The Towers at Longfellow
#19,218 #35 #300

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The Towers at Longfellow

72 Staniford Street, Boston, MA 02114
(12 Reviews)
$3,400 - $3,885/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D+

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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The Towers at Longfellow Reviews

(12)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2023 - 2024

3/15/2024

The Towers at Longfellow

"Organized crime, as we recognize it today, involves a group of individuals working together to illicitly profit through illegal and often violent methods. This includes everyone working in or for the building, starting with the leasing office, general manager, and specifically Kendall Hamilton from theā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2023 - 2024

    2/27/2024

    Towers at Longfellow

    *ORGANIZED CRIME as we recognize it today. - a group of individuals working together to illicit profit through illegal and often violent methods AKA EVERYONE WORKING SECURITY LEASING OFFICE CONCIERGE SERVICE TEAM UPS DELIVERY DRIVERS USPS MAILMAN CONSTRUCTION. I recommend everyone who lives here purchaseā€¦Ā See More >
      Review Author Icon

      rubinthomas75@gmail.com

      Resident ā€¢ 2021 - 2022

      8/15/2022

      Terrible Management

      Elevators out for months, really hard to get in contact with management. Prices are absurdly high, tenants are largely outsiders who don't know they're being taken advantage of. Not livable conditions. Constant construction, thin walls.ā€¦Ā See More >
        Review Author Icon

        Koosh_D

        Resident ā€¢ 2021 - 2022

        2/26/2022

        Pro - Location, that's it. Cons - 1. Continuous construction noise throughout the year. 2. Rude leasing agents - especially Amanda Chabot. (Lenny is good). I am not judging this on the basis of only 1 interaction. She is really rude and not even goodā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2009 - 2020

          5/3/2021

          We lived at the LongFellows with Equity as our landlord for 11 years. We thought our apartment provided good value overall when looking at space, view, location vs price. Yet, that rose came with some VERY big thorns. Having Equity as a landlord was absolutely,ā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2014

            1/28/2021

            My wife and daughter 5 years old moved in and it was a nightmare and continues to haunt us. They are reporting us as delinquent and hurting our credit. An employee broke into our apartment and robbed us. We filed a police report and eventuallyā€¦Ā See More >
              Review Author Icon

              anonymous

              Resident ā€¢ 2018 - 2020

              2/3/2020

              The Towers are in an ideal location and perhaps why management is so lax at its upkeep. Unfortunately, the towers have been a complete disappointment. My husband and I were so excited moving in but as you can read from former reviews dating back atā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2019

                7/7/2019

                Great space. Great views on upper floors. Huge Kitchen. Small bathroom. Lots of closets. Renovated public spaces. Building dated (parquet floors, low ceilings). Fantastic balcony. Quiet except for HVAC, which runs well but loud. Average electric bill from $50 to $200 max in dead ofā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2018 - 2019

                  1/9/2019

                  Never again! Can't wait to move out. This is a run down place with absolutely no positives other than the location. The apartments have inadequate heating units so your bill in the winter will be $300-500. Units are broken and falling apart. Leasing office isā€¦Ā See More >
                    Review Author Icon

                    topher12345

                    Resident ā€¢ 2014 - 2017

                    8/2/2017

                    -This is and old building. It was built in the 1970s and hardly renovated. Everything is either outdated or broken. -Elevators are constantly broken despite the fact they recently "redid" them. They still do NOT work. Expect 10 minute waits and lines. -Mostā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2013 - 2017

                      4/11/2017

                      Maintenence services all requests promptly. The building is well located and safe. It works well for my situation.

                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2010 - 2012

                        10/27/2012

                        Not a great place for the reasons you can read on this website under "Charles River Park Apartments" and "the West End Aparments" (the buildings change their names every few years to avoid the almost entirely negative press and reviews). Anyway, I've lived in many placesā€¦Ā See More >
                          Manager

                          11/20/2012

                          The Towers at Longfellow
                          Thanks for sharing your thoughts about your experience. Resident feedback is very important to me, and I want to ensure that your concerns are addressed. As for your concern about pricing, we do adjust rates to best reflect the current market value for the types of apartments available. These rates can fluctuate daily, and we do our best to communicate rate changes to residents during the renewal process. Whenever there is a report of a pest issue, we contact our pest control company immediately. Also, when our company, Equity Residential, purchased this community, the name was changed from "Charles River Park" to "The Towers at Longfellow". "The West End" Apartment Ratings page refers to the other buildings that are also in our community. We were sorry to see you leave. If you have any other concerns or questions, please don't hesitate to contact me at lpetralia@eqr.com or at (617) 973-2200.

                          Features & Amenities

                          Laundry
                          • Laundry On-Site
                          Pets
                          • Dogs Allowed
                            Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                            Less Info
                            More Info
                          • Cats Allowed
                            Deposit: Required. Rent: Required
                            Less Info
                            More Info
                          Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                          This community is managed by

                          Equity

                          D-
                          D-
                          Communities
                          246

                          Questions & Answers (1)

                          Anonymous
                          Asked on: 03/19/2018
                          Q:Ā How easy is it to find guest parking?

                          Frequently Asked

                          Based on 12 number of votes by renters, The Towers at Longfellow is currently rated 2.3 out of 5 stars.
                          The Towers at Longfellow is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                          The Towers at Longfellow is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                          The Towers at Longfellow is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                          The Towers at Longfellow is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                          The Towers at Longfellow is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                          The Towers at Longfellow is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                          Equity
                          Dogs Allowed
                          Deposit: Required
                          Rent: Required
                          Restrictions: Breed restrictions apply.
                          Cats Allowed
                          Deposit: Required
                          Rent: Required
                          1 Bed, 1 Bath
                          2 Beds, 2 Baths
                          Studio, 1 Bath

                          Check Availability

                          The Towers at Longfellow

                          March 2024

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                          Baths

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                          The Towers at Longfellow is an apartment in Boston in zip code 02114. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $3,885. Nearby cities include Roxbury Crossing, Roxbury, South Boston, Brookline, and Charlestown.

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