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Mallard Crossing Apartments

400 Mallard Creek Road, Louisville, KY 40207
Website
75%
60
Reviews
75%
% Recommended
56%
City Average
10/10/14
Verified Resident

I have lived here for the past three years and am on my third lease. I would highly recommend Mallard Crossing. Maintenance staff is very efficient and professional. Office staff very friendly and helpful. Property is very well maintained. Full Review ▶

Manager Response
08/26/14
Verified Resident

This is a great apartment choice for anyone. The office staff are professional and knowledgable about the property. The apartments are well kept and the community is extremely easy going and friendly. Full Review ▶

Manager Response
08/18/14
Verified Resident

Initially, I loved living here; however, after looking at other properties, I realized that I was not living in an updated space! And, they raised the rent! The rent does not justify the outdated quarters. Full Review ▶

Manager Response
07/15/14
Verified Resident

Mallard is a fantastic place to live! The location, community, and amenities are great and the staff is helpful. Cost was the only issue because the size of the apartment was pretty small. Overall, I would recommend it! Full Review ▶

Manager Response
06/27/14
Verified Resident

This apartment community is beautiful. I blindly moved here from a different state and Andrea was so wonderful and helpful in finding the apartment I would like for me over the phone. I had a maintenance issue and they were right… Full Review ▶

Manager Response
06/04/14
Resident

I just moved in to Mallard Crossing Apartments almost two weeks ago. I just cannot say enough good things about these apartments. I have the one bedroom deluxe and it is so peaceful and quiet. All staff I have come in… Full Review ▶

Manager Response
12/30/13
Verified Resident

Changed management several times throughout my time at mallard crossing. I have seen some great improvements like the addition of online bill pay but has also driven te price up. The additional service however do not justify the additional cost. Full Review ▶

Manager Response
12/30/13
Verified Resident

I like the proximity to my office, the amenities available, and the appearance. I appreciate the convenience to retail. I have lived in St. Matthews for decades and like the community. I like the access to the Interstates and therefore the… Full Review ▶

Manager Response
12/27/13
Verified Resident

I looked at a few communities before choosing Mallard. Mallard was by far the best out of all the options. The amenities and staff are great. The location is excellent. Best of all they host multiple events throughout the year. Just… Full Review ▶

Manager Response
12/24/13
Verified Resident

It has been extremely positive, everyone is professional, friendly, helpful and committed to making Mallard Crossing the best. The only downside is the noise from the interstate behind the property and noise from the air conditioners outside the dining room window.… Full Review ▶

Manager Response
12/24/13
Verified Resident

The staff at Mallard crossing did an excellent job making this feel like home. I look forward to my stay and would recommend this apartment community to anyone who is looking for a great community to live. Full Review ▶

Manager Response
12/19/13
Verified Resident

The staff here has always been responsive and very courteous. It's a wonderful community to live in. There's a mix of types of residents, from families, to college students, to individuals of a variety of ages. Full Review ▶

Manager Response
12/17/13
Verified Resident

I like living at Mallard Crossing. The staff is friendly and helpful. The grounds are beautiful and great if you have a dog. Maintenance requests are promptly serviced. I feel safe here as a single female Full Review ▶

Manager Response
11/21/13
Verified Resident

For the most part I have enjoyed living at Mallard Crossing. As far as an apartment goes, this one has been nice. I feel that the rent is too high for the age of the apartment though so will probably not… Full Review ▶

Manager Response
11/14/13
Resident

Update. In the last review I stated the problem with the neighbors who live above us. Although the basketball playing in the living room has ceased. The running, jumping, tumbling noise from the child has been constant and loud. My husband… Full Review ▶

Manager Response
11/06/13
Verified Resident

I really like living here.with the exception of the people who live above me...who revel in the fact of stomping and smoking.they know they do it...I think mgmt has tried; however, it only results in them retaliating upstairs Full Review ▶

Manager Response
11/05/13
Resident

I would NOT recommend living at Mallard Crossing apartments. I moved here under the impression that these were nice, well built apartments and that is simply not the case. My apartment reeked of cigarette smoke when I moved in. I requested… Full Review ▶

Manager Response
10/30/13
Verified Resident

At this time my experience would be rated a 10! Understand that I have resided in an apartment situation a small percentage of my life. Therefore, it is difficult for me to NOT comment on particular aspects of apartment living. Full Review ▶

Manager Response
10/11/13
Resident

Mallard Crossing is the perfect combination of a safe, modern, and convenient apartment complex at a great value. Great location, personable and friendly staff, and ample amenities including pools, an indoor basketball court, and a sauna. There are multiple community get-togethers… Full Review ▶

Manager Response
10/09/13
Verified Resident

very good service from all. everyone is pleasant and very assistive when anything is requested of them. the hours could be a little better suited to the working resident. it is not always easy to make it home by 6pm. Full Review ▶

Manager Response
10/07/13
Verified Resident

Mallard Crossing's staff are unbelievably nice. The community is great. The community is conveniently located with a variety of shopping options nearby. The interstate accessibility makes commute time and distance optimal to most places within the city. Full Review ▶

Manager Response
10/04/13
Verified Resident

It is a beautiful and well-run community. For the most part it is very well kept. I would remove the decorative grass between apartments as it is difficult to walk past them. There are lots of ammenities which we enjoyed. It… Full Review ▶

Manager Response
09/06/13
Verified Resident

Mallard Crossing is a beautiful complex. The property and our needs are well taken care of consistently. The only potential issue that could cause us to have to move is the rent increasing too much for us to stay here. It… Full Review ▶

Manager Response
09/01/13
Resident

This was my very first apartment ever! I'm originally from the Nashville area but was living in Louisville for school. Safety was super important to me being that I was a 20 year old female living on my own. I looked… Full Review ▶

08/28/13
Verified Resident

Location and staff are great. Needs better insulated windows. Price goes up every year and I can't afford this next price jump so we will probably be moving out near the end of the year. Full Review ▶

08/26/13
Verified Resident

Pleasant experience. No problems. All questions answered by all staff prior to move in. Love having dog run and water fountain nearby. An accessible apartment very important for my husband's health condition. I was able to view the models several times… Full Review ▶

08/21/13
Verified Resident

It's great. Full Review ▶

08/19/13
Verified Resident

All of the staff have been amazing. Great location and nice community. Definitely recommending to friends. Full Review ▶

08/18/13
Verified Resident

Quick responsed to maintenace work orders. ZERO noise barrier between 1st & 2nd floors. Have no use for pool so wish didn't have to pay for it. Full Review ▶

08/12/13
Verified Resident

I only just moved in, but so far my experience has been wonderful! The staff (office and maintenance) have been extremely helpful and responsive! Full Review ▶

08/04/13
Verified Resident

I have only lived at Mallard for one month but so far I have enjoyed the staff and the apartment. Full Review ▶

08/02/13
Verified Resident

This would be a great place to live, but it has gotten so expensive that it is not worth it. The only new people moving in are grouchy old people because they're the only ones who can afford it. I can… Full Review ▶

07/22/13
Verified Resident

We are very happy with the community and the apartment. Full Review ▶

07/16/13
Verified Resident

Pretty terrible. Maintenance sucks. Can't get a return call from Leasing Manager. Neighbors are rude. Parking isn't great. Rubbish is left around. Full Review ▶

06/07/13
Resident

Moving this weekend and I'm so sad to go! I have absolutely loved living here but for personal reasons have had to move on. The entire staff is so wonderful and I will miss each of them! Maintenance has always taken… Full Review ▶

04/25/13
Resident

I would never, ever rent from this community again. I moved to Louisville from out of state for a job. As a single female living alone in a new city, security was very important to me. I work in the media… Full Review ▶

01/09/13
Resident

We have been living in this apartment for about one and half year and the main water has been broken off several times. Today the water has been off for more than a whole day and the management said that they… Full Review ▶

01/05/13
Resident

I lived at Mallard Crossings for 10 months. For the price I paid in rent I expected better quality. I paid $940 a month and have since for cheaper and nicer apartments. In my apartment it smelled of smoke. I addressed… Full Review ▶

10/31/12
Resident

I would not recommend this community to anyone. The apartments are marketed as luxury apts and priced accordingly. The facility is old. Kitchen cabinets and bathrooms are old and used. Most of the apts have the order of pet urine especially… Full Review ▶

05/04/12
Resident

I would like to first say that if you have young children apartment living isn't a good thing to begin with but some circumstances leave you with no choice but to rent an apartment. Some apartments are family friendly, however, this… Full Review ▶

12/08/11
Resident

Mallard Crossing is great! We have lived here over 2 years and have been very happy. My son has thoroughly enjoyed the basketball court. We just bought a house and will be moving soon. The staff is great and we will… Full Review ▶

Manager Response
10/27/11
Resident

I have lived here for 2 years in a second floor apartment. People below have moved in and out three different times. The second group of people were so loud we had to call the police several times. Currently they are… Full Review ▶

10/01/11
Resident

We're presently living in a first floor Mallard Crossing apt as a temporary corporate relocation. The location can't be beat with just about everything you need being right up the street. Some positives: it's an older property so there are many… Full Review ▶

07/27/11
Resident

Our air went out this summer, and as soon as we called the maintenance staff responded, and within the next couple of hours we had cold air again! Anytime we have had a problem, the service has been great! Full Review ▶

10/19/10
Resident

I haven't lived there since 2006, so some things may have changed in that time. Based on the time I lived there, though, it's the place that sets the bar for all the other apartments in town I've lived in or… Full Review ▶

07/28/10
Resident

I loved living here because of the location, it's a pretty area and close to everything. No bad or trashy neighbors. The only real issue was that it was way expensive! We did not live in the phase two apartments, but… Full Review ▶

07/04/10
Resident

Pros: Amenities, Location, Parking, Low Noise, No Punks in and around the property, Phase two floor plans are great. Phase two pool is like being on vacation. Cons: Expensive, Office staff is snooty. It's like some of them would rather take… Full Review ▶

07/22/09
Resident

I lived at Mallard Crossing Apartments for the past four years, ever since I moved to Louisville. The maintenance and office staff are very friendly, as are the neighbors. I have a dog and the path around the pond and the… Full Review ▶

07/18/09
Resident

i would rate this as a two. I have been here for some time and 50% of the leasing staff our rude and have the attitude they are doing you a favor. No life guard at the pool ever. To many… Full Review ▶

06/30/09
Prospective Resident

I was at Mallard Crossing and was not pleased... it was just after a big snow storm in Louisville, and while the other apartment complexes around them were plowed, there was no sign of a plow near Mallard Crossing... Full Review ▶

05/19/09
Resident

Location is great. The benefits of ducks walking around nearby is pleasing, but the creek itself the runs thru the units, while pleasing to look at, is a dumping spot for the nearby shopping center. They are fixing this supposibly, but… Full Review ▶

05/08/09
Resident

We lived for 7 Months from Aug to March at Mallard Creek. We liked there for several reasons: - polite, helpful staff - well-maintained grounds, quiet place, no noise-makers - terrific location: Hospital and Malls very close, so many eateries around,… Full Review ▶

03/31/09
Resident

Mallard Crossing started well but has become a sore place... Dog litters, loud music and parties galore.... thats what sums up Mallard Crossing... Staff has been over all good and responsive except for "one" person in the leasing office... Full of… Full Review ▶

03/23/09
Resident

Have lived in complex for three years but relocating. The grounds are pretty and nice but that is not a reason to live here. Alcohol in glass always at the pool and they allow there dogs in the area and have… Full Review ▶

02/16/09
Resident

My husband and I have really enjoyed living at Mallard Crossing. They are pricey but what a great location! And there is a path that goes around a pretty pond, great for dog walking. It's also across the street from Brown… Full Review ▶

01/03/08
Resident

I like these apartments, they are well kept and the staff is courteous and nice. We have had a lot of problems though because we have small children and we live on a second floor. Our neighbors downstairs are very bothered… Full Review ▶

05/06/07
Resident

I have lived in Mallard Crossing for about 5 months now, and I have to say its pretty good. People are friendly, the staff is good & responsive, i'd surely say its good enough for me. Funny that people think its… Full Review ▶

03/27/07
Resident

I worked nights. Grounds staff came around doing work, which I understand, but what I don't understand is why they have to stand outside your bedroom window for long periods of time with blowers in the grass. Sidewalks, OK. Grassy areas,… Full Review ▶

03/24/07
Resident

I LOVE my apartment! I agree that it's a bit pricey, but they occasionally run specials, which makes them very affordable.
The location is really convenient, I feel very safe here, the office staff is really nice; the maintenance staff is… Full Review ▶

02/20/07
Resident

Overall I've enjoyed my time at Mallard Crossing Apartments. The apartment is roomy and the staff is friendly. The pricetag is a bit high but St. Matthews is a bit more pricey than some of the farther out areas. Lots of… Full Review ▶

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Property Website

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Amenities

  • Cats Allowed

  • Small Dogs Allowed

  • Large Dogs Allowed

  • Pool

  • Gym

  • Laundry On-Site

  • Laundry in Units

  • Community Center

  • Covered Parking

Rent Trends

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Disclaimer: Rental rates have been collected from Internet users and represent snapshots of a rental prices over time. These rates may not be a reliable indicator of current rents or the price offered to new residents. How to use this information.

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(Manager photo uploaded on 08/26/2014)

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