Review History for bigben0328

MAA Shiloh


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bigben0328

Resident 2011 - 2013

3/2/2013

I was enticed by this property because it looked nice, was relatively cheap, and is located near to KSU. Boy was that a mistake. In my two (too long) years of living here I have had nothing but trouble dealing with the management and staff. I haven't had the water problems and bug infestations that other people talk about, but the little things should still count. Like answering the phone. Or returning phone and email messages. Making yourself available to your residents in general. You know, the very basic things that an apartment complex should do. The minor repairs we have had done in the apartment were shoddy and laughable. There is dog poop literally everywhere outside, and the apartment doesn't enforce any kind of cleanup rules (or even cleanup the grounds themselves). The gates always seem to be broken and calling this a "gated community" seems a little dishonest. The worst part of all came a few months ago when the apartment complex FORCED (illegally, according to DirectTV) everyone to switch to Xfinity Comast for cable, phone, and internet. This resulted in hundreds of angry people who had to deal with a ridiculous hassle of canceling first service, paying fees, and installing new service. And of course the staff wasn't even there for the whole process, leaving the poor Comcast people to take the heat from the outraged tenants.

    Review 455 out of 555

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