Review History for mrs.tsb

Estancia at City Center Apartments


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mrs.tsb

prospectiveVisited 2015

5/21/2015

They charge 2 app fees even if your married $50 ea. The admin fee is $150. they offer no specials no discounts and actually I wasn't that impressed with the service. I'm out $250 and still looking for an apartment because my husband and I were denied. When we asked why, they just gave us a phone number. But after having read some reviews and seeing their rating, i'm grateful for having dodged a bullet.
    Manager

    8/27/2015

    Estancia at City Center Apartments
    Dear mrs.tsb, Thank you for your recent review. I am sorry to hear your application experience was not up to your standards. We follow the same application guidelines for every applicant and are unable to provide a detailed explaination about your denial, as we are not credit experts. Our screening company would be able to provide a more accurate answer for you. If you would like to discuss our application process, please feel free to contact me directly at 913.307.9555. I would be happy to answer any further questions you may have. Thank you again for your feedback and I hope to speak with you soon.

    Review 61 out of 140

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