Review History for anonymous

400 Winchester


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anonymous

Resident 2015

5/13/2015

There is a lot to say about 400 Winchester at Vinings. They offer great pricing for the amount of space you get. Before I moved here, I made sure to meet with the Leasing Manager, Leasing Agent and Maintenance team. I decided to put down a deposit. Before moving in, which was a 2 months difference, they changed Leasing Managers. This made communication difficult as there was a tenant in the apartment they were leasing to me. The new Leasing Manager didn't know what was going on and no one contacted me to notify me of the change. My move in date was actually changed several times, but still I tried working with them. After moving in there were minor things that needed attention. Randy was fantastic at coming out and fixing those things. I'm starting to see a difference, Randy is no longer with the property and the recent Leasing Manager is no longer with the company. I can tell they are struggling to make due. My request for maintenance isn't as timely or some things are just a miss altogether. It's really a shame because the place as a lot of potential. Currently, we are still waiting on the workout facility to open (which was supposed to open in April) now that's up in the air. We are charged for valet trash at $25 per month, which is ridiculous! The people in the community hate it. We actually have dumpsters all around and no one minds taking out their own trash (total waste). When I asked management about this, they stated the residents wanted it. I have a hard time believing that, as everyone complains about it. On a positive note, the neighbors are really nice and considerate. At this time, I can't say whether I recommend this place or not. I'm hopeful they will read our comments and make some changes before they lose good tenants.
    Manager

    5/15/2015

    400 Winchester at Vinings Apartment Homes
    Thank you for your review. Constructive feedback helps us assess our strengths and weaknesses and allows us to provide our residents with an exceptional place to call home.

    Review 111 out of 170

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    400 Winchester

    March 2024

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