Review History for brandychase99

Brandy Chase Apartments


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brandychase99

Resident 2008 - 2010

7/2/2010

office staff and maintenance are terrible.

The apartments are very nice. I hope that living here you never have a "maintenance emergency". The after hours maintenance man never returns pages that are for emergency situations. I have waited 3-4 weeks for simple maintenance requests. It would not take that long to repair the situation if Rachel in the office was not lazy and did her job. Also the hot tub was recently filled with cement because they couldn't afford to fix it, that's funny when the least they get for rent each month from each resident is $500.00. The pool opens late each year and is usually filled with leaves and is dirty. Also you need to have a key not only to get into the pool but to get out of the pool, isn't that a safety hazard? The only time they try to clean the pool is a day before a long holiday weekend that most people would be off work and they decide to close it for a day and a half for "maintenance", it's funny because the pool will look just like it did before the "maintenance." Very frustrated with Brandy Chase and will be moving out as soon as lease is up.
    Manager

    2/16/2022

    Brandy Chase Apartments
    Thank you for your candor and honesty. We're sorry. We'd sure like to talk to you about this. At your convenience, would you be willing to call our office? Let's see if we can make things better.

    Review 110 out of 146

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    Brandy Chase Apartments

    March 2024

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