions: No agressive breeds. Please contact the leasing office for more details.
                                                  Dogs Allowed
                                                  Fee: $300
                                                  Rent: $20
                                                  Restrictions: No agressive breeds. Please contact the leasing office for more details.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  2 Beds, 2.5 Baths
                                                  3 Beds, 2 Baths
                                                  Lease today and receive 6% Cash Back on your rent each month from Stake! Save it, spend it, it's yours every month! *certain restrictions apply* The Life Properties is taking precautionary measures towards Covid-19. Currently, all offices are closed to the public, but still available by email and phone. We are also offering virtual and self-guided tours at all communities. Thank you for your understanding.

                                                  Check Availability

                                                  The Life at Glen Hollow

                                                  March 2024

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                                                  The Life at Glen Hollow is a 747 - 1,340 sq. ft. apartment in Decatur in zip code 30034. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $962 - $1,726. Nearby cities include Avondale Estates, Clarkston, Stone Mountain, Conley, and Ellenwood.

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