Our first year was great but since then different management has taken over and when a problem arises it takes multiple calls and trips to the office to have the situation resolved or even fixed. Office manager is extremely rude and not understanding nor concerned.
Manager
3/30/2015
The Creeks on Tates Creek
Dear Resident,
Thank you for taking the time to bring these concerns to our attention. I sincerely, apologize for your experience. Our goal is to do all we can to make your home comfortable for you here and I am sorry that we have fallen short of your expectations. I would love the opportunity to make things right and resolve your concerns. I assure you I would love to talk with you about these things any time. Please come by the leasing office or give me a call so that we can find solutions for you. I hope to hear from you soon!
Sincerely,
Community Manager