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Arbors at Eastland Apartments


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anonymous

Resident 2011 - 2015

5/6/2015

The only good thing about arbors is that the rent is reasonable. I have lived here for a few years and it seems to get worse every year. To start with, the people in the office are usually very rude and act like you are wasting their time. If one tells you something, another will tell you the exact opposite. Also, if you call the office to get something fixed it will happen a couple weeks later as long as you call them every other day. If you call the maintenance guys after hours, they are usually there pretty promptly or will call if running behind. The only time the people in the office have been somewhat nice is when it's time to renew the lease. If it were not for my great neighbors and fear of the ridiculous things management will do upon moving out, I would have been gone a long time ago. My ceiling started leaking a year ago. And not the ceiling under the roof, the one under the second floor. They looked at it twice and no matter how many times I tell them about it, nothing is being done. Then one of our screen doors is broke by the hinges and also the moveable glass window does not stay in, which is just fantastic in winter, and they have 'fixed' it numerous times over the past few years and it hasn't made a difference because they don't care, but when they put up the fence they replaced the other screen door that was just fine. Also, they are aware I work night shift and I don't mind that they can't be flexible about doing their absurd routine checks but I have asked numerous times for them not to come in my bedroom and have even put a note on my door not to come in. But every time I wake up half scared to death because someone is standing in my doorway. Also, when my husband came to check out the apartments they told him we would have an updated townhouse with 1.5 bathrooms and that is what they showed him. But we ended up with 1 bathroom and an outdated townhouse for the same price and didn't find out until we moved in. So if you don't mind the blatant disrespect and rudeness, then this place will be great for you!
    Manager

    11/3/2015

    Arbors at Eastland Apartments
    Thank you for your feedback. Our staff works hard to make sure every resident has an enjoyable living experience here, and we apologize for any inconveniences or difficulties you've experienced. Please contact us, and we will work to resolve your situation. Thank you.

    Review 24 out of 133

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    Arbors at Eastland Apartments

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