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Wellington Ridge Apartments


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prospectiveVisited 2014

12/4/2014

I was a prospective resident and visited Wellington Ridge two days ago. The woman who showed me around was very helpful and courteous, and I appreciate the time she took to show me around and answer my questions. She was new and maybe not fully familiar with the process yet, so I do not blame her for what happened. When I applied, I had to provide an $80 application fee and an $80 admin fee. I was told that one of these (the admin fee, I believe) was 100% refundable if I decided not to get an apartment within 48 hours, but the application fee was not. This is normal for apartment applications, so I did not think anything of it. When I went online after submitting my application and saw all of the negative reviews, however, I decided to chose a different complex that would be safer. I called today in order to ask how they would refund the $80 admin fee, and they told me that this was NOT refundable and they were keeping it all, $160 for nothing! Apparently, it is stated in the 'fine print' that neither fee is refundable. Me, I had assumed that I could take them at their word, and did not think anything of it at the time because every other apartment complex I have been at will refund one of the two fees within 2 days. So yes, maybe it is stated in the fine print, and I should have read that. But, I would think that if this was an honorable company they would uphold their own word for something like this. My warning to other potential renters: DO NOT sign anything until you are 100% sure that you actually want to live at this place, and read through everything you sign! If something happens to go wrong, I'm not so sure anyone will help you out, even if it is their mistake!

    Review 13 out of 118

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    Wellington Ridge Apartments

    March 2024

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