Review History for Wilbert Hodges

Oak Park Apartments


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Wilbert Hodges

prospectiveVisited 2014

1/3/2015

These people are not so cool. I went there on a Friday a few weeks ago and the place was closed at 4:30 even though they were supposed to be open until 5:30. I came back the next week, and I was shown an apartment by a young woman. She told me they'd be closing at 2:30 but normally they close at 5:30. Anyway, I didn't sign anything that day. The manager called me a day or two later to try to get me to come in and sign the lease. I told her that I had allergies and wanted the carpet to come up. She said that she might be able to put a thinner carpet in, but that it would cost her around $1000. She then told me to come in on Saturday and the girl in the office could show me what the new thinner carpet would look like. A few hours later, someone came in who had no problem with the carpet that was already in the apartment and they rented the place out from under me, which saved Oak Park $1000. I showed up on Saturday and the girl in the office couldn't even remember my name, hadn't been told anything by her boss about me coming by, and she had the door locked because she was in there eating lunch by herself. She also told me that the carpet was the same in every apartment, so she didn't understand what I meant by "thinner carpet." Then she gave me the bad news about how she had leased the place to someone else the day before. As I was leaving, I noticed dogs barking in some of the buildings. I also recalled a sign in the entryway of the apartment building (where the apartment was that I had been shown) warning residents about thieves who had been breaking into people's cars. I then thought to myself that I wouldn't have liked the place anyway. Now that I've read the other reviews on this website and know that there has previously been flooding and black mold in the vents of some of the apartments -- mold is definitely not good for an allergy sufferer -- I'm glad that I didn't sign any paperwork. I waited a couple of weeks before posting this review, thinking that someone might call me to try to make things right with me, but nada. I'm not very impressed and I won't be renting from these people as they do not seem to be honest, hard-working, or competent.
    Manager

    1/3/2015

    Oak Park Apartments
    Dear Prospective Resident, I sincerely apologize that you had such a negative experience. I'm unsure as to why the office was closed on the Friday you came by, there are only two of us in the office and we could have been showing apartments, etc. I specifically remember speaking with someone about the carpet, and told him to come and speak to me about this situation. I can assure you that any maintenance issues we have are addressed immediately. Please feel free to contact me about these issues, as I would be more than happy to meet with you. We are a pet friendly community, so we do have pets on our property. Thank you for your response and I appreciate the opportunity to speak with you further. Sincerely, Kim Back Property Manager

    Review 13 out of 71

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    Oak Park Apartments

    March 2024

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