Review History for anonymous

The Meadows at River Run


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anonymous

Resident 2013 - 2014

10/17/2014

The staff wants to charge an arm and a leg for a "transfer" apartment. My mom & I were interested in getting a different apartment within the complex so we inquired about a transfer. Only after finding the ideal apartment do they decide to disclose important fee information that should have been told to us at the very beginning of the process. One fee was just for a hold; 300$! And they wanted a months rent (1200$) for the down payment. What they called a transfer was a complete misnomer. They also wanted additional money (600$)to run credit checks and get backround info that they already have. It's not like we do not already live here. Those fees were just an excuse to get additional money. The grounds are nice. The staff are pleasant but we have been complaining about the dirty carpets in our building for at least six months and as much as they charge, they need to have those carpets looking pristine immediately.Also, one machine in the fitness center does not work and parking is pretty bad if you happen to get in after ten. We share the complex with the racoons that basically live in the garbages. They charge 1$ for "pest control" but the biggest pests roam the garbages freely in the mornings and evenings until late at night. Get some coyote urine or something for pete's sake!!! They should have tubs of it for as much as we pay. In conclusion, we are willing to pay money for something nice but do not appreciate being taken advantage of or played the fool just so the staff can squeeze as much money as they can out of us. One more thing-there were numerous times we came home to eviction notices because of faults in their system. When my mom called to correct the issue, she received some serious attitude as if it was her fault. Newsflash!!! Update your systems!!! They love putting notices in the door for bad things but recently there was a residential breakfast we missed due to their failure to notify.

    Review 68 out of 158

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    The Meadows at River Run

    March 2024

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