Review History for anonymous

Pirogue Cove


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anonymous

Resident 2014

10/14/2014

I will tell you my experience and let you decide if you want to move here or not. So I lived at The Cove all of 4 months. Prior to moving in, I spoke with Thelma over the phone who hyped the place up like it was the Disney World or something. Remind you, this apartment is in New Orleabs East and they are still developing from Hurricane Katrina...so the neighborhoods may not be full in the surrounding areas. I get to the apartments and Thelma was eating at her desk and acting as if she didn't want to show me a model of the apartment, even though I just spoke with her. So...prior to signing any papers I SPECIFICALLY requested a third floor apartment bc the apartments I just moved from I had a bad experience with people stomping while walking around who lived above me. She said "no problem! We have a few vacant third floor apartments so you are fine." Remind you the complex Manager, Hannah is her name I believe, was bucking up how great Thelma is and she would get me taken care of. So I signed the papers and was told the apartment would be available in two weeks to move in. I get there on a Sunday to get my key...whoever was suppose to be at the office got there 2 hours late after I called their corporate office trying to figure out where the office staff was. When I finally get my key...I'm on the second floor. I told the lady I specifically requested a third floor in which I was promised and her response is "what do you want me to do about it?" I move my stuff in and was referred to talk to Hannah or Thelma about it the following week. I called the office and talked directly to the apartment manager to see what could be done and was told "well we don't have any third floor apartments available. Either you can wait until one is available or just move out of our complex." Ok...so I tried to be nice up until this point. Later I found out that roaches were all inside of my apartment. I reported it to them and they said they would bomb my apartment. I'm sorry...I grew up sheltered and didn't know what bombing an apartment meant. When I walked in I almost died bc I couldn't breath. Whoever came in left the store bought product on the counter and I read the instructions. They had placed too many "bombs" in that small apartment. I immediately go to the front office bc I have asthma and asked questions about when I would be able to return in there...no help. Just attitude. The people upstairs always were in domestic violence situations which lead to the parking lot. Mattresses or furniture was always by the dumpster, never inside it. Overall, I broke my lease after they told me I could leave bc I was still having the roach issues and they placed over $1000 in charges to my credit stating that I owe them money. When I called the front office they couldn't explain the charges nor when I called corporate. I would just advice spending the few extra dollars and move to Kenner, Metairie or Harahan.

    Review 2 out of 8

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    Pirogue Cove

    March 2024

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