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Shelby Crossing

500 La Fontenay Court, Louisville, KY 40223
(37 Reviews)
$749 - $1,314/mo
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Move-In Specials (2)

To take a virtual tour of our apartments click the Floor Plans link on the top of this page then select 3D tour.

To take a virtual tour of our apartments click the Floor Plans link on the top of this page then select 3D tour.

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Floor Plans & Pricing

1 Bedroom

1Bed 1 Bath

1 Bed, 1 Bath | 850 sq. ft.

$749

1 Available Unit

See Floor Plan Details

2 Bedrooms

2 Bed 2 Bath

2 Beds, 2 Baths | 1,250 sq. ft.

$999

1 Available Unit

See Floor Plan Details

2 Bed 2 bath with Den

2 Beds, 2 Baths | 1,350 sq. ft.

$1,050

See Floor Plan Details

3 Bedrooms

3 Bed 2 Bath

3 Beds, 2 Baths | 1,350 sq. ft.

$1,211

2 Available Units

See Floor Plan Details

3 Bed 2.5 Bath

3 Beds, 2.5 Baths | 1,650 sq. ft.

$1,314

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

C-

Review Ratings

Noise

3.0

Grounds

1.0

Safety

2.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Shelby Crossing Reviews

(37)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2020 - 2023

10/23/2023

Avoid at all costs.

I write very few reviews of any place. But I really felt I needed to warn people away from Vines. I lived here 1997-2001. Recently I have moved out after living here again 4 years. The place had deteriorated before we moved in the secondā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2021

    11/4/2021

    I have had a leak in my ceiling since I move in here in January which I was told by maintenance ā€œI canā€™t fix that because weā€™re gonna be doing work on the roof soon.ā€ To which I disregarded and thought it would happen. Itā€™sā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2021

      5/19/2021

      This apartment complex is unprofessional Lisa the leasing manager will avoid your issues she informed me I need to call and remind her to be put on the pest control each month but I am being charged every month for pest control, just lazy. Theyā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2020

        8/13/2020

        Management is terrible....they won't return your call and there is no one in the office to speak to. They dont make necessary repairs in your apartment or on the property. I have lived here almost a year and I'm moving out along with 9 otherā€¦Ā See More >
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          Teresa_H422

          Resident ā€¢ 2017 - 2019

          7/15/2019

          We moved there from the West side thinking it was the best. We found black water coming up in tub and reported it. Did not fix for 4 months. Then leak again beat out walls with hammer. Dropped big amount of plumbers glue we hadā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2019

            3/19/2019

            Paying $1400/month (includes water and Gas) for an outdated townhouse and can't get anything fixed in it. When Maintenance finally comes they are nice but it takes forever for the manager to get the order in. Never enough parking especially in the back of theā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2014 - 2016

              4/29/2016

              I had moved to Shelby in April 2014 and the management then was good. The manager was prompt and any complaints were listened soon. But now its after 2 years that the management is horrible. The manager is very rude and doesn't listen to queries.ā€¦Ā See More >
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                Hari027

                Resident ā€¢ 2015 - 2016

                3/7/2016

                One of worst management and not good to live in.

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                  jtjr5562

                  Resident ā€¢ 2014 - 2015

                  6/13/2015

                  Shelby Crossing was one of the worst apartments I have ever lived in. The only plus side to living here was the location. Aside from location, everything about this apartment was horrible. Like other reviews have said, this place is dirty. Dumpsters overflowing, dirty diapersā€¦Ā See More >
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                    blueeyes14

                    Resident ā€¢ 2013 - 2015

                    4/2/2015

                    This place is disgusting. Needles everywhere, kids having sex in the laundrym rooms. The management is HORRIBLE. Mold in the laundry rooms, bed bugs in the hallways. Last maintenance man was a thief. I could go on all day. Stayā€¦Ā See More >
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                      Jray1223

                      Resident ā€¢ 2014 - 2015

                      3/30/2015

                      DO NOT MOVE IN HERE!!!!! This is the worst managed apartments ever, so bad they can not even keep their staff on longer than a few months. Nothing ever gets fixed even if its a safety hazard, trash everywhere, cars always parking in the fire laneā€¦Ā See More >
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                        anncook

                        Resident ā€¢ 2013 - 2014

                        7/8/2014

                        The property is not well-maintained, but it seems to be gradually improving. The rent is over-priced and making a call to have something fixed in your unit is a joke! They do not fix anything. The experience has been unpleasant and that says alot (I'mā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2009 - 2010

                          5/13/2014

                          I moved into this property in 2009-2010, I was pregnant at the time & when summer hit I went 3 months with no air informed rental office that I have asmtha,Sickel Cell Anemia, & I am pregnant & it still took over 3 months beforeā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2013

                            11/13/2013

                            This is THE worst place to live. They are full of lies!

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                              fukoff1989

                              Resident ā€¢ 2013

                              10/17/2013

                              just for people that are thinking about renting here. Dont!! this place has black mold in numerous of apartments!! also there is homeless people staying in the boiler room!! they are raising rent to 75 and honestly it's not worth it.. look elseā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2013

                                7/21/2013

                                This is an overpriced rat hole. No maintenance. Numerous, numerous problems. About 200 people share 2 washers and 2 dryers that never work. HORRIBLE PLACE and they have the nerve to charge just under $700.ā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2013

                                  4/25/2013

                                  I recently moved here and I'm quite happy with the spacious apartment however there is a numerous of problems that are occurring.. I went to do my laundry and I realized both dryers don't work.. So I had to air dry my clothes.. Iā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2012

                                    8/28/2012

                                    I wish I had read this before I moved into this place and now I am locked into a 12 month lease and I did notice Mold under my Kitchen Sink that they had spray painted over and Dog mess all over the Patio andā€¦Ā See More >
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                                      Brad1107

                                      Resident ā€¢ 2009 - 2010

                                      11/1/2011

                                      I'm not going to start off telling you wether or not to live hear. I will give my review, then you decide. My wife and I move in, a few months later we are blessed with a new baby girl. A few weeks after bringingā€¦Ā See More >
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                                        skiski2184

                                        Resident ā€¢ 2011

                                        10/17/2011

                                        I have lived at this place for several months now and my biggest reason for moving in was the location. It definitely offered the lowest rent in the area for a 1 Bed/1 Bath apartment under $600! Also, the lay out of my apartment isā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2011

                                          8/20/2011

                                          we dislike living at SH. A Bike of ours was taken from inside the hallway where supposedly only people that have keys can get in. How secure is that? We have lived here a year and none of our work orders have been completed. Noā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2004 - 2011

                                            8/10/2011

                                            This has got to be the worst place I have ever lived in my life!! I can't express enough how nasty the place has gotten. When we first moved here in 2004 it was nice and clean but 7 or 8 managers and a fewā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2011

                                              5/29/2011

                                              says I have to give it a rating.... I give it a 1 and that means negative 1...This was the worst place to live. I cant express how disgusting it is. Between the mold in the buildings and the jokesters they call maintainance employees, thisā€¦Ā See More >
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                                                azadark

                                                Resident ā€¢ 2004 - 2010

                                                12/20/2010

                                                This is the absolute worst place I have ever lived in my life; to the point I am embarrassed to tell anyone where I live. We have had a hole in our bathroom ceiling for almost a year that has not been fixed. We nowā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2006 - 2008

                                                  1/9/2008

                                                  Good location, but the apartments and grounds are run down, dirty, and rarely get cleaned. When crime happens they do nothing about it and only encourage you to call the authorities yourself. When you have an issue the front office doesn\\\\\\\\\\\\\\\'t want to hearā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $200. Restrictions: $200 nonrefundable pet fee per pet. We can break this down into monthly installment payments of $100 per month until paid in full. $25 monthly pet rent per pet. Limit of 2 pets per apartment. Our breed restriction policy includes, but is not limited to German Shepherds, Pit Bull Terriers, Cane Carsos, Rottweilers, Staffordshire Terriers, Akitas, Mastiffs, Great Danes, Doberman Pinschers, or a mix of these breeds.. Pet Limit: 2. Comments: Caged small animals
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $200. Restrictions: $200 nonrefundable pet fee per pet. We can break this down into monthly installment payments of $100 per month until paid in full. $25 monthly pet rent per pet. Limit of 2 pets per apartment. Our breed restriction policy includes, but is not limited to German Shepherds, Pit Bull Terriers, Cane Carsos, Rottweilers, Staffordshire Terriers, Akitas, Mastiffs, Great Danes, Doberman Pinschers, or a mix of these breeds.. Pet Limit: 2. Comments: Caged small animals
                                                      Less Info
                                                      More Info
                                                    • Birds Allowed
                                                      Fee: $200. Restrictions: $200 nonrefundable pet fee per pet. We can break this down into monthly installment payments of $100 per month until paid in full. $25 monthly pet rent per pet. Limit of 2 pets per apartment. Our breed restriction policy includes, but is not limited to German Shepherds, Pit Bull Terriers, Cane Carsos, Rottweilers, Staffordshire Terriers, Akitas, Mastiffs, Great Danes, Doberman Pinschers, or a mix of these breeds.. Pet Limit: 2. Comments: Caged small animals
                                                      Less Info
                                                      More Info
                                                    • Other Pets Allowed
                                                      Fee: $200. Restrictions: $200 nonrefundable pet fee per pet. We can break this down into monthly installment payments of $100 per month until paid in full. $25 monthly pet rent per pet. Limit of 2 pets per apartment. Our breed restriction policy includes, but is not limited to German Shepherds, Pit Bull Terriers, Cane Carsos, Rottweilers, Staffordshire Terriers, Akitas, Mastiffs, Great Danes, Doberman Pinschers, or a mix of these breeds.. Pet Limit: 2. Comments: Caged small animals
                                                      Less Info
                                                      More Info
                                                    • Fish Allowed
                                                      Fee: $200. Restrictions: $200 nonrefundable pet fee per pet. We can break this down into monthly installment payments of $100 per month until paid in full. $25 monthly pet rent per pet. Limit of 2 pets per apartment. Our breed restriction policy includes, but is not limited to German Shepherds, Pit Bull Terriers, Cane Carsos, Rottweilers, Staffordshire Terriers, Akitas, Mastiffs, Great Danes, Doberman Pinschers, or a mix of these breeds.. Pet Limit: 2. Comments: Caged small animals
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Near Clubhouse
                                                    • On-Site Management
                                                    • Pool
                                                    • Short Term Lease Available
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                                                    Leasing

                                                    Shelby Crossing in Louisville, KY offers space you never thought possible in an apartment home. With a great Northwest location near Middletown, convenience to mall shopping, easy interstate access and just minutes from downtown on the bus line, you will be excited to call Shelby Crossing your home. We offer flexible lease terms for our spacious 1, 2, and 3 bedroom flats, and oversized 3 bedroom townhomes.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: Closed

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Based on 37 number of votes by renters, Shelby Crossing is currently rated 2.3 out of 5 stars.
                                                    Shelby Crossing is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Shelby Crossing is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Shelby Crossing is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Shelby Crossing is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Shelby Crossing is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Shelby Crossing is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Fee: $200
                                                    Restrictions: $200 nonrefundable pet fee per pet. We can break this down into monthly installment payments of $100 per month until paid in full. $25 monthly pet rent per pet. Limit of 2 pets per apartment. Our breed restriction policy includes, but is not limited to German Shepherds, Pit Bull Terriers, Cane Carsos, Rottweilers, Staffordshire Terriers, Akitas, Mastiffs, Great Danes, Doberman Pinschers, or a mix of these breeds.
                                                    Pet Limit: 2
                                                    Comments: Caged small animals
                                                    Cats Allowed
                                                    Fee: $200
                                                    Restrictions: $200 nonrefundable pet fee per pet. We can break this down into monthly installment payments of $100 per month until paid in full. $25 monthly pet rent per pet. Limit of 2 pets per apartment. Our breed restriction policy includes, but is not limited to German Shepherds, Pit Bull Terriers, Cane Carsos, Rottweilers, Staffordshire Terriers, Akitas, Mastiffs, Great Danes, Doberman Pinschers, or a mix of these breeds.
                                                    Pet Limit: 2
                                                    Comments: Caged small animals
                                                    Birds Allowed
                                                    Fee: $200
                                                    Restrictions: $200 nonrefundable pet fee per pet. We can break this down into monthly installment payments of $100 per month until paid in full. $25 monthly pet rent per pet. Limit of 2 pets per apartment. Our breed restriction policy includes, but is not limited to German Shepherds, Pit Bull Terriers, Cane Carsos, Rottweilers, Staffordshire Terriers, Akitas, Mastiffs, Great Danes, Doberman Pinschers, or a mix of these breeds.
                                                    Pet Limit: 2
                                                    Comments: Caged small animals
                                                    Other Pets Allowed
                                                    Fee: $200
                                                    Restrictions: $200 nonrefundable pet fee per pet. We can break this down into monthly installment payments of $100 per month until paid in full. $25 monthly pet rent per pet. Limit of 2 pets per apartment. Our breed restriction policy includes, but is not limited to German Shepherds, Pit Bull Terriers, Cane Carsos, Rottweilers, Staffordshire Terriers, Akitas, Mastiffs, Great Danes, Doberman Pinschers, or a mix of these breeds.
                                                    Pet Limit: 2
                                                    Comments: Caged small animals
                                                    Fish Allowed
                                                    Fee: $200
                                                    Restrictions: $200 nonrefundable pet fee per pet. We can break this down into monthly installment payments of $100 per month until paid in full. $25 monthly pet rent per pet. Limit of 2 pets per apartment. Our breed restriction policy includes, but is not limited to German Shepherds, Pit Bull Terriers, Cane Carsos, Rottweilers, Staffordshire Terriers, Akitas, Mastiffs, Great Danes, Doberman Pinschers, or a mix of these breeds.
                                                    Pet Limit: 2
                                                    Comments: Caged small animals
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    To take a virtual tour of our apartments click the Floor Plans link on the top of this page then select 3D tour.

                                                    Check Availability

                                                    Shelby Crossing

                                                    March 2024

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                                                    Shelby Crossing is a 850 - 1,650 sq. ft. apartment in Louisville in zip code 40223. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $749 - $1,314. Nearby cities include Okolona, Jeffersontown, Hillview, Fairdale, and Jeffersonville.

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