Review History for anonymous

The Townhomes at Diamond Ridge


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anonymous

Resident 2012 - 2014

3/7/2014

My experience with these apartments was nothing but horrendous. The staff is pleasant when you want to move in. After you move in, the staff becomes extremely unprofessional and shady. Maintenance takes over a month to respond to a situation at times. They told me that every apartment had an alarm panel but when I moved in, the alarm panel did not work. They never made an attempt to fix it. Another time, the dryer would run but wouldn't dry anything. We had to take our clothes to a laundromat for a month before maintenance finally made their way out only to find there was a large bird nest in the ventilation posing a potential fire hazard. Three times, we had sewage back up into our tubs. It only took a week for maintenance to take care of that health hazard. The apartment above ours was vacant and somehow this company never thought to look at the inside of the vacant apartment and shut the water off. So our ceiling fell through. At the same time, all the nearby apartments became infested with roaches because they were nesting in that vacant, moist apartment. The final event that really pushed me over was when my entire apartment flooded from sewage backup. The toilets and tubs just kept flowing with sewage. I woke up and stepped in fecal matter. The management was rude during the whole situation. They tried making me pay rent while I couldn't live in my apartment. I also found out from my neighbor that the same thing happened to my apartment with the last tenants. The apartment flooded with sewage. They moved her down a couple apartments, took the carpet out, cleaned it up and moved me in the next day. This same apartment also caught fire from the dryer not working properly with the last tenant. The last thing that is noteworthy would be the mold. It's always there and will always come back.

    Review 122 out of 181

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    The Townhomes at Diamond Ridge

    March 2024

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