Review History for effthiscomplex

Kenilworth at Hazelwood & Windridge Apartments


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effthiscomplex

Resident 2009 - 2013

10/14/2013

I moved here in at the end of 2009 and it was amazing besides the thin walls and floors. Tiffany was the best at helping solve any issues that came up and keeping the lines of communication open at all times. These new people are liars who don't give a damn about anything. Most if not all of the apartments are outdated, kids in the area come thru the parking lot and flatten people tires daily. The leasing office works with Pollards tow company who are the ultimate scam artist and the leasing office and their main office allows Pollards to basically come thru the parking lot and steal vehicles. I was sick for a few days and had no reason to leave out and I finally was able to go out only to find my car missing because Pollards said I had a flat and they took my car outta the parking lot without any notice from the leasing office. I read the parking section of my lease to police, lawyers and all advised I press charges against both the leasing office and tow company. The leasing office sits by and tells you sorry we can't do anything when your vehicle is stolen off property. The lease states that if anything is wrong with an authorized vehicle the office will notify the owner. I got no notification at all and the office didn't even know Pollards came thru and took my car until I reported my car stolen. Now comes move out time and my schedule is busy mon-fri so I asked James last Tuesday if I could leave my car on the lot until this Monday cause I catch the bus to work for money reasons. He tells me yeah don't worry and I go to get my car and its been towed again by none other than Pollards and again I'm told the same -------- oh sorry we can't do anything when Pollards comes and gets cars off our property. This place has fallen from amazing to terrible!
    Manager

    10/29/2013

    Kenilworth at Hazelwood & Windridge Apartments
    Hi my name is James Hammond and I am the Property Manager. I would welcome the opportunity to address your concerns. Please give me a call directly at the office at your earliest convenience. I look forward to hearing back from you soon. 410.488.6000
    1.0(1 rating)

    Review 263 out of 288

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    Kenilworth at Hazelwood & Windridge Apartments

    March 2024

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