I am astonished at some of these reviews. This is a nice place to live. This is my third year here and I couldn't have asked for a better experience. Sure, its had its bumps. The one person wrote about snow not being plowed. That was bad - yet the complete city of Louisville was covered in snow, so I don't know if it really could have been better. The service team has steadily improved since I first moved in. Management is nice and concerned. My dog and I love it here!