Review History for Verified Resident 131688

The Laurels of Willow Hill


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Resident 131688

Verified Resident 2014 - 2015

1/31/2015

I would not recommend anyone to move into these apartments. The maintenance is horrible and they are slow to do anything if they do it at all. The building is not secure due to the door is constantly being broken or fixed to not close to the building which allows anyone and everyone to come in at leisure. You cannot maintain your heat in the apartment the way you want, basically you will either freeze or burn to death! I regret ever moving into this place and can't wait to get out!
    Manager

    2/5/2015

    The Laurels of Willow Hill
    Thank you for taking the time to provide your feedback. I ask that you please contact our office, or submit a service request via the online resident portal, so that we may have our maintenance team address the areas of concern that you mention. We want to make sure you are comfortable in your apartment. I would additionally like to discuss any further concerns you may have and have the opportunity to improve upon your experience. Thank you, Cathy; Community Manager

    Review 234 out of 344

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    The Laurels of Willow Hill

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