Review History for Verified Resident 5677

Presidential Towers


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Resident 5677

Verified Resident ā€¢ 2010 - 2013

2/1/2013

It's been okay, but not...

It's been okay, but not at all worth the exorbitant cost. While being in school the location was convenient, but now that I have graduated, there is no need for me to stay here. My apartment stinks because my neighbors smoke. The hinges on my cabinet doors come undone all the time. Whenever there is construction downstairs, I hear it. I have a nice view of the health club pool that I cannot use.
    Manager

    2/14/2013

    Presidential Towers
    Dear Resident, We're sorry to hear that you no longer feel the need to live in our community now that you are done with school. We would like to have the opportunity to talk with you to see if we can fix the issues you are having with your cabinet doors, the smoke smell and construction noise. Since we do not know what apartment you are in we ask that you please contact us so that we can schedule maintenance to visit your apartment as well as talk to you about possible renewal options as there may be another apartment that you might like better. Dear Anonymous, You are correct that the pool is a part of the FFC (Fitness Formula Club). While the facilities are not included in the monthly rent, residents do receive a discounted monthly membership rate, which they are informed of during the initial tour of our community. This information should have been included in the brochure you would have most likely received when you toured with us. We apologize if this was overlooked during the process, but it is certainly not something we try to hide. FFC is an incredible facility and offers a variety of equipment, classes and services (not to mention the indoor AND outdoor pools). We strongly believe that the discounted rate our residents are offered is well worth the money if you're looking to join a 1st class gym. Thank you, The Presidential Towers Management Team

    Review 1448 out of 1689

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