I am a professional who has resided iin many upscale apartments in my life, and this happens to be the worse apartment ever. The management staff are unprofessional, unhelpful, and down my disgracefu. There is one male manager in particular who is often too busy to help. The rent always increases with no incentives to the residents. The security staff are superb. The management staff have poor customer service skills. It's unfortunate that such a nice place is poorly run.
Manager
7/16/2012
Mariner Bay at Annapolis Towne Centre
Dear Resident,
I am sorry to hear that you are dissatisfied with the management staff here at Mariner Bay. We strive to provide excellent customer service for all our residents so I am dissapointed to hear that you feel otherwise.
I would be happy to meet with you to discuss specifics or to hear your ideas on how we can improve your experience here at Mariner Bay. You can reach me directly at 443-759-3412 or cwarner@bozzuto.com.
Thank you again for your residency over the past few years.
Sincerely,
Corinne Warner
Mariner Bay Manager