Review History for SmilingInSmyrna

The Alcove


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SmilingInSmyrna

Resident 2014

2/19/2014

First, let me say right away that I am NOT a leasing agent here! lol.. but I wanted to make sure I came on to share my experience because so many disgruntled tenants will come and speak on the negative things (which I personally feel if you aren't saying that the crime rate or bugs are an issue...you pretty much need to suck it up!!! Sketchy customer service skills will occur ANYWHERE! and many times it is very circumstantial! So those who come here faithfully before even considering moving into a complex.. please keep that in mind!!)and most times when you see a review that is gushing over a complex you think ...this must be fake! But I can honestly say that for the past 4wks that my boyfriend, son, and I have been living here we've had absolutely no issues! The rating for this complex should be much higher if you ask me because it is a great community! Very quiet and family friendly with well kept grounds and maintenance. Very easy accessibility to grocery stores, restaurants, shopping, etc so even if you aren't familiar with the area (because I was not) you will have no problem finding what you need within a 10 minute commute. So far we have no complaints and are loving our experience here! (esp. the fact that we got a FREE accent wall of our choice in our unit!) Now.. you should understand, as I do, that this is (although well kept!) an older complex! There is no lighting/ceiling fans in the bed/living rooms nor vents in the bathrooms.. which can be.. challenging to say the least! lol.. and once we got our furniture in we realized it's a little more snug then what we originally thought! But the spacious walkin closets (I have a full walk-in closet to myself and my boyfriend and infant son share the second walk-in! gotta love that!!!) and additional storage closets more than make up for that. Also, you will see that the upgrades and "patch work" that maintenance has done in the units can use some improvement or at the very least a little more attention to detail! We also had the door to our laundry room come off the first day we were here, but they came and fixed it within 2 days and we haven't had an issue since. One last thing the a/c is a bit.. Meh! So def invest in fans/heaters just to ensure you wont have an outrageous bill!! As far as the people in the office.. everything prior to signing the lease was great and easy.. and after I have had very little/no interaction with them because as I said before, we have very few/no complaints! So other than the very small issues...this is an Awesome place to live!

    Review 48 out of 152

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    The Alcove

    March 2024

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